Polycom 3725-26470-004/A manual Calling from the Recent Calls List

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User’s Guide for Polycom HDX Desktop Systems

3Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings:

—Call Quality – Specify the call rate or call type for this call. For most calls, choose Auto to let the system determine the best quality for the call. For audio-only calls, you might need to set this to Phone.

—Second ISDN number – Use two numbers only when the person you are calling instructs you to do so.

—Extension – If you need to dial an extension (E.164 address), enter the extension in the second entry field. If your system is not configured with a second entry field, you can enter the extension when the gateway prompts you. You can also specify characters in the dial string as instructed by the system administrator.

4Press Call on the keypad to place the call.

Call progress indicators appear on the HDX system monitor to show that the call is in progress. When the indicators turn green, the call is connected.

For more information about using the Place a Call screen, refer to Types of Video Calls You Can Make on page 7.

Calling from the Recent Calls List

If your system administrator has allowed access to Recent Calls, you can choose a number to call from a list of the sites you have called recently. The Recent Calls screen provides details of all incoming and outgoing calls, including the time of the calls.

To place a call from the Recent Calls screen:

1Select Recent Calls from the Home screen.

2 Scroll to the entry you want to call and press Call, or press the reference number that appears next to the entry to place the call.

You can filter the list by placed or received calls by selecting Options > Sort Options.

To see more details about a call listed on the Recent Calls screen, highlight the call and press Info on the keypad.

4	Polycom, Inc.

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Contents User’s Guide for Polycom HDX Desktop Systems USA Contents User’s Guide for Polycom HDX Desktop Systems Using the Polycom HDX 4000 Keypad User’s Guide for Polycom HDX Desktop SystemsPowering the System On and Off Calling and AnsweringAnswering a Call Placing a CallCalling from the Recent Calls List Calling from the Favorites Screen Ending a Call Select System Utilities Calendar from the Home screenPoints to note about special dialing scenarios Types of Video Calls You Can MakeFrom You can call By dialing Participating in an Encrypted Call Using Your Polycom HDX 4000 Series as a Computer MonitorResolution Refresh Rates Hz Near or Selecting and Adjusting a Camera or Other Video SourceControlling What You See Setting and Using Camera Presets Switching Between Full-Screen Video and the Home Screen Changing the Layout during a Video CallLayout Button to scroll through the following screen layoutsSend Computer button Adjusting the Monitor Brightness Adjusting VolumeControlling What You Hear Muting the MicrophonePoints to note about muting the microphone Showing ContentUsing a Headset or Desktop Speakers Showing Content with People+Content IP Points to note about People+Content IPShowing Content with Polycom People on Content Select People on Content Working with Directory Entries and FavoritesSelect Options Add a Contact Select Create Contact Searching the DirectoryAdding, Editing, and Deleting Favorites Setting Description Specify the following informationDirectory Groups Select Add from DirectoryChoose Options Add to Favorites Points to note about deleting contactsSelect Options New Group Points to note about groupsRefreshing Entries from the Polycom Global Directory Server Contacts with PresenceSelect Group Polycom GDS Select Options Refresh Icon Presence DescriptionIncluding Multiple Sites in Calls Placing a Multipoint CallTo place a multipoint call by adding sites to a call Passwords for Multipoint Calls Multipoint Viewing ModesUsing Chair Control for Multipoint Calls Click Place a Call Hosted by Allows chair control ifTemporarily Refusing Calls Changing the Way Calls Are AnsweredScroll to Mute Auto Answer Calls and press Answering Video Calls AutomaticallyMuting Automatically Answered Video Calls Logging In and Out Press the Answer soft key on the conference phoneUser’s Guide for Polycom HDX Desktop Systems Using Polycom Conferencing for Microsoft Outlook Managing Contacts Using Office Communicator Polycom Solution Support Icon Presence State DescriptionUsing Avaya Network Features with Video Calls Allowing the Far Site to Control Your Camera Displaying the Far Site’s Name When the Call ConnectsCustomizing Your Workspace Hearing Audio Confirmation When You Dial Adjusting for Room LightingScroll to Keypad Audio Confirmation and press Scroll to Backlight Compensation and press