Polycom H340, I640, E340, 72-1065-09 manual Testing a Handset

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

5.Testing a Handset

Verify proper registration and operation of each handset by performing the following tests on the handset in an active wireless area.

1.Power on the handset by pressing Power On. You will see a series of messages displayed as the handset acquires the system. The handset should display the user extension or dashes if no extension is programmed. Any error messages should clear.

2.Press the Start Call key. The extension number should clear and you should hear dial tone. On some digital systems, depending on how the telephone system is programmed, you may have to select a line to get dial tone. Place a call and listen to the audio quality. End the call by pressing the End Call key.

3.Place a call to the handset and verify ring, answer, clear transmit, and clear receive audio.

4.Use the FCN key to verify all softkey programmed features on the handset. Use the MENU key and scroll through the Shortcut menu. Ensure the features displayed on the Shortcut menu match those displayed in the softkey function display area.

5.Press the End Call key. Any line indicators should turn off and the extension number display will return.

If any of these steps fails to operate as described, refer to section 9 Troubleshooting for corrective action.

PN: 72-1065-09-J.doc

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Contents NetLink e340/h340/i640 Wireless Telephone Configuration and AdministrationTrademark Information SVPImportant Safety Information Table of Contents About This Document SpectraLink Corporation Model NumbersRelated Documents Customer Support HotlineSpectraLink Voice Priority SVP NetLink Wireless Telephone OverviewQoS and Security Quick Start Guide NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless TelephoneHandset Display Audio features Line indicatorsStartup Sequence Icon Icons shown in bold turns off whenStandby on-hook Handset ModesActive off-hook Handset Displays Line displayMenu display FCN displayAdmin Menu NetLink Wireless Telephone ConfigurationOpening the Admin menu Alphanumeric string entry Entering and editing Admin menu optionsTo Enter Press Admin menu Admin Menu Items Nd Level Rd Level Th LevelPhone Config License Option Essid Select either WEP Off or WEP On Regulatory Domain User-defined Preferences Standby menu Standby menu item Nd Level Rd Level Th LevelOff silent PBX PBX determines ring cadence e.g. the PBX may send System Info Current Channel X 1 2 3 4 5 6 7 8 New Channel = ? License Management RequirementsConfiguration Process Testing a Handset Diagnostic Tools Run Site Survey7 b c Solving coverage issues Diagnostics ModeScreen M m m Screen Syslog Mode Message type Errors Events FullMessages are formatted like the following example Certifying the Handsets Conducting a Site SurveySoftware Maintenance Download failure or recovery messagesUpgrading handsets Normal download messagesAccess Point Problems TroubleshootingConfiguration Problems Infrastructure Problems Dialtone ProblemsHandset Status Messages Message Description ActionMessage Description Action Do not Power OFF Message Description Action Wireless Telephone Configuration section Message Description Action Index
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