Polycom H340, I640, E340, 72-1065-09 manual Wireless Telephone Configuration section

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

 

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

 

 

 

 

 

 

 

Message

Description

Action

 

 

 

 

 

 

 

No IP Address

Invalid IP.

Check the IP address of the handset and re-

 

 

 

 

configure if required.

 

 

 

 

 

 

 

No Net Found

This indicates the handset cannot find

 

 

 

 

any access points due to:

 

 

 

 

No radio link.

Verify that the AP is turned on.

 

 

 

No ESSID – Auto-learn not supported (or)

Verify the ESSID of the wireless LAN and enter

 

 

 

Incorrect ESSID.

or Auto-learn it again if required. See NetLink

 

 

 

Wireless Telephone Configuration section.

 

 

 

 

 

 

 

AP does not support appropriate data

Check the AP configuration against

 

 

 

rates.

Configuration Guide for AP.

 

 

 

Out of range.

Try getting closer to an AP. Check to see if

 

 

 

 

other handsets are working within the same

 

 

 

 

range of an AP. If so, check the ESSID of this

 

 

 

 

handset.

 

 

 

Incorrect Security settings.

Verify that all the security settings in the WT

 

 

 

 

match those in the APs.

 

 

 

 

 

 

 

No Net Found

x…x = AP MAC address

Check AP and handset network settings such

 

 

xxxxxxxxxxxx yy

yy = AP signal strength

as ESSID, Security, Reg domain and Tx power.

 

 

 

Handset cannot find a suitable access

Ensure APs are configured per Configuration

 

 

 

point; displays MAC and signal strength

Guide.

 

 

 

of “best” non-suitable AP found.

Try Site Survey mode to determine more

 

 

 

 

specific cause.

 

 

 

 

 

 

 

No Reg Domain

Regulatory Domain not set.

Configure the Regulatory Domain of the

 

 

 

 

handset.

 

 

 

 

 

 

 

No PBX

No communication with host telephone

Displays before the system has synchronized

 

 

 

system.

ports with the host telephone system. Should

 

 

 

 

disappear when the ports are correctly wired

 

 

 

 

and programmed.

 

 

 

 

Make sure the proper PBX switch has been

 

 

 

 

selected within the NetLink Telephony

 

 

 

 

Gateway.

 

 

 

 

 

 

 

No SW found

A required software component has not

Check that the correct software has been

 

 

 

been identified.

downloaded and is available.

 

 

 

 

 

 

 

Server Busy

Handset is attempting to download from

None. The handset will automatically retry the

 

 

 

a Download Master that is busy

download every few seconds.

 

 

 

downloading other handsets and refusing

 

 

 

 

additional downloads.

 

 

 

 

 

 

 

 

SKT Open Failed

Socket open fail. Occurs when the

If the PBX is inoperative and resiliency is not

 

 

 

handset tries to connect to the PBX but

active or the handset cannot locate a backup

 

 

 

there is no response. If resiliency is

PBX, turn off the handset and repair the

 

 

 

active, the handset will keep trying.

primary PBX. Note that it may be advisable to

 

 

 

 

reconfigure the backup PBX to be the primary

 

 

 

 

PBX if the repair is more time-consuming than

 

 

 

 

the reconfiguration.

 

 

 

 

 

 

 

Storing Config

Handset is storing changes to handset

None. Informational only. The handset may

 

 

 

configuration.

display this briefly following a configuration

 

 

 

 

change or software download.

 

 

 

 

 

 

PN: 72-1065-09-J.doc

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Contents NetLink e340/h340/i640 Wireless Telephone Configuration and AdministrationTrademark Information SVPImportant Safety Information Table of Contents About This Document SpectraLink Corporation Model NumbersRelated Documents Customer Support HotlineQoS and Security NetLink Wireless Telephone OverviewSpectraLink Voice Priority SVP Quick Start Guide NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless TelephoneHandset Display Audio features Line indicatorsStartup Sequence Icon Icons shown in bold turns off whenActive off-hook Handset ModesStandby on-hook Handset Displays Line displayMenu display FCN displayOpening the Admin menu NetLink Wireless Telephone ConfigurationAdmin Menu To Enter Press Entering and editing Admin menu optionsAlphanumeric string entry Admin menu Admin Menu Items Nd Level Rd Level Th LevelPhone Config License Option Essid Select either WEP Off or WEP On Regulatory Domain User-defined Preferences Standby menu Standby menu item Nd Level Rd Level Th LevelOff silent PBX PBX determines ring cadence e.g. the PBX may send System Info Current Channel X 1 2 3 4 5 6 7 8 New Channel = ? License Management RequirementsConfiguration Process Testing a Handset Diagnostic Tools Run Site Survey7 b c Screen Diagnostics ModeSolving coverage issues M m m Screen Syslog Mode Message type Errors Events FullMessages are formatted like the following example Certifying the Handsets Conducting a Site SurveySoftware Maintenance Download failure or recovery messagesUpgrading handsets Normal download messagesConfiguration Problems TroubleshootingAccess Point Problems Infrastructure Problems Dialtone ProblemsHandset Status Messages Message Description ActionMessage Description Action Do not Power OFF Message Description Action Wireless Telephone Configuration section Message Description Action Index
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