Polycom H340, I640, E340, 72-1065-09 manual Certifying the Handsets, Conducting a Site Survey

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

7.Certifying the Handsets

Prior to determining that an installation is complete, test the handsets following the sequence given in section 5 Testing a Handset and conduct a site survey mode test according to the directions given in section 6 Diagnostic Tools. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy. See section 9 Troubleshooting for clues to possible sources of difficulties. If any adjustments are made to the system, re-test the device in the same vicinity to determine if the difficulty is resolved.

The SpectraLink field service engineer should not leave the site before performing installation verification.

These tests must be performed in typical operating conditions, especially if heavy loads occur. Testing sequence and procedure is different for every installation. Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to a SpectraLink service engineer.

The coverage test will also require you to put the handset in Site Survey mode and walk the entire coverage area to verify all access points.

7.1Conducting a Site Survey

Conduct a Site Survey of the installation, by walking the site looking for interfering

802.11systems, adequate coverage and channel assignment, and correct AP configuration.

1.Referring to section 6.1 Run Site Survey, put a handset into Site Survey in the Any ESSID mode, Smry display. Walk throughout the site checking for any expected APs or other ESSIDs.

2.Then, walk the site again, in MyID ESSID mode, Smry display. This time check that every location has adequate coverage (there should be at one AP stronger than -70dBm in all areas) and has good channel allocation (at any point, the strongest AP shown should be on a different channel than the next best choice).

3.Finally, use the single AP (MyID) and Detl display to check each AP, to ensure it is configured for the proper data rates, beacon interval, 802.11 options enabled, QoS method, and security method.

4.Make any necessary adjustments to AP locations and configurations and repeat steps 1 through 3 until the Site Survey shows adequate coverage and correct configuration at every location.

The installation is not complete until these certification steps have been performed. Do not hand out Wireless Telephones at a site that has not been certified.

PN: 72-1065-09-J.doc

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Contents NetLink e340/h340/i640 Wireless Telephone Configuration and AdministrationTrademark Information SVPImportant Safety Information Table of Contents About This Document SpectraLink Corporation Model NumbersRelated Documents Customer Support HotlineNetLink Wireless Telephone Overview SpectraLink Voice Priority SVPQoS and Security Quick Start Guide NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless TelephoneHandset Display Audio features Line indicatorsStartup Sequence Icon Icons shown in bold turns off whenHandset Modes Standby on-hookActive off-hook Handset Displays Line displayMenu display FCN displayNetLink Wireless Telephone Configuration Admin MenuOpening the Admin menu Entering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin menu Admin Menu Items Nd Level Rd Level Th LevelPhone Config License Option Essid Select either WEP Off or WEP On Regulatory Domain User-defined Preferences Standby menu Standby menu item Nd Level Rd Level Th LevelOff silent PBX PBX determines ring cadence e.g. the PBX may send System Info Current Channel X 1 2 3 4 5 6 7 8 New Channel = ? License Management RequirementsConfiguration Process Testing a Handset Diagnostic Tools Run Site Survey7 b c Diagnostics Mode Solving coverage issuesScreen M m m Screen Syslog Mode Message type Errors Events FullMessages are formatted like the following example Certifying the Handsets Conducting a Site SurveySoftware Maintenance Download failure or recovery messagesUpgrading handsets Normal download messagesTroubleshooting Access Point ProblemsConfiguration Problems Infrastructure Problems Dialtone ProblemsHandset Status Messages Message Description ActionMessage Description Action Do not Power OFF Message Description Action Wireless Telephone Configuration section Message Description Action Index
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