Polycom H340, I640, E340, 72-1065-09 manual Handset Status Messages, Message Description Action

SpectraLink Corporation	Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone
	NetLink Telephony Gateway and SpectraLink Radio Protocol

9.5Handset Status Messages

Handset status messages provide information about the NetLink e340, h340, and i640 Wireless Telephone’s communication with the access point and host telephone system. The following table summarizes the status messages, in alphabetical order.

Message	Description	Action
3 chirps (audio)	Handset is not able to communicate with	None. This is only a warning, the call will
	the best AP, probably because that AP	handoff to the best AP once it becomes
	has no bandwidth available.	available.
Address Mismatch	Handset software download files are	Download new software from the SpectraLink
	incorrect or corrupted.	site per section 8 Software Maintenance.
ASSERT xxx.c	Handset has detected a fault from which	Record the error code so it can be reported.
Line yyy	it cannot recover.	Turn the handset off then on again.
		If error persists, try registering a different
		handset to this telephone port.
		If error still persists, contact SpectraLink
		Technical Support and report the error.
Assoc Failed	x…x = AP MAC address.	Check handset and AP security settings.
xxxxxxxxxxxx	Handset association was refused by AP;	Ensure AP is configured per Configuration
	displays MAC of failing AP.	Guide.
		Try another AP.
Assoc Timeout	x…x = AP MAC address.	Check handset and AP security settings.
xxxxxxxxxxxx	Handset did not receive association	Ensure AP is configured per Configuration
	response from AP; displays MAC of failing	Guide.
	AP.	Try another AP.
Auth Failed	x…x = AP MAC address.	Check handset and AP security settings.
xxxxxxxxxxxx	Handset authentication was refused by	Ensure AP is configured per Configuration
	AP; displays MAC of failing AP.	Guide.
		Try another AP.
Auth Timeout	x…x = AP MAC address.	Check handset and AP security settings.
xxxxxxxxxxxx	Handset did not receive authentication	Ensure AP is configured per Configuration
	response from AP; displays MAC of failing	Guide.
	AP.	Try another AP.
Bad Code Type xx	xx, yy = software license types	Download new software from the SpectraLink
Expected Code Type yy	Handset software does not match current	site per section 8 Software Maintenance.
	handset license selection.
Bad Config	Some needed configuration type has not	Check all required handset configuration
	been set.	parameters for valid settings.
Bad ESSID	The handset is configured for “static	Enter an ESSID in the configuration settings or
	ESSID” (as opposed to “Learn once” or	change to one of the “Learn” modes.
	“Learn always”) and no ESSID has been
	entered.
Bad Phintl File	Handset software download files are	Download new software from the SpectraLink
	incorrect or corrupted.	site per section 8 Software Maintenance.
Bad Program File	Handset software download files are	Download new software from the SpectraLink
	incorrect or corrupted.	site per section 8 Software Maintenance.

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