Polycom I640, H340, E340, 72-1065-09 manual Diagnostic Tools, Run Site Survey

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

6.Diagnostic Tools

Run Site Survey, Diagnostic Mode and Syslog Mode are three diagnostic tools provided to assist the WLAN administrator in evaluating the functioning of the handset and the system surrounding it. Diagnostic Tools are enabled in the Admin menu.

6.1Run Site Survey

Site Survey is used to evaluate the facility coverage before certifying that an installation is complete. It can also be used at any time to evaluate coverage by testing signal strength, to gain information about an AP, and to scan an area to look for all APs regardless of ESSID. The information available through Site Survey includes:

ESSID

Beacon Interval

Information regarding support of 802.11d, 802.11g, 802.11h, and other 802.11 amendment standards as required.

Current security configuration

Start the site survey by selecting Run Site Survey from the Admin menu. The mode starts immediately.

When the test is started, it is by default in “single ESSID” mode. When the Any soft key is pressed (softkey A), all APs, regardless of ESSID are displayed, and the softkey changes to say MyID. Pressing the MyID soft key will revert to the “single ESSID” mode and change the softkey back to Any.

The display would look like the following for the multiple AP mode.

1

1

1

1

1

1

- 2

2

3

3

4

4

4

1

1

1

1

1

1

- 2

2

3

3

4

4

4

1

1

1

1

1

1

-

2

2

3

3

4

4

4

1

1

1

1

1

1

-

2

2

3

3

4

4

4

A

n

y

 

 

 

 

 

 

 

 

D

e

t l

Where:

111111 = The last three octets of the on-air MAC address for a discovered AP.

22 = The signal strength for the specified AP.

33 = The channel number of the specified AP.

444 = The beacon interval configured on the specified AP.

Any/MyID = Softkey to toggle between “single ESSID” and “any ESSID” mode.

Detl/Smry = Softkey to toggle between the multiple AP (summary) display, and the single (detail) displays for each AP.

The following screen shows how the display would look when there are three APs configured with an ESSID that matches that of the handset. The first has a signal strength of –28dbm, is configured on channel 2, with a beacon interval of 100ms. The second has a signal strength of –48dbm, is configured on channel 6, with a

PN: 72-1065-09-J.doc

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Contents Configuration and Administration NetLink e340/h340/i640 Wireless TelephoneSVP Trademark InformationImportant Safety Information Table of Contents SpectraLink Corporation Model Numbers About This DocumentRelated Documents Customer Support HotlineQoS and Security NetLink Wireless Telephone OverviewSpectraLink Voice Priority SVP Quick Start Guide NetLink e340/h340 Wireless Telephone NetLink Wireless Telephone SpecificationsHandset Display Line indicators Audio featuresStartup Sequence Icon Icons shown in bold turns off whenActive off-hook Handset ModesStandby on-hook Line display Handset DisplaysMenu display FCN displayOpening the Admin menu NetLink Wireless Telephone ConfigurationAdmin Menu To Enter Press Entering and editing Admin menu optionsAlphanumeric string entry Admin Menu Items Nd Level Rd Level Th Level Admin menuPhone Config License Option Essid Select either WEP Off or WEP On Regulatory Domain User-defined Preferences Standby menu item Nd Level Rd Level Th Level Standby menuOff silent PBX PBX determines ring cadence e.g. the PBX may send System Info Current Channel X 1 2 3 4 5 6 7 8 New Channel = ? Requirements License ManagementConfiguration Process Testing a Handset Run Site Survey Diagnostic Tools7 b c Screen Diagnostics ModeSolving coverage issues M m m Screen Message type Errors Events Full Syslog ModeMessages are formatted like the following example Conducting a Site Survey Certifying the HandsetsDownload failure or recovery messages Software MaintenanceUpgrading handsets Normal download messagesConfiguration Problems TroubleshootingAccess Point Problems Dialtone Problems Infrastructure ProblemsMessage Description Action Handset Status MessagesMessage Description Action Do not Power OFF Message Description Action Wireless Telephone Configuration section Message Description Action Index
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