Polycom E340, H340, I640, 72-1065-09 manual Do not Power OFF

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SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

 

 

 

 

 

 

Message

Description

Action

 

 

 

 

 

DHCP Error (1-5)

DHCP Error 1

The handset cannot locate a DHCP server. It

 

 

 

will try every 4 seconds until a server is

 

 

 

located.

 

 

DHCP Error 2

The handset has not received a response from

 

 

 

the server for a request for an IP address. It

 

 

 

will retry until a server is found.

 

 

DHCP Error 3

The server refuses to lease the handset an IP

 

 

 

address. It will keep trying.

 

 

DHCP Error 4

The server offered the handset a lease that is

 

 

 

too short. The minimum lease time is 10

 

 

 

minutes but SpectraLink engineers

 

 

 

recommend at least one hour minimum lease

 

 

 

time. The handset will stop trying. Reconfigure

 

 

 

the server and power cycle the handset.

 

 

DHCP Error 5

Failure during WEP Key rotation process

 

 

 

(proprietary feature).

 

 

 

 

 

DHCP Lease Exp.

y…y = DHCP server IP address

The handset failed to renew its DHCP lease,

 

yyy.yyy.yyy.yyy

DHCP is not responding to renewal

either because the DHCP server is not running,

 

 

attempts (at least one renewal

or because the configuration has been

 

 

succeeded).

changed by the administrator. The handset

 

 

 

will attempt to negotiate a new lease, which

 

 

 

will either work, or change to one of the above

 

 

 

DHCP errors (1-4).

 

 

 

 

 

DHCP NACK Error

y…y = DHCP server IP address

The DHCP lease currently in use by the

 

yyy.yyy.yyy.yyy

DHCP server explicitly refused renewal.

handset is no longer valid, which forces the

 

 

 

handset to restart. This problem should

 

 

 

resolve itself on the restart. If it does not, the

 

 

 

problem is in the DHCP server.

 

 

 

 

 

DL not on sector

Handset software download files are

Download new software from the SpectraLink

 

 

incorrect or corrupted.

site per section 8 Software Maintenance.

 

 

 

 

 

DO NOT POWER OFF

The handset is in a critical section of the

None. Do not remove the Battery Pack or

 

 

software update.

attempt to power off the handset while this is

 

 

 

displayed. Doing so may require the handset

 

 

 

to be returned to SpectraLink to be recovered.

 

 

 

 

 

Duplicate IP

The handset has detected another device

If using DHCP, check that the DHCP server is

 

 

with its same IP address.

properly configured to avoid duplicate

 

 

 

addresses.

 

 

 

If using Static IP, check that the handset was

 

 

 

assigned a unique address.

 

 

 

 

 

Erase Failed

Download process failed to erase the

Operation will retry but may eventually report

 

 

memory in the handset. This operation

the error "int. error: 0F". Power cycle the

 

 

will retry.

handset.

 

 

 

 

 

Erasing Memory

Handset has determined that a download

None. When the progress bar fills the display

 

 

should occur and is erasing the current

line the erase operation is complete.

 

 

software from memory. This message

Do not turn the handset off during this

 

 

also displays a progress bar. When the

 

 

operation.

 

 

progress bar fills the display line the

 

 

 

 

 

 

erase operation is complete.

 

 

 

 

 

 

 

PN: 72-1065-09-J.doc

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Contents NetLink e340/h340/i640 Wireless Telephone Configuration and AdministrationTrademark Information SVPImportant Safety Information Table of Contents Related Documents About This DocumentSpectraLink Corporation Model Numbers Customer Support HotlineNetLink Wireless Telephone Overview SpectraLink Voice Priority SVPQoS and Security Quick Start Guide NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless TelephoneHandset Display Startup Sequence Audio featuresLine indicators Icon Icons shown in bold turns off whenHandset Modes Standby on-hookActive off-hook Menu display Handset DisplaysLine display FCN displayNetLink Wireless Telephone Configuration Admin MenuOpening the Admin menu Entering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin menu Admin Menu Items Nd Level Rd Level Th LevelPhone Config License Option Essid Select either WEP Off or WEP On Regulatory Domain User-defined Preferences Standby menu Standby menu item Nd Level Rd Level Th LevelOff silent PBX PBX determines ring cadence e.g. the PBX may send System Info Current Channel X 1 2 3 4 5 6 7 8 New Channel = ? License Management RequirementsConfiguration Process Testing a Handset Diagnostic Tools Run Site Survey7 b c Diagnostics Mode Solving coverage issuesScreen M m m Screen Syslog Mode Message type Errors Events FullMessages are formatted like the following example Certifying the Handsets Conducting a Site SurveyUpgrading handsets Software MaintenanceDownload failure or recovery messages Normal download messagesTroubleshooting Access Point ProblemsConfiguration Problems Infrastructure Problems Dialtone ProblemsHandset Status Messages Message Description ActionMessage Description Action Do not Power OFF Message Description Action Wireless Telephone Configuration section Message Description Action Index
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