Polycom E340, H340, I640, 72-1065-09 manual Syslog Mode, Message type Errors Events Full

Page 34

SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

6.3Syslog Mode

A syslog server must be present on the network in order for the handset to send the log messages and have them saved. The syslog server will be found with DHCP option 7 if the handset is using DHCP. If static addresses are configured, the syslog server’s IP address can be configured statically in the Admin menu.

If the syslog server address is blank (000.000.000.000 or 255.255.255.255) or the handset is using DHCP and no option 7 is received from the DHCP server, the handset will not send any syslog messages.

Admin menu options:

*Disabled turns syslog off.

Errors causes the handset to log only events that we consider to be an error (see below).

Events logs all errors plus also some other interesting events (see below).

Full logs all the above plus a running stream of other quality information (see below).

The table below lists the syslog messages and which level of logging will produce them:

Message type

Errors

Events

Full

Failed Handoff

Yes

 

 

Successful Handoff

No

 

 

Security Error

Yes

 

 

Call Start/End

No

 

 

Audio stats

No

 

 

Audio error threshold exceeded

Yes

 

 

Radio stats

No

 

 

Radio error threshold exceeded

Yes

 

 

Yes

Yes

Yes

Yes

No

Yes

No

Yes

Yes

Yes

Yes

Yes

Yes (every 5 secs)

Yes

Yes (every 5 secs)

Yes

All syslog messages will include:

Date and time (to 1/100th of second) since handset power on (currently set to Jan-1 00:00.00)

Handset’s MAC address

Handset’s IP address

Sequence number

The table below lists the additional items in each Message type:

Failed Handoff

(Sent whenever the handset attempted to handoff, but failed trying.)

Failed AP MAC

Failed AP signal strength Current AP MAC Current AP signal strength Failure reason

PN: 72-1065-09-J.doc

Page 34

Image 34
Contents NetLink e340/h340/i640 Wireless Telephone Configuration and AdministrationTrademark Information SVPImportant Safety Information Table of Contents Related Documents About This DocumentSpectraLink Corporation Model Numbers Customer Support HotlineSpectraLink Voice Priority SVP NetLink Wireless Telephone OverviewQoS and Security Quick Start Guide NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless TelephoneHandset Display Startup Sequence Audio featuresLine indicators Icon Icons shown in bold turns off whenStandby on-hook Handset ModesActive off-hook Menu display Handset DisplaysLine display FCN displayAdmin Menu NetLink Wireless Telephone ConfigurationOpening the Admin menu Alphanumeric string entry Entering and editing Admin menu optionsTo Enter Press Admin menu Admin Menu Items Nd Level Rd Level Th LevelPhone Config License Option Essid Select either WEP Off or WEP On Regulatory Domain User-defined Preferences Standby menu Standby menu item Nd Level Rd Level Th LevelOff silent PBX PBX determines ring cadence e.g. the PBX may send System Info Current Channel X 1 2 3 4 5 6 7 8 New Channel = ? License Management RequirementsConfiguration Process Testing a Handset Diagnostic Tools Run Site Survey7 b c Solving coverage issues Diagnostics ModeScreen M m m Screen Syslog Mode Message type Errors Events FullMessages are formatted like the following example Certifying the Handsets Conducting a Site SurveyUpgrading handsets Software MaintenanceDownload failure or recovery messages Normal download messagesAccess Point Problems TroubleshootingConfiguration Problems Infrastructure Problems Dialtone ProblemsHandset Status Messages Message Description ActionMessage Description Action Do not Power OFF Message Description Action Wireless Telephone Configuration section Message Description Action Index
Related manuals
Manual 29 pages 38.42 Kb