Polycom 32x manual Trademark Information, Patent Information, Disclaimer, Copyright Notice

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SoundPoint IP 32x/33x User Guide

Trademark Information

POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

Disclaimer

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.

Copyright Notice

Portions of the software contained in this product are:

Copyright © 1998, 1999, 2000 Thai Open Source Software Center Ltd. and Clark Cooper Copyright © 1998 by the Massachusetts Institute of Technology

Copyright © 1998-2008 The OpenSSL Project

Copyright © 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved Copyright © 1995-2002 Jean-Loup Gailly and Mark Adler

Copyright © 1996-2008, Daniel Stenberg, <daniel@haxx.se>

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

© 2011 Polycom, Inc. All rights reserved. Polycom, Inc.

4750 Willow Road Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

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Contents Polycom SoundPoint IP 32x/33x User Guide Disclaimer Trademark InformationPatent Information Copyright NoticeContents Alternating Between Handset, Headset, and Speakerphone Using the Advanced Features of Your Phone Customizing Your Phone Who Should Read This Guide? IntroductionAbout This Guide How This Guide is OrganizedWhat’s New in This Guide Conventions Used in This GuideFollowing typographic conventions are used in this guide Customer Feedback Recommended ReferencesGetting Help and Support Getting Started with Your Phone Introducing Phone Components Understanding the Phone KeypadGetting Started with Your Phone What Displays on the Screen? Phone IconsNavigating Menus, Lists, and Fields Timesaver Page Up and Page Down ShortcutsEntering Data and Editing Fields User Tip Entering Special CharactersWeb Info Registering Standalone Phones Troubleshooting Phone IssuesRegistering the Phone Using the Polycom Web Configuration Utility To access the Web Configuration Utility for your phoneUsing Your Phone Calling and AnsweringUser Tip Answering Calls While Your Phone is Locked Answering When Not in Another CallAnswering Calls To answer a call using Handsfree Speakerphone mode Answering When in Another CallTo answer a call using the handset To answer a call using the headsetSoundPoint IP 32x/33x User Guide Answering Calls When the Phone has Multiple Call Appearances Placing CallsCalling Using the Handset To place a call using the handsetTo place a call using Handsfree Speakerphone mode Calling Using the SpeakerphoneCalling Using a Headset To place a call using a headsetCalling from Directories Calling Using the Dial KeyEnding Calls Calling by Speed DialingTroubleshooting Dealing with Electrostatic Discharge Using a HeadsetEnabling Headset Memory Mode Timesaver Quickly Ending a CallSelect Settings Basic Preferences Headset Headset Memory Using Electronic HookswitchTo enable Headset Memory Mode To activate Headset Memory ModeRejecting Incoming Calls User Tip Anwering a Call when Silent Ringing is EnabledIgnoring Incoming Calls To ignore a callHolding and Resuming Calls During CallsAlternating Between Handset, Headset, and Speakerphone User Tip Muting Yourself During a ConferencePerforming a Consultative Transfer Transferring CallsHandling Multiple Calls on Hold To perform a blind transfer Performing a Blind TransferTo perform a consultative transfer Hosting Conference Calls Setting Up ConferencesTo set up a conference call using the Conf soft key User Tip Dialing a Phone NumberEnding Conference Calls Splitting Conference CallsHolding and Resuming Conference Calls Forwarding All Calls to Another Party To enable call forwarding to another partyChanging the Way Calls Are Answered To end a conference callTo disable call forwarding Rejecting Calls from a ContactDiverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not DisturbTroubleshooting I Can’t Reject Calls on a Shared Line To divert incoming calls from a contact to a third partyWorking with Call Lists Multiple Lines and Do Not DisturbUser Tip Shortcuts to Call Lists Managing Call ListsTo manage the listed calls Adding Contacts to Your Contact Directory Working with Your Contact DirectorySearching Your Contact Directory User Tip Adding the First Contact Adding Contacts ManuallyTo add a contact manually Adding Contacts from Call Lists To add a contact from a call listUser Tip Verifying Contacts or Adding More Information To update a contactUpdating Your Contact Directory Timesaver Quickly Updating Contacts Deleting Contacts from Your Contact DirectoryTo delete a contact from the local contact directory Working with Your Corporate Directory Searching Your Corporate DirectorySee Searching Your Corporate Directory Changing the Ring Tone Controlling What is HeardSelect Settings Basic Ring Type Changing the Ring Tone for Your PhoneChoosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Setting Ring Tones for ContactsManaging Speed Dials To assign a new speed dial key Assigning Speed Dial IndexesTo add or edit a speed dial index for an existing contact To listen to voice messages Accessing VoicemailTimesaver Quickly Accessing Voicemail User Tip Assigning Speed Dial Index ValuesSupporting Multiple Line Keys Per Line Working with Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Call AppearancesSupporting Shared Lines Locking and Unlocking Your Phone Locking and Unlocking Your Phone About Your User PasswordTo change your user password To lock your phoneTo unlock your phone Default setting is Allow ringing when lockedCalling and Answering from a Locked Phone To call an authorized number from a locked phoneLogging Into Phones To answer a call on a locked phoneLogging In and Out of a Phone To log in to a phoneTo log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out StateUsing Your Phone Page SIP-B Automatic Call Distribution Using the Advanced Features of Your PhoneTroubleshooting I Can’t Access Automatic Call Distribution Setting ACD Agent Availability Logging Into and Out of ACDManaging Buddies Using Buddy ListsUpdating Your Presence Settings Updating Your Buddy ListTo add or delete a contact from your buddy status list Integrating With Microsoft Live Communications ServerBlocking and Unblocking Your Buddies To block or unblock a contact from your buddy listUsing the Advanced Features of Your Phone Sending and Receiving PTT Broadcasts Broadcasting Messages Using Push-to-Talk and Group PagingPush-to-Talk Mode Timesaver Sending a PTT Broadcast to the Default Channel To send a PTT broadcastReceiving PTT Broadcasts Replying to PTT Broadcasts Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Ending PTT BroadcastsAllowing PTT Broadcasts to Play During Active Calls Updating the Default ChannelUpdating Channel Subscriptions Sending Pages Group Paging ModeSending and Receiving Pages To send aTimesaver Sending a Group Page to the Default Paging Group Receiving PagesUpdating the Default Paging Group Adjusting the Volume of PagesChanging Where Pages are Played Updating Paging Group Subscriptions Allowing Pages to Play During Active CallsRestarting Your Phone Updating Your Phone’s ConfigurationTo update your phone’s configuration To restart the phonePage Changing the Time and Date Display To configure the time and dateCustomizing Your Phone Changing the Backlight Brightness Select Settings Basic Backlight IntensityChanging the Backlight To modify the backlight intensityChanging the Backlight Timeout Saving the Contact Directory Search Filter Select Settings Basic Preferences Directory searchChanging the Language To change the languageUser Tip Contact Directory Reconfiguration Page Troubleshooting Your Phone Power and Startup IssuesAccess to Screen and Systems ControlsCalling There is no dial toneService Unavailable message displays on the screen DisplayProductivity Suite Testing Phone HardwareAudio SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Safety Notices Warranty Exclusive Safety and ComplianceRussian Compliance End-User License Agreement for Polycom Software Grant of LicenseSupport Services Termination Limitation of Liability USA
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