Polycom 32x manual Receiving PTT Broadcasts

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SoundPoint IP 32x/33x User Guide

Note: Using the Talk Soft Key”

If you release the Talk soft key while you’re sending a broadcast, the broadcast temporarily stops and enters a 10 second ‘Waiting’ period. During this period, the channel remains open to give people a chance to reply. At any time during the waiting period, you can resume your broadcast by pressing and holding the Talk soft key. If no one broadcasts during the waiting period, the channel closes and the broadcast ends.

5When you finish your broadcast, do one of the following:

○Release the Talk soft key.

○Press the End PTT soft key.

After you tap the End PTT soft key, you can immediately initiate another broadcast on another channel, even if the previous broadcast is still in its waiting period.

Receiving PTT Broadcasts

To receive a broadcast sent on a particular channel, you need to subscribe to that channel. To subscribe to a channel, see Updating Channel Subscriptions.

How you receive a PTT broadcast depends on the broadcast priority, whether you’re in an active call, or if you’re allowed to receive broadcasts during active calls.

You’ll receive broadcasts on the channels you’re subscribed to as well as Channel 24 (the default Priority channel) and Channel 25 (the default Emergency channel). If you’ve enabled Do Not Disturb on your phone, you’ll only receive Emergency broadcasts. Non-emergency broadcasts won’t display or play on your phone.

When a broadcast ends, your phone emits an ‘end of transmission’ beep and enters a 10 second waiting period. During this period, you can respond to the broadcast (see Replying to PTT Broadcasts).

Receiving PTT Broadcasts When You’re Not in an Active Call

If you receive a broadcast and you’re not in an active call, the broadcast displays in the center of your screen and immediately plays, regardless of the broadcast priority.

Receiving PTT Broadcasts During Active Calls

How you handle a broadcast when you’re in an active call depends on the broadcast priority and if you’re allowed to receive a broadcast when you’re in an active call.

If the broadcast is a Normal broadcast:

•If your phone is enabled to receive broadcasts during active calls, the broadcast displays in the inactive call group as an active broadcast and immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

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Contents Polycom SoundPoint IP 32x/33x User Guide Disclaimer Trademark InformationPatent Information Copyright NoticeContents Alternating Between Handset, Headset, and Speakerphone Using the Advanced Features of Your Phone Customizing Your Phone Who Should Read This Guide? IntroductionAbout This Guide How This Guide is OrganizedWhat’s New in This Guide Conventions Used in This GuideFollowing typographic conventions are used in this guide Getting Help and Support Recommended ReferencesCustomer Feedback Getting Started with Your Phone Introducing Phone Components Understanding the Phone KeypadGetting Started with Your Phone What Displays on the Screen? Phone IconsNavigating Menus, Lists, and Fields Timesaver Page Up and Page Down ShortcutsEntering Data and Editing Fields User Tip Entering Special CharactersRegistering the Phone Troubleshooting Phone IssuesWeb Info Registering Standalone Phones Using the Polycom Web Configuration Utility To access the Web Configuration Utility for your phoneUsing Your Phone Calling and AnsweringAnswering Calls Answering When Not in Another CallUser Tip Answering Calls While Your Phone is Locked To answer a call using Handsfree Speakerphone mode Answering When in Another CallTo answer a call using the handset To answer a call using the headsetSoundPoint IP 32x/33x User Guide Answering Calls When the Phone has Multiple Call Appearances Placing CallsCalling Using the Handset To place a call using the handsetTo place a call using Handsfree Speakerphone mode Calling Using the SpeakerphoneCalling Using a Headset To place a call using a headsetCalling from Directories Calling Using the Dial KeyEnding Calls Calling by Speed DialingTroubleshooting Dealing with Electrostatic Discharge Using a HeadsetEnabling Headset Memory Mode Timesaver Quickly Ending a CallSelect Settings Basic Preferences Headset Headset Memory Using Electronic HookswitchTo enable Headset Memory Mode To activate Headset Memory ModeRejecting Incoming Calls User Tip Anwering a Call when Silent Ringing is EnabledIgnoring Incoming Calls To ignore a callHolding and Resuming Calls During CallsAlternating Between Handset, Headset, and Speakerphone User Tip Muting Yourself During a ConferenceHandling Multiple Calls on Hold Transferring CallsPerforming a Consultative Transfer To perform a consultative transfer Performing a Blind TransferTo perform a blind transfer Hosting Conference Calls Setting Up ConferencesTo set up a conference call using the Conf soft key User Tip Dialing a Phone NumberHolding and Resuming Conference Calls Splitting Conference CallsEnding Conference Calls Forwarding All Calls to Another Party To enable call forwarding to another partyChanging the Way Calls Are Answered To end a conference callTo disable call forwarding Rejecting Calls from a ContactDiverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not DisturbTroubleshooting I Can’t Reject Calls on a Shared Line To divert incoming calls from a contact to a third partyWorking with Call Lists Multiple Lines and Do Not DisturbTo manage the listed calls Managing Call ListsUser Tip Shortcuts to Call Lists Searching Your Contact Directory Working with Your Contact DirectoryAdding Contacts to Your Contact Directory To add a contact manually Adding Contacts ManuallyUser Tip Adding the First Contact Adding Contacts from Call Lists To add a contact from a call listUpdating Your Contact Directory To update a contactUser Tip Verifying Contacts or Adding More Information To delete a contact from the local contact directory Deleting Contacts from Your Contact DirectoryTimesaver Quickly Updating Contacts Working with Your Corporate Directory Searching Your Corporate DirectorySee Searching Your Corporate Directory Changing the Ring Tone Controlling What is HeardSelect Settings Basic Ring Type Changing the Ring Tone for Your PhoneChoosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Setting Ring Tones for ContactsManaging Speed Dials To add or edit a speed dial index for an existing contact Assigning Speed Dial IndexesTo assign a new speed dial key To listen to voice messages Accessing VoicemailTimesaver Quickly Accessing Voicemail User Tip Assigning Speed Dial Index ValuesSupporting Multiple Line Keys Per Line Working with Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Call AppearancesSupporting Shared Lines Locking and Unlocking Your Phone Locking and Unlocking Your Phone About Your User PasswordTo change your user password To lock your phoneTo unlock your phone Default setting is Allow ringing when lockedCalling and Answering from a Locked Phone To call an authorized number from a locked phoneLogging Into Phones To answer a call on a locked phoneLogging In and Out of a Phone To log in to a phoneTo log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out StateUsing Your Phone Page Troubleshooting I Can’t Access Automatic Call Distribution Using the Advanced Features of Your PhoneSIP-B Automatic Call Distribution Setting ACD Agent Availability Logging Into and Out of ACDManaging Buddies Using Buddy ListsUpdating Your Presence Settings Updating Your Buddy ListTo add or delete a contact from your buddy status list Integrating With Microsoft Live Communications ServerBlocking and Unblocking Your Buddies To block or unblock a contact from your buddy listUsing the Advanced Features of Your Phone Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingSending and Receiving PTT Broadcasts Timesaver Sending a PTT Broadcast to the Default Channel To send a PTT broadcastReceiving PTT Broadcasts Replying to PTT Broadcasts Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Ending PTT BroadcastsUpdating Channel Subscriptions Updating the Default ChannelAllowing PTT Broadcasts to Play During Active Calls Sending Pages Group Paging ModeSending and Receiving Pages To send aTimesaver Sending a Group Page to the Default Paging Group Receiving PagesChanging Where Pages are Played Adjusting the Volume of PagesUpdating the Default Paging Group Updating Paging Group Subscriptions Allowing Pages to Play During Active CallsRestarting Your Phone Updating Your Phone’s ConfigurationTo update your phone’s configuration To restart the phonePage Customizing Your Phone To configure the time and dateChanging the Time and Date Display Changing the Backlight Brightness Select Settings Basic Backlight IntensityChanging the Backlight To modify the backlight intensityChanging the Backlight Timeout Saving the Contact Directory Search Filter Select Settings Basic Preferences Directory searchChanging the Language To change the languageUser Tip Contact Directory Reconfiguration Page Troubleshooting Your Phone Power and Startup IssuesAccess to Screen and Systems ControlsCalling There is no dial toneService Unavailable message displays on the screen DisplayAudio Testing Phone HardwareProductivity Suite SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Safety Notices Warranty Exclusive Safety and ComplianceRussian Compliance End-User License Agreement for Polycom Software Grant of LicenseSupport Services Termination Limitation of Liability USA
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