Polycom 32x manual Rejecting Calls from a Contact, To disable call forwarding

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SoundPoint IP 32x/33x User Guide

2(Optional) If multiple lines are configured on your phone, select the line to forward from the list using the up and down arrow keys.

3Using the Up and Down arrow keys, select the forwarding type you want to change and then press the Select key. The options are:

○Always—Forward all incoming calls

○No Answer—Forward incoming calls if not answered by a certain time

○Busy—Forward when you are already in a call

4Do one of the following:

○If you select Always, enter a number to forward all future incoming calls to.

○If you select No Answer, enter a number to forward all unanswered incoming calls to and how many rings to wait before forwarding (one ring is approximately six seconds). A value of 2 is recommended.

○If you select Busy, enter a number to forward all future incoming calls to when you are in another call.

5Select the Enable soft key to confirm call forwarding.

The idle screen returns with a moving arrow as the line label to confirm call forwarding is enabled.

To disable call forwarding:

1Press the Menu key and select Features > Forward.

2(Optional) If multiple lines are configured on your phone, select the line to forward from the list using up and down arrow keys.

3Using the up and down arrow keys, select the forwarding type you want to change and then press the Select soft key.

4Press the Disable soft key to turn off call forwarding.

The idle screen returns and the regular icon display as the line indicator.

Rejecting Calls from a Contact

You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one set up, the call will still ring on your phone.)

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Contents Polycom SoundPoint IP 32x/33x User Guide Trademark Information Patent InformationDisclaimer Copyright NoticeContents Alternating Between Handset, Headset, and Speakerphone Using the Advanced Features of Your Phone Customizing Your Phone Introduction About This GuideWho Should Read This Guide? How This Guide is OrganizedWhat’s New in This Guide Conventions Used in This GuideFollowing typographic conventions are used in this guide Recommended References Getting Help and SupportCustomer Feedback Getting Started with Your Phone Introducing Phone Components Understanding the Phone KeypadGetting Started with Your Phone What Displays on the Screen? Phone IconsNavigating Menus, Lists, and Fields Timesaver Page Up and Page Down ShortcutsEntering Data and Editing Fields User Tip Entering Special CharactersTroubleshooting Phone Issues Registering the PhoneWeb Info Registering Standalone Phones Using the Polycom Web Configuration Utility To access the Web Configuration Utility for your phoneUsing Your Phone Calling and AnsweringAnswering When Not in Another Call Answering CallsUser Tip Answering Calls While Your Phone is Locked Answering When in Another Call To answer a call using the handsetTo answer a call using Handsfree Speakerphone mode To answer a call using the headsetSoundPoint IP 32x/33x User Guide Answering Calls When the Phone has Multiple Call Appearances Placing CallsCalling Using the Handset To place a call using the handsetCalling Using the Speakerphone Calling Using a HeadsetTo place a call using Handsfree Speakerphone mode To place a call using a headsetCalling Using the Dial Key Ending CallsCalling from Directories Calling by Speed DialingUsing a Headset Enabling Headset Memory ModeTroubleshooting Dealing with Electrostatic Discharge Timesaver Quickly Ending a CallUsing Electronic Hookswitch To enable Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory To activate Headset Memory ModeUser Tip Anwering a Call when Silent Ringing is Enabled Ignoring Incoming CallsRejecting Incoming Calls To ignore a callDuring Calls Alternating Between Handset, Headset, and SpeakerphoneHolding and Resuming Calls User Tip Muting Yourself During a ConferenceTransferring Calls Handling Multiple Calls on HoldPerforming a Consultative Transfer Performing a Blind Transfer To perform a consultative transferTo perform a blind transfer Setting Up Conferences To set up a conference call using the Conf soft keyHosting Conference Calls User Tip Dialing a Phone NumberSplitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls To enable call forwarding to another party Changing the Way Calls Are AnsweredForwarding All Calls to Another Party To end a conference callTo disable call forwarding Rejecting Calls from a ContactTemporarily Refusing All Calls Do Not Disturb Troubleshooting I Can’t Reject Calls on a Shared LineDiverting Calls from a Contact to Another Party To divert incoming calls from a contact to a third partyWorking with Call Lists Multiple Lines and Do Not DisturbManaging Call Lists To manage the listed callsUser Tip Shortcuts to Call Lists Working with Your Contact Directory Searching Your Contact DirectoryAdding Contacts to Your Contact Directory Adding Contacts Manually To add a contact manuallyUser Tip Adding the First Contact Adding Contacts from Call Lists To add a contact from a call listTo update a contact Updating Your Contact DirectoryUser Tip Verifying Contacts or Adding More Information Deleting Contacts from Your Contact Directory To delete a contact from the local contact directoryTimesaver Quickly Updating Contacts Working with Your Corporate Directory Searching Your Corporate DirectorySee Searching Your Corporate Directory Controlling What is Heard Select Settings Basic Ring TypeChanging the Ring Tone Changing the Ring Tone for Your PhoneChanging the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Setting Ring Tones for ContactsManaging Speed Dials Assigning Speed Dial Indexes To add or edit a speed dial index for an existing contactTo assign a new speed dial key Accessing Voicemail Timesaver Quickly Accessing VoicemailTo listen to voice messages User Tip Assigning Speed Dial Index ValuesWorking with Multiple and Shared Lines Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Multiple Call AppearancesSupporting Shared Lines Locking and Unlocking Your Phone About Your User Password To change your user passwordLocking and Unlocking Your Phone To lock your phoneDefault setting is Allow ringing when locked Calling and Answering from a Locked PhoneTo unlock your phone To call an authorized number from a locked phoneLogging Into Phones To answer a call on a locked phoneLogging In and Out of a Phone To log in to a phoneTo log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out StateUsing Your Phone Page Using the Advanced Features of Your Phone Troubleshooting I Can’t Access Automatic Call DistributionSIP-B Automatic Call Distribution Setting ACD Agent Availability Logging Into and Out of ACDUsing Buddy Lists Updating Your Presence SettingsManaging Buddies Updating Your Buddy ListIntegrating With Microsoft Live Communications Server Blocking and Unblocking Your BuddiesTo add or delete a contact from your buddy status list To block or unblock a contact from your buddy listUsing the Advanced Features of Your Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Sending a PTT Broadcast to the Default Channel To send a PTT broadcastReceiving PTT Broadcasts Adjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedReplying to PTT Broadcasts Ending PTT BroadcastsUpdating the Default Channel Updating Channel SubscriptionsAllowing PTT Broadcasts to Play During Active Calls Group Paging Mode Sending and Receiving PagesSending Pages To send aTimesaver Sending a Group Page to the Default Paging Group Receiving PagesAdjusting the Volume of Pages Changing Where Pages are PlayedUpdating the Default Paging Group Updating Paging Group Subscriptions Allowing Pages to Play During Active CallsUpdating Your Phone’s Configuration To update your phone’s configurationRestarting Your Phone To restart the phonePage To configure the time and date Customizing Your PhoneChanging the Time and Date Display Select Settings Basic Backlight Intensity Changing the BacklightChanging the Backlight Brightness To modify the backlight intensityChanging the Backlight Timeout Select Settings Basic Preferences Directory search Changing the LanguageSaving the Contact Directory Search Filter To change the languageUser Tip Contact Directory Reconfiguration Page Troubleshooting Your Phone Power and Startup IssuesAccess to Screen and Systems ControlsCalling There is no dial toneService Unavailable message displays on the screen DisplayTesting Phone Hardware AudioProductivity Suite SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Safety Notices Warranty Exclusive Safety and ComplianceRussian Compliance End-User License Agreement for Polycom Software Grant of LicenseSupport Services Termination Limitation of Liability USA