Polycom 32x manual Warranty Exclusive, Safety and Compliance

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SoundPoint IP 32x/33x User Guide

Unauthorized product modification or alteration.

Unauthorized use of common carrier communication services accessed through the product.

Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or

Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards.

Warranty Exclusive

IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON- INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

Safety and Compliance

Part 15 FCC Rules

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interferences received, including interference that may cause undesired operation.

Class B Digital Device or Peripheral

Note: This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

Modifications

In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. This equipment may not be used on a coin service or party line.

Installation Instructions

Installation must be performed in accordance with all relevant national wiring rules.

L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage électrique.

Plugs Acts as Disconnect Device

The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible.

La prise électrique à laquelle l’appareil est branché doit être installée près de l’équipement et doit toujours être facilement accessible.

Industry Canada (IC)

This Class [B] digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CE and VCCI Mark

This SoundPoint IP 321, 331, or 335 SIP is marked with the CE mark. This mark indicates compliance with EEC directories 89/336/EEC and 73/23/EEC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.

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Contents Polycom SoundPoint IP 32x/33x User Guide Trademark Information Patent InformationDisclaimer Copyright NoticeContents Alternating Between Handset, Headset, and Speakerphone Using the Advanced Features of Your Phone Customizing Your Phone Introduction About This GuideWho Should Read This Guide? How This Guide is OrganizedWhat’s New in This Guide Conventions Used in This GuideFollowing typographic conventions are used in this guide Recommended References Getting Help and SupportCustomer Feedback Getting Started with Your Phone Introducing Phone Components Understanding the Phone KeypadGetting Started with Your Phone What Displays on the Screen? Phone IconsNavigating Menus, Lists, and Fields Timesaver Page Up and Page Down ShortcutsEntering Data and Editing Fields User Tip Entering Special CharactersTroubleshooting Phone Issues Registering the PhoneWeb Info Registering Standalone Phones Using the Polycom Web Configuration Utility To access the Web Configuration Utility for your phoneUsing Your Phone Calling and AnsweringAnswering When Not in Another Call Answering CallsUser Tip Answering Calls While Your Phone is Locked Answering When in Another Call To answer a call using the handsetTo answer a call using Handsfree Speakerphone mode To answer a call using the headsetSoundPoint IP 32x/33x User Guide Answering Calls When the Phone has Multiple Call Appearances Placing CallsCalling Using the Handset To place a call using the handsetCalling Using the Speakerphone Calling Using a HeadsetTo place a call using Handsfree Speakerphone mode To place a call using a headsetCalling Using the Dial Key Ending CallsCalling from Directories Calling by Speed DialingUsing a Headset Enabling Headset Memory ModeTroubleshooting Dealing with Electrostatic Discharge Timesaver Quickly Ending a CallUsing Electronic Hookswitch To enable Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory To activate Headset Memory ModeUser Tip Anwering a Call when Silent Ringing is Enabled Ignoring Incoming CallsRejecting Incoming Calls To ignore a callDuring Calls Alternating Between Handset, Headset, and SpeakerphoneHolding and Resuming Calls User Tip Muting Yourself During a ConferenceTransferring Calls Handling Multiple Calls on HoldPerforming a Consultative Transfer Performing a Blind Transfer To perform a consultative transferTo perform a blind transfer Setting Up Conferences To set up a conference call using the Conf soft keyHosting Conference Calls User Tip Dialing a Phone NumberSplitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls To enable call forwarding to another party Changing the Way Calls Are AnsweredForwarding All Calls to Another Party To end a conference callTo disable call forwarding Rejecting Calls from a ContactTemporarily Refusing All Calls Do Not Disturb Troubleshooting I Can’t Reject Calls on a Shared LineDiverting Calls from a Contact to Another Party To divert incoming calls from a contact to a third partyWorking with Call Lists Multiple Lines and Do Not DisturbManaging Call Lists To manage the listed callsUser Tip Shortcuts to Call Lists Working with Your Contact Directory Searching Your Contact DirectoryAdding Contacts to Your Contact Directory Adding Contacts Manually To add a contact manuallyUser Tip Adding the First Contact Adding Contacts from Call Lists To add a contact from a call listTo update a contact Updating Your Contact DirectoryUser Tip Verifying Contacts or Adding More Information Deleting Contacts from Your Contact Directory To delete a contact from the local contact directoryTimesaver Quickly Updating Contacts Working with Your Corporate Directory Searching Your Corporate DirectorySee Searching Your Corporate Directory Controlling What is Heard Select Settings Basic Ring TypeChanging the Ring Tone Changing the Ring Tone for Your PhoneChanging the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Setting Ring Tones for ContactsManaging Speed Dials Assigning Speed Dial Indexes To add or edit a speed dial index for an existing contactTo assign a new speed dial key Accessing Voicemail Timesaver Quickly Accessing VoicemailTo listen to voice messages User Tip Assigning Speed Dial Index ValuesWorking with Multiple and Shared Lines Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Multiple Call AppearancesSupporting Shared Lines Locking and Unlocking Your Phone About Your User Password To change your user passwordLocking and Unlocking Your Phone To lock your phoneDefault setting is Allow ringing when locked Calling and Answering from a Locked PhoneTo unlock your phone To call an authorized number from a locked phoneLogging Into Phones To answer a call on a locked phoneLogging In and Out of a Phone To log in to a phoneTo log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out StateUsing Your Phone Page Using the Advanced Features of Your Phone Troubleshooting I Can’t Access Automatic Call DistributionSIP-B Automatic Call Distribution Setting ACD Agent Availability Logging Into and Out of ACDUsing Buddy Lists Updating Your Presence SettingsManaging Buddies Updating Your Buddy ListIntegrating With Microsoft Live Communications Server Blocking and Unblocking Your BuddiesTo add or delete a contact from your buddy status list To block or unblock a contact from your buddy listUsing the Advanced Features of Your Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Sending a PTT Broadcast to the Default Channel To send a PTT broadcastReceiving PTT Broadcasts Adjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedReplying to PTT Broadcasts Ending PTT BroadcastsUpdating the Default Channel Updating Channel SubscriptionsAllowing PTT Broadcasts to Play During Active Calls Group Paging Mode Sending and Receiving PagesSending Pages To send aTimesaver Sending a Group Page to the Default Paging Group Receiving PagesAdjusting the Volume of Pages Changing Where Pages are PlayedUpdating the Default Paging Group Updating Paging Group Subscriptions Allowing Pages to Play During Active CallsUpdating Your Phone’s Configuration To update your phone’s configurationRestarting Your Phone To restart the phonePage To configure the time and date Customizing Your PhoneChanging the Time and Date Display Select Settings Basic Backlight Intensity Changing the BacklightChanging the Backlight Brightness To modify the backlight intensityChanging the Backlight Timeout Select Settings Basic Preferences Directory search Changing the LanguageSaving the Contact Directory Search Filter To change the languageUser Tip Contact Directory Reconfiguration Page Troubleshooting Your Phone Power and Startup IssuesAccess to Screen and Systems ControlsCalling There is no dial toneService Unavailable message displays on the screen DisplayTesting Phone Hardware AudioProductivity Suite SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Safety Notices Warranty Exclusive Safety and ComplianceRussian Compliance End-User License Agreement for Polycom Software Grant of LicenseSupport Services Termination Limitation of Liability USA