Polycom 32x manual Safety Notices

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Safety Notices

Service Agreements

Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product.

Governing Law

This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability.

All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices.

Limitations of Liability

LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Polycom Limited Warranty and Limitation Liability

LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.

Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned.

Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.

The product software comes with 90-day software warranty, providing for software updates (minor releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution.

Exclusions

Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from:

• Failure to follow Polycom’s installation, operation, or maintenance instructions.

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Contents Polycom SoundPoint IP 32x/33x User Guide Copyright Notice Trademark InformationPatent Information DisclaimerContents Alternating Between Handset, Headset, and Speakerphone Using the Advanced Features of Your Phone Customizing Your Phone How This Guide is Organized IntroductionAbout This Guide Who Should Read This Guide?Conventions Used in This Guide What’s New in This GuideFollowing typographic conventions are used in this guide Customer Feedback Recommended ReferencesGetting Help and Support Getting Started with Your Phone Understanding the Phone Keypad Introducing Phone ComponentsGetting Started with Your Phone Phone Icons What Displays on the Screen?Timesaver Page Up and Page Down Shortcuts Navigating Menus, Lists, and FieldsUser Tip Entering Special Characters Entering Data and Editing FieldsWeb Info Registering Standalone Phones Troubleshooting Phone IssuesRegistering the Phone To access the Web Configuration Utility for your phone Using the Polycom Web Configuration UtilityCalling and Answering Using Your PhoneUser Tip Answering Calls While Your Phone is Locked Answering When Not in Another CallAnswering Calls To answer a call using the headset Answering When in Another CallTo answer a call using the handset To answer a call using Handsfree Speakerphone modeSoundPoint IP 32x/33x User Guide Placing Calls Answering Calls When the Phone has Multiple Call AppearancesTo place a call using the handset Calling Using the HandsetTo place a call using a headset Calling Using the SpeakerphoneCalling Using a Headset To place a call using Handsfree Speakerphone modeCalling by Speed Dialing Calling Using the Dial KeyEnding Calls Calling from DirectoriesTimesaver Quickly Ending a Call Using a HeadsetEnabling Headset Memory Mode Troubleshooting Dealing with Electrostatic DischargeTo activate Headset Memory Mode Using Electronic HookswitchTo enable Headset Memory Mode Select Settings Basic Preferences Headset Headset MemoryTo ignore a call User Tip Anwering a Call when Silent Ringing is EnabledIgnoring Incoming Calls Rejecting Incoming CallsUser Tip Muting Yourself During a Conference During CallsAlternating Between Handset, Headset, and Speakerphone Holding and Resuming CallsPerforming a Consultative Transfer Transferring CallsHandling Multiple Calls on Hold To perform a blind transfer Performing a Blind TransferTo perform a consultative transfer User Tip Dialing a Phone Number Setting Up ConferencesTo set up a conference call using the Conf soft key Hosting Conference CallsEnding Conference Calls Splitting Conference CallsHolding and Resuming Conference Calls To end a conference call To enable call forwarding to another partyChanging the Way Calls Are Answered Forwarding All Calls to Another PartyRejecting Calls from a Contact To disable call forwardingTo divert incoming calls from a contact to a third party Temporarily Refusing All Calls Do Not DisturbTroubleshooting I Can’t Reject Calls on a Shared Line Diverting Calls from a Contact to Another PartyMultiple Lines and Do Not Disturb Working with Call ListsUser Tip Shortcuts to Call Lists Managing Call ListsTo manage the listed calls Adding Contacts to Your Contact Directory Working with Your Contact DirectorySearching Your Contact Directory User Tip Adding the First Contact Adding Contacts ManuallyTo add a contact manually To add a contact from a call list Adding Contacts from Call ListsUser Tip Verifying Contacts or Adding More Information To update a contactUpdating Your Contact Directory Timesaver Quickly Updating Contacts Deleting Contacts from Your Contact DirectoryTo delete a contact from the local contact directory Searching Your Corporate Directory Working with Your Corporate DirectorySee Searching Your Corporate Directory Changing the Ring Tone for Your Phone Controlling What is HeardSelect Settings Basic Ring Type Changing the Ring ToneSetting Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Choosing Where You Hear Sound EffectsManaging Speed Dials To assign a new speed dial key Assigning Speed Dial IndexesTo add or edit a speed dial index for an existing contact User Tip Assigning Speed Dial Index Values Accessing VoicemailTimesaver Quickly Accessing Voicemail To listen to voice messagesSupporting Multiple Call Appearances Working with Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per LineSupporting Shared Lines Locking and Unlocking Your Phone To lock your phone About Your User PasswordTo change your user password Locking and Unlocking Your PhoneTo call an authorized number from a locked phone Default setting is Allow ringing when lockedCalling and Answering from a Locked Phone To unlock your phoneTo answer a call on a locked phone Logging Into PhonesTo log in to a phone Logging In and Out of a PhoneTo log out of a phone Placing Calls from Phones that are in the Logged Out State Changing Your User PasswordUsing Your Phone Page SIP-B Automatic Call Distribution Using the Advanced Features of Your PhoneTroubleshooting I Can’t Access Automatic Call Distribution Logging Into and Out of ACD Setting ACD Agent AvailabilityUpdating Your Buddy List Using Buddy ListsUpdating Your Presence Settings Managing BuddiesTo block or unblock a contact from your buddy list Integrating With Microsoft Live Communications ServerBlocking and Unblocking Your Buddies To add or delete a contact from your buddy status listUsing the Advanced Features of Your Phone Sending and Receiving PTT Broadcasts Broadcasting Messages Using Push-to-Talk and Group PagingPush-to-Talk Mode To send a PTT broadcast Timesaver Sending a PTT Broadcast to the Default ChannelReceiving PTT Broadcasts Ending PTT Broadcasts Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Replying to PTT BroadcastsAllowing PTT Broadcasts to Play During Active Calls Updating the Default ChannelUpdating Channel Subscriptions To send a Group Paging ModeSending and Receiving Pages Sending PagesReceiving Pages Timesaver Sending a Group Page to the Default Paging GroupUpdating the Default Paging Group Adjusting the Volume of PagesChanging Where Pages are Played Allowing Pages to Play During Active Calls Updating Paging Group SubscriptionsTo restart the phone Updating Your Phone’s ConfigurationTo update your phone’s configuration Restarting Your PhonePage Changing the Time and Date Display To configure the time and dateCustomizing Your Phone To modify the backlight intensity Select Settings Basic Backlight IntensityChanging the Backlight Changing the Backlight BrightnessChanging the Backlight Timeout To change the language Select Settings Basic Preferences Directory searchChanging the Language Saving the Contact Directory Search FilterUser Tip Contact Directory Reconfiguration Page Power and Startup Issues Troubleshooting Your PhoneControls Access to Screen and SystemsThere is no dial tone CallingDisplay Service Unavailable message displays on the screenProductivity Suite Testing Phone HardwareAudio SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Safety Notices Safety and Compliance Warranty ExclusiveRussian Compliance Grant of License End-User License Agreement for Polycom SoftwareSupport Services Termination Limitation of Liability USA