Polycom 1725-32504-001 manual Audio, Access to Systems

Page 29

 

 

Troubleshooting Your Phone

 

 

 

Access to Systems

 

 

 

 

 

Symptom

Problem

Corrective Action

 

 

 

There is no response from key

The Polycom CX300 desktop

Do one of the following steps:

presses.

phone is not in active state.

Press the keys more slowly.

 

 

 

 

Make a call to the phone to check for

 

 

inbound call display and ringing as

 

 

normal.

 

 

 

The display show ‘’Sign in…” or

Your computer does not have

Do one of the following steps:

“Please Upgrade” when the

Microsoft Lync 2010 installed or

Make sure that the correct version of

phone is already connected to

has a version of Microsoft Office

Microsoft Lync 2010 is installed on

your computer.

Communicator 2007 that does

your computer.

 

not support the Polycom CX300

 

Make sure that you are signed in to

 

desktop phone.

 

Microsoft Lync 2010.

 

 

 

 

Make sure that your network

 

 

connection is active.

 

 

Note: If Microsoft Lync 2010 is not

 

 

installed, you can use the Polycom CX300

 

 

desktop phone as an audio device only.

 

 

 

Audio

 

 

 

 

 

Symptom

Problem

Corrective Action

 

 

 

There is no audio on the

Your Microsoft Lync 2010

Contact your system administrator to

Polycom CX300 handset

account may not be configured

ensure your account is configured in

earpiece.

correctly.

Enterprise Voice mode.

 

 

 

There is no audio on the

The headset is not properly

Ensure that the headset is properly

headset.

connected or turned on. Volume

connected. Ensure that the headset

 

may be set too low.

amplifier (if required for your headset) is

 

 

turned on and/or the volume is correctly

 

 

adjusted). Verify that the phone is logged

 

 

in and registered with Microsoft Lync

 

 

2010.

 

 

 

 

The headset is not one of the

Ensure that the headset is listed in

 

supported headsets.

Support Headsets for Polycom CX

 

 

Phones, which is available at

 

 

http://www.polycom.com/global/document

 

 

s/support/technical/products/voice/CX200

 

 

_700_Headset_Compatibility.pdf .

 

 

 

3 - 3

Image 29
Contents User Guide for the Polycom CX300 Desktop Phone Trademark Information Changes to This Guide About This GuideUser Guide for the Polycom CX 300 Desktop Phone Contents Troubleshooting Your Phone Getting Started with Your Phone Assembling Your Phone Parts ListConnecting the Handset and Optional Headset Getting Started with Your Phone Connecting the Phone to Your Computer Features of Your Phone Hookswitch Phone Location Connecting to Microsoft LyncBefore You Use Your Phone Changing the Phone Settings Text Size Setting Usage Guidelines Switching Where Audio is PlayedUsing the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Switching Where You Receive Audio During CallsRedialing Numbers Ending CallsRedirect Calls Adjusting the VolumeMuting the Microphone Putting Calls on HoldForwarding Calls Using Voice MailChanging the Language Using Your Phone with Microsoft Office Live MeetingRestarting Your Phone User Guide for the Polycom CX300 Desktop Phone Symptom Problem Corrective Action Troubleshooting Your PhonePower and Startup Polycom CX300 Desktop Phone Controls, Placing and Receiving CallsAudio Access to SystemsCX300 Desktop Phone on Microsoft LyncGoverning Law Safety NoticesService Agreements Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Operating Environment Safety and Compliance Usage and CleaningFCC Part 15 Class B Canada ICES-003Echo cancellation Safety and Compliance Australia S004 Compliance

1725-32504-001 specifications

The Polycom 1725-32504-001 is a versatile and high-performance audio conferencing device designed to enhance communication in various meeting environments. It is part of Polycom's renowned suite of audio solutions, known for their clarity and reliability, making it an ideal choice for businesses seeking to optimize their collaboration capabilities.

One of the standout features of the Polycom 1725-32504-001 is its exceptional audio quality. It leverages advanced voice technologies such as Polycom Acoustic Clarity Technology, which ensures that every voice is heard clearly and without distortion. This technology mitigates background noise and echo, resulting in a natural conversation experience that mimics face-to-face interactions.

Another key characteristic of the 1725-32504-001 is its flexibility. The device supports various connectivity options, including USB and analog connections, making it compatible with a plethora of devices, including computers, smartphones, and traditional telephony systems. This adaptability allows users to seamlessly integrate the device into their existing communication infrastructure, whether in conference rooms, huddle spaces, or larger meeting areas.

The Polycom 1725-32504-001 also boasts an intuitive user interface, making it easy for participants to manage calls and settings. With an accessible keypad and clear visual indicators, users can effortlessly navigate functions such as volume control, mute, and call management. This simplicity enhances the user experience, particularly in multi-user environments where ease of use is critical.

Moreover, the device is engineered for durability and longevity, featuring robust construction designed to withstand the rigors of daily use in busy office settings. This reliability is bolstered by Polycom’s strong reputation for quality, ensuring that the 1725-32504-001 remains a dependable component of any conferencing setup.

In conclusion, the Polycom 1725-32504-001 stands out in the world of audio conferencing with its superior sound quality, flexible connectivity, user-friendly interface, and durable design. It serves as an essential tool for organizations looking to improve their communication strategies, fostering more effective collaboration and ultimately driving productivity. As remote and hybrid work environments continue to proliferate, investing in high-quality conferencing solutions like the Polycom 1725-32504-001 is more important than ever.