Panasonic KX-TG2970 operating instructions Answering System

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Troubleshooting

Answering System

Problem

Cause & Remedy

The Answering System is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 25).

•Memory is full. Erase unnecessary messages (p. 59).

“MESSAGE FULL ” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded.

•Memory is full. Erase unnecessary messages (p. 59).

You cannot operate the Answering System from the base unit or the cordless handset.

•If more than one other unit is in use, you may not be able to operate the Answering System. Try again later.

•If another user is listening to messages or the Answering System is handling a call, you cannot operate the Answering System.

Try again later.

You cannot operate the Answering System from a touch tone phone.

•Make sure you enter the correct remote code (p. 62).

•The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.

•The Answering System is off. Turn it on (p. 64).

When you play back messages or you turn the Answering System on, the unit announces the wrong day.

•The date and time may be set incorrectly. Set the date and time again (p. 18).

Caller ID information is not displayed during message playback (p. 58).

•Caller ID information will not be displayed

–if a call is transferred to the Answering System, and the caller leaves a message (p. 60), or

–if the Caller List is renewed and the Caller List item is erased (p. 34).

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Contents GHz Expandable Cordless Answering System Charge the battery for 6 hours before initial useModel No. KX-TG2970 Pulse-or-tone dialing capability Attach your purchase receipt here Accessories includedCopyright Battery Charge For Best PerformanceBase Unit Location/Noise TrademarksContents Contents Location of Controls Base unitLocation of Controls Cordless handsetCharger unit Conf Conference/FUNCTIONHow to use the navigator keys/soft keys Lighted handset keypadNavigator keys Cordless handset soft keysBase unit Cordless handset DisplaysBacklit LCD displays Installation ConnectionsInstalling the Battery in the Cordless Handset InstallationTo replace the battery Installation Battery Charge Battery strengthDisplay prompt Battery strength RechargeBattery replacement Battery informationOperation Operating time Programmable Settings How to select a function item from the menuTelephone Programming Guidelines Base Unit HandsetTone Programmable SettingsUseful information Programmable Settings Function Menu Table Remote code Call monitoring pTo the ADT security services Programmable Settings Date and Time Base Unit For Caller ID service users pTelephone Date and timeSet dial mode Set line mode Then press Scroll to Set line mode by pressingOr , then press Scroll to Set tel line by pressing or Or , then press Select a or B by pressing orRinger volume Ringer settingOff ? Programmable Settings Ringer Tone Handset Or , then press Scroll to Ringer tone by pressing orThen press Select the desired tone by pressing or Press the soft key Save , then press OFFProgrammable Settings Auto Talk Handset LowPreparing the Answering System Greeting Message Base UnitTo record a greeting message To review the greeting3min Preparing the Answering SystemCaller’s Recording Time Base Unit Pre-recorded greetingSelect the number of rings by pressing or Preparing the Answering System Number of Rings Base UnitToll saver Registration for Additional Handsets Base Unit & Handset KX-TG2970Using the Base Unit Base Unit To adjust the handset/speaker volume during a conversationMaking Calls To have a hands-free phone conversation3334444 Making CallsTo dial after confirming the entered number To redial the last number dialedMaking Calls Using the Cordless Handset Handset To adjust the receiver/speaker volume while talkingTo redial using the redial list Memory Redial Clarity Booster featureAnswering Calls Auto TalkCaller ID Service Display MeaningUsing the Caller List Viewing the Caller List Base Unit HandsetPress or to enter the Caller List What √ meansTURNER,CINDY Scroll to the desired caller by pressing orScroll to the desired caller by pressing Press the soft keyTo call the edited number Base unit Lift the handset or press Digital SP-PHONETo turn on or off Caller ID Number Auto Edit feature Caller ID editOr , then press Scroll to Caller ID edit by pressing Or , then press Select Off or On by pressing orBase Unit Handset Press againAgain To erase a specific caller To erase all entriesOFF Phone Book Tom5557654321 Storing Names and Numbers Base Unit HandsetPhone Book Selecting characters to enter namesIf you make a mistake while entering a name or number For example, to enter TomFrank Phone Book Dialing from the Phone Book Base Unit HandsetTo search for a name by initial Index table Keys456-7890 Jane555 Phone Book Copying Items in the Phone Book Handset CompleteTo copy one phone book item to another unit To copy all of the items in your phone book to another unit Copy all itemsOr , then press Scroll to Copy all items by pressing Or , then press Select the destination extension number byIntercom Calling BaseMaking Intercom Calls Press LOCATOR/INTERCOM/TRANSFERIntercom Answering Intercom CallsPress , or Hold Intercom During an intercom callTransferring a Call Base Unit Handset From the base unit to the cordless handsetFrom the cordless handset to the base unit From a cordless handset to another cordless handsetQuick call transfer Transferring a CallTo complete the transfer, press OFF Conference Calls Call ShareTo join a conversation Call Share Base Unit Handset During a call, press Hold IntercomSpecial Features For Call Waiting Service Users Base Unit HandsetMuting Your Conversation Base Unit Handset Temporary Tone DialingSpecial Features Incoming Call Tone Base Unit HandsetIncoming call Or , then press Scroll to Incoming call by pressingSelecting the flash time use either Base Unit or Handset Set flash time700ms Then press Scroll to Set flash time by pressingAutomatic Answering Operation Setting the Unit to Answer Calls Base UnitPress Answer on to turn on the Answering System To turn the Call Monitoring feature off on the base unit To turn this feature on, select On in stepAutomatic Answering Operation Monitoring incoming callsTo play back messages Listening to MessagesPress Playback Received calls To end remote operation, press OFFVoice menu To turn the Answering System onListening to Messages During playbackErasing a specific message Erasing MessagesErasing all messages Press 9 to hang up the call Press Hold TransferInterrupting remote operation Remote Operation from a Touch Tone Phone Summary of remote operationOr , then press Scroll to Remote code by pressing or Enter a 2-digit remote codePress Save Press Stop To check the remote code, repeat steps 1 toRemote Operation from a Touch Tone Phone Voice Menu AnsweringTurning on the Answering System Direct commandsSkipping the greeting Connecting an optional headset Belt ClipOptional Headset To attach the belt clip To remove the belt clipWall Mounting Pull down the handset hook until it locks, soTab holds the handset Wall Template for the Charger unitWall Mounting Canceling the Handset Registration Handset Canceling Registration/Re-registrationDeregistration Telephone If the Following Appear on Your Display BusyInvalid Phone book fullIf the Following Appear on Your Display LaterSECURITYinactive RegisteredProblem Cause & Remedy TroubleshootingTelephone System Troubleshooting SP-PHONE, orTroubleshooting Answering System General Charge for 6 HRSImportant Safety Instructions Important Safety Instructions FCC and Other InformationFCC and Other Information FCC RF Exposure Warning Index Caller ID Number auto editIndex Transferring a callSpecifications Energy StarPage Page Panasonic Limitation When you ship the product For product serviceFor your future reference