Panasonic KX-TG4382NZ, KX-TG4392NZ Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 13).
	L Fully charge the batteries (page 14).
	L Check the connections (page 12).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the
	base unit. Register the handset (page 48).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line
	cord is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the
	wall socket directly. If the unit operates
	properly, check the splitter.
	L Disconnect the base unit from the telephone
	line and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to
	have the unit repaired. If the working
	telephone does not operate properly, contact
	your service provider/telephone company.
The indicator on the handset	L New messages have been recorded. Listen to
flashes slowly.	the new messages (page 33).*1
	L New voice mail messages have been
	recorded. Listen to the new voice mail
	messages (page 37).
*1 KX-TG4391/KX-TG4392

Programmable settings

Problem	Cause/solution
While programming, the	L A call is being received. Answer the call and
handset starts to ring.	start again after hanging up.

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Contents Operating Instructions Caller ID Service Voice Mail ServiceIntroduction PreparationProduct information Notable differences between the modelsFeature differences Model No Answering system Intercom Replacement battery information Accessory informationSupplied accessories For your safety Rechargeable Ni-MH batteries AAA R03 size BatteryGeneral notice Important safety instructions For best performanceImportant notice Base unit location/avoiding noiseIntroduction Base unit Answer on indicatorControls Navigator key /V// ? Volume /V HandsetCharger DisplayConnections Battery installation and replacement Battery charge Battery level Battery iconBase unit Charger*1 KX-TG4381/KX-TG4382Setting up the unit before use Date and timeTo attach the belt clip To remove the belt clip Belt clipHeadset optional Making calls Answering callsUseful features during a call HoldMute RecallDial lock Handset clarity boosterCall share To turn dial lock onFinding and calling a phonebook entry PhonebookAdding entries Editing entries Erasing entriesChain dial Erase iYes iOFFProgrammable settings Programming by scrolling through the display menusMenu Main menu Sub-menuInitial setting Set answering Ring count*1 Programming using the direct commands Feature Setting code System Code Setting*1Access# Time Special instructions for programmable settings Night modeAlarm Setting the start and end timeProgramming Ringer ID Using Caller ID serviceCaller ID features Caller list Viewing the caller list and calling backStoring your area code View CIDEditing a caller’s phone number before calling back Erasing selected caller informationErasing all caller information Storing caller information into the phonebookTurning off the call screening feature Answering systemGreeting message Memory capacityUsing a pre-recorded greeting message Recording your greeting messagePlaying back the greeting message Erasing your greeting messageVoice guidance Calling back Caller ID subscribers onlyMenu Message play i Select EraseRemote access code Using the answering system remotelyRemote commands Remote operationNumber of rings before the unit answers calls Answering system settingsTurning on the answering system remotely Caller’s recording time Message alertVoice mail service Storing the voice mail VM access numberTo erase the voice mail access number Listening to voice mail messagesVoice Mail Service Intercom Making an intercom callAnswering an intercom call Handset KX-TG4382/KX-TG4391Handset locator Wall mounting To remove the wall mounting adaptor Error messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Battery recharge Problem Cause/solutionProblem Cause/solution Caller ID Problem Cause/solution Answering system KX-TG4391/KX-TG4392 Problem Cause/solution Registration Problem Cause/solution Handset Menu i#130KX-TG4381/KX-TG4391 KX-TG4382/KX-TG4392Liquid damage Problem Cause/solution Specifications Index PNQX1239ZA CM0708PF0 For your future referenceSales Department Copyright