Panasonic KX-TG8021BX, KX-TG8011BX, KX-TG8012BX Caller ID Problem Cause/solution

TG8011_8021BX(e).book Page 48 Monday, September 29, 2008 1:07 PM

Useful Information

Problem	Cause/solution
I cannot make a call.	L The dialling mode may be set incorrectly.
	Change the setting (page 16).
	L The handset is too far from the base unit.
	Move closer and try again.
	L Another unit is in use. Wait and try again later.
	L Answering system is being used.*1 Wait and
	try again later.
	L The key lock feature is turned on. Turn it off
	(page 19).
*1 KX-TG8021
Caller ID
Problem	Cause/solution
Caller information is not	L You must subscribe to a Caller ID service.
displayed.	Contact your service provider/telephone
	company for details.
	L If your unit is connected to any additional
	telephone equipment, remove and plug the
	unit directly into the wall jack.
	L If you use a DSL/ADSL service, we
	recommend connecting a DSL/ADSL filter
	between the base unit and the telephone line
	jack. Contact your DSL/ADSL provider for
	details.
	L Other telephone equipment may be interfering
	with this unit. Disconnect the other equipment
	and try again.
Caller information is slow to	L Depending on your service provider/
display.	telephone company, the unit may display the
	caller’s information at 2nd ring or later.
	L Move closer to the base unit.
Time on the unit has shifted.	L Incorrect time information from incoming
	Caller ID changes the time. Set the time
	adjustment to off (page 26).

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