Panasonic BB-GT1502C, BB-GT1540C Customer services, Acustomer support, Panasonic customer support

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Useful Information

Customer services

Acustomer support

Ais the VoIP service provided by deltathree, Inc. for this phone. If you cannot make or receive internet calls or if you are experiencing any other issues with your VoIP telephone services, please contact Acustomer support:

L Visit www.joip.com or send an email to support@joip.com

L Call *JOIP (*5647) from your GLOBARANGE phone using the IP line.

LCall 1-888-654-JOIP (1-888-654-5647) using the landline.

In case of replacing your GLOBARANGE phone, you will need to contact A Support Centre in order to transfer your Anumber and account information to the new phone.

You will not be able to use your Aaccount on the new phone unless you contact ASupport Centre. For more information, please go to the Support section of the Member Centre using your Anumber and password at www.joip.com

If you are experiencing any difficulty with your phone’s functions or features, please contact Panasonic.

Panasonic customer support

Ais the VoIP service provided by deltathree, Inc. for this phone. If you cannot make or receive internet calls or if you are experiencing any other issues with your VoIP telephone services, please contact Acustomer support. If you are experiencing any difficulty with your phone’s functions or features, please contact Panasonic as follows.

FOR PRODUCT OPERATION ASSISTANCE, please contact: Our Customer Care Centre: Telephone #: (905) 624-55051-800 #: 1-800-561-5505

Fax #: (905) 238-2360

Email link: “Contact Us” on www.panasonic.ca

FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www.panasonic.ca :

Link : “ServicentresTM locator” under “Customer support”

104For product assistance, visit www.globarange.com

For Aassistance, visit www.joip.com

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Contents Global VoIP Telephone Operating InstructionsBB-GT1502C BB-GT1540C Call Display Service Voice Mail ServiceIntercom Features ServiceNotable feature differences between models Product informationPublic Switched Telephone Network Landline Pstn line What is A/Anumber?How the Globarange phone works PstnTrademarks Description Feature highlightsSystem requirements Accessory item Quantity BB-GT1500 BB-GT1502 BB-GT1540 Accessory informationIncluded accessories Additional/replacement accessories Accessory item Order numberExpanding your phone system Handset optional BB-GTA150CSymbols used in these operating instructions Symbol MeaningExample Ringer ID Example V/ OffImportant safety instructions Medical InstallationBattery For best performance Base unit location/avoiding noiseEnvironment Routine careSecurity caution IP Reset Controls Base unitBB-GT1500/BB-GT1502 Handset LOCATOR*1BB-GT1540 Answer onLocator Intercom Auto Program Greeting CheckOFF Hold Intercom Controls HandsetRedial Pause TEL LAN Agree to the ATerms of Use Check for Internet access Install the batteryCharge the battery Connecting the AC adaptor BB-GT1502 For DSL service users kBattery charge Battery chargeBattery replacement Understanding the indicators on the base unit TEL indicator/IP indicatorStatus indicator Status MeaningAmber Base unit’s IP address may conflict with the IP OFF Displays Base unit display itemsHandset display items Displayed Meaning itemMenu Menu/feature Icon Handset menu iconsJoip PhonebookSetting the unit before use Dialing mode kNDisplay language N Voice guidance language NConfiguring the Internet connection settings IP/TEL line selectionDefault AddressSubnet MaskConfirming your Anumbers N OFFRedial Using the handset NMaking calls Hold button N Useful features during a callAnswering calls For Call Waiting service users Temporary tone dialing for rotary/pulse service usersMute button N Flash button NCall privacy N Using the other line, conference call NCall share N Redialing the last number dialed Using the base unit fAdjusting the speaker volume Flash button f Hold button fMute button f Hold Using the other line, conference call fCall share f Making internet calls using your cellular phone Turning this feature on or offHandset phonebook Adding items to the handset phonebookSet Ringer ID SelectFinding and calling a handset phonebook item Editing items in the handset phonebookRinger ID No LightErasing items in the handset phonebook Chain dialCopying handset phonebook items Erase all itemsBase unit speed dialer Adding phone numbers to the speed dialerCalling someone with the speed dialer ProgramUsing Call Display service Call Display features NRinger ID/Light-up ID N Missed calls NVisual Call Waiting service N For Call Waiting Deluxe service users kNEditing a caller’s phone number before calling back Caller listViewing the caller list and calling back N Erasing caller information N 321-5555Example TEL Erasing a selected item CIDProgrammable settings Programming by scrolling through the display menus NHandset MenuMain menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N Volume Colour1Colour2 Colour3 Multicolour Ringer toneTime adjustment*1 *3 IP settings*1Set line mode*1 *2 Caller IDautoAdjusting the handset ringer tone N Alarm N Changing the handset name NOff OnceSetting the flash time kN Adjusting the base unit ringer volume BB-GT1540 fCancel Updating the base unit software NSetting the base unit ringer tone BB-GT1540 f Answering system Memory capacityTurning the answering system on f Turning the answering system off Press Answer onListening to messages using the base unit Greeting messageListening to messages using the handset Operating the answering systemStop EraseRecording a voice memo f Settings menuVoice memo Voice guidance Using the answering system remotelyRemote operation Skipping the greeting message to leave a message Remote commandsTurning on the answering system remotely Answering system settings For Voice Mail service subscribersRemote code N Ring count NCall screening N Caller’s recording time NMessage alert N Using Voice Mail service Voice Mail VM tone detectionVoiceMailTEL and/or VoiceMailjoip indicates the messages received by aTurning VM tone detection on/off N Intercom features between handsets Intercom callsTransferring calls, conference calls Auto intercom/Room monitorIntercom features between the handset and base unit Answering an intercom call using auto intercomMonitoring audio in a room Making an intercom call HandsetMonitoring audio in a room using auto intercom Base unit Answering an intercom call HandsetTransferring calls, conference CallsTo complete the transfer To make a conference callUsing Aservice features Importing downloaded phonebook items to the handset NImporting downloaded ringtones to the handset N Import phonebookAtext messages N Size of message Maximum Number MessagesErasing a Atext message Select iOFF Erasing all Atext messagesJoip service menu N Select iOFF Turning the Atext message alert on/offTo attach the belt clip To remove the belt clip Belt clipWall mounting for charger Additional accessories Registering a handsetHeadset optional Wall mounting optionalBase unit BB-GT1540 IP Reset buttonDeregistering a handset Useful Information Error messages Display message Cause/solutionBusy Free calls! PlugError Unit Invalid settingFailed IncompleteNo items stored No link to base. MoveCloser to base, try AgainTroubleshooting General use Problem Cause/solutionProblem Cause/solution Status indicator Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Other units are in use and the system is busy Call Display Problem Cause/solution Aservice features Problem Cause/solution Industry Canada Notices and other information RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications Warranty Panasonic Product Limited WarrantyWarranty Service If YOU Ship the Product to a ServicentreCustomer services Call 1-888-654-JOIP 1-888-654-5647 using the landlineAcustomer support Panasonic customer supportAttach your purchase receipt here Index 107 PQQX15939YB CM0507SY2077 Copyright