Panasonic BB-GT1540C, BB-GT1500C, BB-GT1502C Status indicator Problem Cause/solution

Useful Information

STATUS indicator

Problem	Cause/solution
The STATUS indicator	L An IP address may not have been acquired or
continues flashing in amber.	the static IP address is not appropriate. Check
	the base unit’s IP address using the handset:
	{MENU} i{#}{5}{0}{1}
	– If necessary, change the base unit’s static
	IP address (page 29).
	– If an IP address was not acquired, check
	your network devices’ (router, modem, etc.)
	connections. If the connections are made
	properly but the problem persists, check
	your network devices’ (router, modem, etc.)
	settings.
	L Many installation issues can be resolved by
	resetting all the equipment. First, shut down
	your modem, router, base unit, and computer.
	Then turn the devices back on one at a time in
	this order: modem, router, base unit,
	computer.
	L If you cannot access Internet Web pages
	using your computer, check to see if your
	Internet service provider is having connection
	issues in your area.
	L For more troubleshooting help, visit
	www.joip.com or contact the Aservice
	provider.
The STATUS indicator flashes	L Unplug the base unit’s AC adaptor to reset the
in amber rapidly although the	unit, then reconnect the AC adaptor. If the
IP address was acquired.	STATUS indicator is still flashing in amber
	rapidly, there may be a problem with the base
	unit hardware. Contact Panasonic service
	personnel.
The STATUS indicator lights in	L The base unit’s IP address may conflict with
amber although the Ethernet	the IP addresses of other devices on your
cable is connected properly.	local network. Check the base unit’s static IP
	address using the handset: {MENU} i
	{#}{5}{0}{1}, then check the IP addresses
	of the other devices on your local network. If
	necessary, change the base unit’s static IP
	address (page 29).

84For product assistance, visit www.globarange.com

For Aassistance, visit www.joip.com