Panasonic BB-GT1502C, BB-GT1540C Making/answering calls, intercom Problem Cause/solution

Page 86

Useful Information

Making/answering calls, intercom

Problem	Cause/solution
w is displayed, but I cannot	L The handset and base unit could not
make a call.	communicate for some reason, such as
	interference from other electrical appliances.
	Perform the following:
	– Move the handset and base unit away from
	other electrical appliances.
	– Move closer to the base unit.
Static is heard, sound cuts in	L Move the handset and base unit away from
and out. Interference from	other electrical appliances.
other electrical units.	L Move closer to the base unit.
	L Turn on the clarity booster feature (page 33).
	L kIf your unit is connected to a telephone
	line with DSL service, we recommend
	connecting a noise filter between the base
	unit and the telephone line jack. Contact your
	DSL provider for details.
The handset does not ring.	L The ringer volume is turned off. Adjust it (page
	52).
The base unit does not ring.*1	L The ringer volume is turned off. Adjust it (page
	56).
I cannot make a call.	L kThe dialing mode may be set
	incorrectly. Change the setting (page 27).
	L lCheck if the STATUS indicator is lit in
	green. If it is not lit in green, see “STATUS
	indicator” (page 84).
	L lYou cannot make a call while the base
	unit is downloading the software update. Wait
	until the STATUS indicator stops flashing and
	changes to steady green.
	L You may have selected the wrong line by
	pressing {TEL} or {IP}. Select the appropriate
	line to call the phone number.
	L The base unit or another handset is in use. Try
	again later.
lI cannot make a call	L The IP line or the answering system is in use.
using a cellular phone.*1	Try again later.
	L The remote code of the answering system is
	the default setting. You need to set your own
	remote code for security (page 64).
I cannot have a conversation	L Make sure that an optional headset is
using the headset.	connected properly (page 76).

86For product assistance, visit www.globarange.com

For Aassistance, visit www.joip.com

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Contents Global VoIP Telephone Operating InstructionsBB-GT1502C BB-GT1540C Intercom Features Call Display ServiceVoice Mail Service ServiceNotable feature differences between models Product informationHow the Globarange phone works Public Switched Telephone Network Landline Pstn lineWhat is A/Anumber? PstnTrademarks Description Feature highlightsSystem requirements Accessory item Quantity BB-GT1500 BB-GT1502 BB-GT1540 Accessory informationIncluded accessories Expanding your phone system Additional/replacement accessoriesAccessory item Order number Handset optional BB-GTA150CExample Ringer ID Symbols used in these operating instructionsSymbol Meaning Example V/ OffImportant safety instructions Medical InstallationBattery Environment For best performanceBase unit location/avoiding noise Routine careSecurity caution BB-GT1500/BB-GT1502 IP ResetControls Base unit Handset LOCATOR*1Locator Intercom BB-GT1540Answer on Auto Program Greeting CheckOFF Hold Intercom Controls HandsetRedial Pause TEL LAN Agree to the ATerms of Use Check for Internet access Install the batteryCharge the battery Connecting the AC adaptor BB-GT1502 For DSL service users kBattery charge Battery chargeBattery replacement Status indicator Understanding the indicators on the base unitTEL indicator/IP indicator Status MeaningAmber Base unit’s IP address may conflict with the IP OFF Handset display items DisplaysBase unit display items Displayed Meaning itemJoip Menu Menu/feature IconHandset menu icons PhonebookDisplay language N Setting the unit before useDialing mode kN Voice guidance language NConfiguring the Internet connection settings IP/TEL line selectionSubnet DefaultAddress MaskConfirming your Anumbers N OFFRedial Using the handset NMaking calls Hold button N Useful features during a callAnswering calls Mute button N For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Flash button NCall privacy N Using the other line, conference call NCall share N Redialing the last number dialed Using the base unit fAdjusting the speaker volume Flash button f Hold button fMute button f Hold Using the other line, conference call fCall share f Making internet calls using your cellular phone Turning this feature on or offSet Ringer ID Handset phonebookAdding items to the handset phonebook SelectRinger ID Finding and calling a handset phonebook itemEditing items in the handset phonebook No LightCopying handset phonebook items Erasing items in the handset phonebookChain dial Erase all itemsCalling someone with the speed dialer Base unit speed dialerAdding phone numbers to the speed dialer ProgramRinger ID/Light-up ID N Using Call Display serviceCall Display features N Missed calls NVisual Call Waiting service N For Call Waiting Deluxe service users kNEditing a caller’s phone number before calling back Caller listViewing the caller list and calling back N Example TEL Erasing caller information N321-5555 Erasing a selected item CIDHandset Programmable settingsProgramming by scrolling through the display menus N MenuMain menu Sub-menu BB-GT1540 Main menu Sub-menu Voice prompt*1 Customer Web site Support Software version*1 Programming using the direct commands N Colour2 VolumeColour1 Colour3 Multicolour Ringer toneSet line mode*1 *2 Time adjustment*1 *3IP settings*1 Caller IDautoAdjusting the handset ringer tone N Off Alarm NChanging the handset name N OnceCancel Setting the flash time kNAdjusting the base unit ringer volume BB-GT1540 f Updating the base unit software NSetting the base unit ringer tone BB-GT1540 f Turning the answering system on f Answering systemMemory capacity Turning the answering system off Press Answer onListening to messages using the base unit Greeting messageStop Listening to messages using the handsetOperating the answering system EraseRecording a voice memo f Settings menuVoice memo Voice guidance Using the answering system remotelyRemote operation Skipping the greeting message to leave a message Remote commandsTurning on the answering system remotely Remote code N Answering system settingsFor Voice Mail service subscribers Ring count NCall screening N Caller’s recording time NMessage alert N VoiceMailTEL and/or Using Voice Mail serviceVoice Mail VM tone detection VoiceMailjoip indicates the messages received by aTurning VM tone detection on/off N Transferring calls, conference calls Intercom features between handsetsIntercom calls Auto intercom/Room monitorMonitoring audio in a room Intercom features between the handset and base unitAnswering an intercom call using auto intercom Making an intercom call HandsetMonitoring audio in a room using auto intercom Base unit Answering an intercom call HandsetTo complete the transfer Transferring calls, conferenceCalls To make a conference callImporting downloaded ringtones to the handset N Using Aservice featuresImporting downloaded phonebook items to the handset N Import phonebookErasing a Atext message Atext messages NSize of message Maximum Number Messages Select iOFF Erasing all Atext messagesJoip service menu N Select iOFF Turning the Atext message alert on/offTo attach the belt clip To remove the belt clip Belt clipWall mounting for charger Headset optional Additional accessoriesRegistering a handset Wall mounting optionalBase unit BB-GT1540 IP Reset buttonDeregistering a handset Useful Information Busy Error messagesDisplay message Cause/solution Free calls! PlugFailed ErrorUnit Invalid setting IncompleteCloser to base, try No items storedNo link to base. Move AgainTroubleshooting General use Problem Cause/solutionProblem Cause/solution Status indicator Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Other units are in use and the system is busy Call Display Problem Cause/solution Aservice features Problem Cause/solution Industry Canada Notices and other information RF Exposure Warning Open Source Software Useful Information Useful Information Useful Information License Issues Purpose are DISCLAIMED. in no Event Shall the OpenSSL Useful Information Useful Information Useful Information 101 Specifications Warranty Service WarrantyPanasonic Product Limited Warranty If YOU Ship the Product to a ServicentreAcustomer support Customer servicesCall 1-888-654-JOIP 1-888-654-5647 using the landline Panasonic customer supportAttach your purchase receipt here Index 107 PQQX15939YB CM0507SY2077 Copyright