Cisco Systems ATA 188, ATA 186 manual Upgrading the Cisco ATA Signaling Image, A P T E R

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C H A P T E R 7

Upgrading the Cisco ATA Signaling Image

This section describes two methods for upgrading the Cisco ATA software for the SCCP protocol:

Upgrading the Signaling Image Via Cisco CallManager, page 7-2—This is the Cisco-recommended method for the SCCP protocol. This method is the most efficient method and requires no configuration-file changes.

Upgrading the Signaling Image Manually, page 7-4—This method can be used if you want to manually upgrade the image of one Cisco ATA. However, this method is not recommended in the Cisco CallManager environment because of configuration changes that are required before and after performing the upgrade.

This section also describes procedures for verifying a successful image upgrade:

Confirming a Successful Signaling Image Upgrade, page 7-6—Procedures for using your Web browser or the voice configuration menu are included.

Note If the Cisco ATA is loaded with a SCCP image version earlier than ata186-v2-15-ms-020911b and has registered to a Cisco CallManager, upgrading the SCCP image to ata186-v2-15-ms-02911b or later may cause the Cisco CallManager to show a "Not Registered" status. This status may appear even if the Cisco ATA has successfully completed the registration process. In this scenario, you must restart the Cisco CallManager to update the to the proper Cisco ATA registration status. (For more information, see the “Restarting the Cisco CallManager” section on page 8-4.)

Caution Do not unplug the Cisco ATA while the function button is blinking. Doing so can cause permanent damage to the device. The function button blinks during an upgrade.

Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

 

OL-3141-01

7-1

 

 

 

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Contents Text Part Number OL-3141-01 Corporate HeadquartersCopyright 2003, Cisco Systems, Inc All rights reserved Iii N T E N T SWhat You Need DNS1IP DNS2IP Recommended Values Vii SyntaxViii Cisco ATA Style Conference Calling Procedure A-7Overview PrefaceAudience OrganizationConventions Preface Conventions Related Documentation Cisco IOS Telephony Service documentationObtaining Documentation Cisco.comDocumentation CD-ROM International Cisco web sites can be accessed from this URLOrdering Documentation Documentation FeedbackTechnical Assistance Center Obtaining Technical AssistanceCisco TAC Website XivCisco TAC Escalation Center Obtaining Additional Publications and InformationXvi A P T E R Cisco Analog Telephone Adaptor Overview4illustrates the architecture of an Sccp network Overview of the Skinny Client Control ProtocolLink LED Hardware OverviewFunction Button Sccp Version Software FeaturesVoice Codecs Supported Basic Services Additional Supported Signaling ProtocolsOther Supported Protocols Pre-call and Mid-call Services Fax ServicesPre-call Services Pre-call Services, Mid-call Services,Style and Related Services Procedure Reference Mid-call ServicesCisco ATA style services Cisco ATA Style, page A-6 Bellcore Style, page A-4Action Reference Installation and Configuration OverviewOL-3141-01 Installing the Cisco ATA Network Requirements Safety RecommendationsWhat the Cisco ATA Package Includes 5V power adaptor Power cord Installation ProcedureWhat You Need Cisco ATA 186 Rear Panel Connections ProcedureInstalling the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for Sccp Default Boot Load Behavior Page Feature VLANSettingParameter and Bits Reference BitsHexadecimal format, this value is 0x01cc002b Action Reference Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Non-TFTP Server Environment Configuring the Cisco ATA Using a Tftp ServerAction Configurable Features and Related Parameters Setting Up the Tftp Server with Cisco ATA SoftwareConfigurable Features Related Parameters Parameters Not Used for Sccp Creating a Cisco ATA Default Configuration FileSyntax Syntax of the cfgfmt program followsYou could change the values as follows Creating a Configuration File for a Specific Cisco ATASave your changes Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c Using atapname.exe Tool to Obtain MAC AddressCommand Example Using the EncryptKey Parameter and cfgfmt ToolCommand Output Syntax examplesUsing a Dhcp Server, Using a Dhcp ServerWithout Using a Dhcp Server, Procedure Other Dhcp Options You Can Set Without Using a Dhcp ServerUsing the Voice Configuration Menu Voice Configuration MenuVoice Menu Number Features Entering Alphanumeric Values Resetting the Cisco ATA to Factory Default ValuesKey Alphanumeric Characters Cisco ATA Web Configuration DNS1IP Resetting the Cisco ATA Using Cisco CallManager Confirmation box appears. Click OK Upgrading the Sccp Signaling ImageAdding the Cisco ATA to the Cisco CallManager Adding Cisco ATAs Manually Default value of NoneTime Click OKUsing the Cisco Bulk Administration Tool BAT Using Auto-Registration Parameters and Defaults CA0UID0 CA1UID0 Configuration Text File TemplateUser Interface UI Parameter UIPasswordSettings Parameters for Configuration Method and EncryptionRange Default Voice Configuration Menu Access Code UseTFTPMaximum 31 characters EncryptKey905 UseTFTP, Domain,320 Network ParametersUseTFTP, TftpURL, DHCP, StaticIp, StaticRoute, StaticNetMask,StaticIp Voice Configuration Menu Access Code Related ParametersStaticRoute DHCP, StaticRoute, StaticNetMask,StaticNetMask Account Information ParametersEPID0orSID0 and EPID1orSID1 Value TypesCA0orCM0 and CA1orCM1 Voice Configuration Menu Access CodesExamples Operating Parameters Sccp Mode ParameterUseMGCP Other ParametersInteger LBRCodecAudioMode PrfCodecConnectMode, page 5-13bit AudioMode, page 5-12bits 1 LBRCodec, ConnectMode,Bit Number Definition ConnectMode0x90000400 311CallerIdMethod To Use Pre-call and Mid-call Services316 0x00019e60916 DHCP,917 DomainOpFlags NumTxFramesTftpURL, CA0orCM0 and CA1orCM1, TftpURL, DHCP, VLANSetting, VLANSettingSee the VLANSetting section on SigTimer Optional Feature ParametersCallWaitTone, RingCadence Default Recommended ValuesList of Call-Progress Tone Parameters Call-Progress Tone ParametersTone Parameter Syntax Each tone is specified by nine integers, as followsRecommended Values How to Calculate Scaling FactorsUse the following formula to calculate the scaling factor a Specific Call-Progress Tone Parameter Information Default values for the nine-integer arrayDialTone 920BusyTone Cisco ATA plays the busy tone when the callee is busyReorderTone 921CallWaitTone RingbackTone923 924ConfirmTone NPrintf925 Extended IP addressUDPTOS, VLANSetting, Range DefaultTraceFlags MediaPortPage Using Fax Pass-through Mode Configuring and Debugging Fax ServicesThis setting translates to the following bitmap Configuring the Cisco ATA for Fax Pass-through modeAudioMode AudioMode, ConnectMode,Recommended Setting Configuring Cisco IOS Gateways to Enable Fax Pass-throughThis setting translates to the bitmap Enable Fax Pass-through Mode, Disable Fax Relay Feature,System Level commands Enable Fax Pass-through ModeRun the following command Dial-Peer Level Commands Disable Fax Relay FeaturePerform the command Configuring the Cisco ATA for Fax Mode Using FAX ModeConfiguring the Cisco IOS Gateway for Fax Mode Debugging the Cisco ATA 186/188 Fax ServicesCommon Problems When Using IOS Gateways Run the commandPrserv Overview Using prserv for Diagnosing Fax ProblemsPrserv Overview, Analyzing prserv Output for Fax Sessions, Log event Description Analyzing prserv Output for Fax SessionsDecoding timestamp was set to timestamp2 That the first RTP packet that the Cisco ATA received was100 Debugging FAX Pass-through ModeTerminating-Gateway Example Originating-Gateway Example Debugging FAX ModePossible Reasons for Failure How to Use Using rtpcatch for Diagnosing Fax ProblemsRtpcatch Overview Major functionsOptions Example of rtpcatchOutput CED tone Detected Explanation1032.116=2.213 Analyzing rtpcatch Output for Fax Sessions Fax relay mode Cisco fax relay modeAnalysis Both sides use G.711 for the entire fax sessionPossible Causes for Failure Using rtpcatch to Analyze Common Causes of FailurePossible Cause for Failure Cisco fax relay option is not disabled on the gatewayRtpcatch Limitations Example 6-10 Fax Pass-through Mode FailurePage Upgrading the Cisco ATA Signaling Image Procedure for Upgrading all Cisco ATAs at Once Upgrading the Signaling Image Via Cisco CallManagerUpgradecode Syntax ProcedureforUpgradingOneCiscoATAUpgradecode Definitions Running the ExecutablePreliminary Steps Upgrading the Signaling Image ManuallyRunning the Executable File Preliminary Steps, Running the Executable File,Upgrade Procedure Upgrade RequirementsSyntax DefinitionsUsing a Web Browser Confirming a Successful Signaling Image UpgradeUsing the telephone keypad, enter the following Using a Web Browser, Using the Voice Configuration Menu,Using the Voice Configuration Menu OL-3141-01 General Troubleshooting Tips TroubleshootingSymptoms and Actions Installation and Upgrade Issues Restarting the Cisco CallManager Debugging You should also have access to a sniffer or LAN analyzerRing Load per RJ-11 FXS Port Maximum Distance Frequently Asked QuestionsProcedure Contacting TAC Procedures for Using Pre-call Services How to Use Pre-call and Mid-call ServicesAccess Voicemail Activate Call-Forward-All Cancel Call-Forward-AllRedial Speed DialCall Pickup To use this feature, follow these stepsGroup Call Pickup MeetMe ConferenceBellcore Style Call Transfer Procedure Procedures for Using Mid-call ServicesBellcore Style Conference Call Procedure Bellcore StyleCisco VG248 Call Transfer Procedure Cisco VG248 Style Three-way Calling ProcedureCisco VG248 Style Cisco ATA Style Call Hold/Resume Procedure Cisco VG248 Conference Call ProcedureCisco ATA Style Call Transfer Procedure Cisco ATA StyleCisco ATA Style Conference Calling Procedure OL-3141-01 Table B-1lists codes to return basic Cisco ATA information Voice Menu CodesVoice Menu Option Code Description DNS 2 IP 916 IP address of the primary DNS serverTable B-3 Cisco ATA Voice Menu Codes-Software Upgrade OL-3141-01 Physical Specifications Cisco ATA SpecificationsSpecification Environmental Specifications Electrical Specifications for Cisco ATAImmunity Specifications Description SpecificationSoftware Specifications Ringing CharacteristicsPhysical Interfaces Tip/ring interfaces for each RJ-11 FXS port SlicAppendix C Cisco ATA Specifications Software Specifications Sccp OL-3141-01 Supported Sccp Message Set Sccp Call FlowsThis section describes basic call flows for the Cisco ATA Appendix D Sccp Call Flows Supported Sccp Message Set Cisco ATA-to-Cisco CallManager Call Flow Scenarios for Successful CallsATA Step Action DescriptionStep Station Call Info Description Cisco ATA-to-Cisco CallManager-to-Cisco ATAStep Station Call Info Description Step Station Call Info Description OL-3141-01 Syntax of upgradecode Parameter Performing a Cross-Protocol UpgradeProcess Upgradecode parameter value could be GL-1 GL-2 GL-3 GL-4 Messages can be part of Sgcp and Mgcp messages Signaling connection control partGL-5 GL-6 Traffic Business-class services for Internet telephonyAllow you to define your own customized markup language GL-7GL-8 IN-1 EncryptKey CallerIdMethod ConnectMode DhcpEnabling use IN-2IN-3 IN-4 RTP frames RTP media port configurationIN-5 Safety recommendations Scaling factor calculationIN-6 IP encapsulation
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ATA 188, ATA 186 specifications

The Cisco Systems ATA 186, or Analog Telephone Adapter, revolutionized the way traditional telephony interacted with Voice over Internet Protocol (VoIP) systems. Designed primarily for home and small office use, the ATA 186 allows users to connect standard analog phones and fax machines to a network, enabling them to take advantage of the benefits of VoIP technology.

One of the defining features of the ATA 186 is its dual port architecture. It includes two FXS ports, allowing users to connect up to two analog telephones. This functionality means that multiple devices can leverage VoIP services simultaneously without the need for separate adapters for each phone. The flexibility of the ATA 186 helps streamline the user experience, facilitating voice communication over an IP network while ensuring users can still use their existing phone equipment.

The ATA 186 employs various technologies to maintain high-quality voice calls. It supports standard voice codecs such as G.711 and G.729, which ensure efficient bandwidth usage while preserving call clarity. The adaptive jitter buffer technology further enhances call quality, compensating for network variations and minimizing latency, which is crucial for clear and uninterrupted conversations.

Additionally, the ATA 186 provides users with advanced calling features that were traditionally available only on PBX systems. These features include caller ID, call waiting, and voicemail functionality, integrating seamlessly with typical telephony services. The device also supports T.38 fax relay, allowing users to send and receive faxes over the internet, thus addressing the needs of environments where fax communication remains essential.

The security of VoIP conversations is also a priority for the ATA 186. It employs encryption protocols such as Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that voice data is securely transmitted across the network. This focus on security helps protect sensitive information transmitted during calls.

Installation and configuration of the ATA 186 is streamlined, with an intuitive web-based interface that simplifies the setup process. This accessibility makes it suitable for users with varying levels of technical expertise, as frequently required adjustments, such as network configurations and firmware updates, can be easily managed.

In conclusion, the Cisco Systems ATA 186 stands out as a versatile and robust solution for users looking to integrate analog phones into a VoIP environment. With its dual port capabilities, high-quality voice codecs, advanced call features, and security measures, it offers a compelling choice for both residential and commercial users seeking seamless telephony integration. As technology evolves, devices like the ATA 186 remain cornerstones in bridging traditional telephony with modern communication systems.