Cisco Systems ATA 188, ATA 186 manual Using the Voice Configuration Menu

Page 115

Chapter 7 Upgrading the Cisco ATA Signaling Image

Confirming a Successful Signaling Image Upgrade

Using the Voice Configuration Menu

To use the voice configuration menu to verify a successful image upgrade, perform the following steps:

Procedure

Step 1 Pick up the telephone handset attached to the Phone1 port of the Cisco ATA.

Step 2 Press the function button on the Cisco ATA.

Step 3 Press 123# on the telephone keypad to play out the image version number.

Press 123123# on the telephone keypad to play out the image build date.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

 

OL-3141-01

7-7

 

 

 

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Contents Text Part Number OL-3141-01 Corporate HeadquartersCopyright 2003, Cisco Systems, Inc All rights reserved Iii N T E N T SWhat You Need DNS1IP DNS2IP Recommended Values Vii SyntaxViii Cisco ATA Style Conference Calling Procedure A-7Organization PrefaceOverview AudienceConventions Preface Conventions Cisco.com Cisco IOS Telephony Service documentationRelated Documentation Obtaining DocumentationDocumentation Feedback International Cisco web sites can be accessed from this URLDocumentation CD-ROM Ordering DocumentationXiv Obtaining Technical AssistanceTechnical Assistance Center Cisco TAC WebsiteCisco TAC Escalation Center Obtaining Additional Publications and InformationXvi A P T E R Cisco Analog Telephone Adaptor Overview4illustrates the architecture of an Sccp network Overview of the Skinny Client Control ProtocolLink LED Hardware OverviewFunction Button Sccp Version Software FeaturesVoice Codecs Supported Basic Services Additional Supported Signaling ProtocolsOther Supported Protocols Pre-call Services, Mid-call Services, Fax ServicesPre-call and Mid-call Services Pre-call ServicesBellcore Style, page A-4 Mid-call ServicesStyle and Related Services Procedure Reference Cisco ATA style services Cisco ATA Style, page A-6Action Reference Installation and Configuration OverviewOL-3141-01 Installing the Cisco ATA Network Requirements Safety RecommendationsWhat the Cisco ATA Package Includes 5V power adaptor Power cord Installation ProcedureWhat You Need Cisco ATA 186 Rear Panel Connections ProcedureInstalling the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for Sccp Default Boot Load Behavior Page Bits VLANSettingFeature Parameter and Bits ReferenceHexadecimal format, this value is 0x01cc002b Action Reference Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Non-TFTP Server Environment Configuring the Cisco ATA Using a Tftp ServerAction Configurable Features and Related Parameters Setting Up the Tftp Server with Cisco ATA SoftwareConfigurable Features Related Parameters Parameters Not Used for Sccp Creating a Cisco ATA Default Configuration FileSyntax Syntax of the cfgfmt program followsYou could change the values as follows Creating a Configuration File for a Specific Cisco ATASave your changes Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c Using atapname.exe Tool to Obtain MAC AddressSyntax examples Using the EncryptKey Parameter and cfgfmt ToolCommand Example Command OutputUsing a Dhcp Server, Using a Dhcp ServerWithout Using a Dhcp Server, Procedure Other Dhcp Options You Can Set Without Using a Dhcp ServerUsing the Voice Configuration Menu Voice Configuration MenuVoice Menu Number Features Entering Alphanumeric Values Resetting the Cisco ATA to Factory Default ValuesKey Alphanumeric Characters Cisco ATA Web Configuration DNS1IP Resetting the Cisco ATA Using Cisco CallManager Confirmation box appears. Click OK Upgrading the Sccp Signaling ImageAdding the Cisco ATA to the Cisco CallManager Click OK Default value of NoneAdding Cisco ATAs Manually TimeUsing the Cisco Bulk Administration Tool BAT Using Auto-Registration Parameters and Defaults CA0UID0 CA1UID0 Configuration Text File TemplateUser Interface UI Parameter UIPasswordUseTFTP Parameters for Configuration Method and EncryptionSettings Range Default Voice Configuration Menu Access CodeUseTFTP, Domain, EncryptKeyMaximum 31 characters 905DHCP, StaticIp, StaticRoute, StaticNetMask, Network Parameters320 UseTFTP, TftpURL,DHCP, StaticRoute, StaticNetMask, Voice Configuration Menu Access Code Related ParametersStaticIp StaticRouteValue Types Account Information ParametersStaticNetMask EPID0orSID0 and EPID1orSID1CA0orCM0 and CA1orCM1 Voice Configuration Menu Access CodesExamples Other Parameters Sccp Mode ParameterOperating Parameters UseMGCPInteger LBRCodecLBRCodec, ConnectMode, PrfCodecAudioMode ConnectMode, page 5-13bit AudioMode, page 5-12bits 1311 ConnectModeBit Number Definition 0x90000400CallerIdMethod To Use Pre-call and Mid-call ServicesDHCP, 0x00019e60316 916917 DomainOpFlags NumTxFramesTftpURL, CA0orCM0 and CA1orCM1, TftpURL, DHCP, VLANSetting, VLANSettingSee the VLANSetting section on SigTimer Optional Feature ParametersCallWaitTone, RingCadence Default Recommended ValuesEach tone is specified by nine integers, as follows Call-Progress Tone ParametersList of Call-Progress Tone Parameters Tone Parameter SyntaxRecommended Values How to Calculate Scaling FactorsUse the following formula to calculate the scaling factor a 920 Default values for the nine-integer arraySpecific Call-Progress Tone Parameter Information DialTone921 Cisco ATA plays the busy tone when the callee is busyBusyTone ReorderTone924 RingbackToneCallWaitTone 923Extended IP address NPrintfConfirmTone 925MediaPort Range DefaultUDPTOS, VLANSetting, TraceFlagsPage Using Fax Pass-through Mode Configuring and Debugging Fax ServicesAudioMode, ConnectMode, Configuring the Cisco ATA for Fax Pass-through modeThis setting translates to the following bitmap AudioModeEnable Fax Pass-through Mode, Disable Fax Relay Feature, Configuring Cisco IOS Gateways to Enable Fax Pass-throughRecommended Setting This setting translates to the bitmapSystem Level commands Enable Fax Pass-through ModeRun the following command Dial-Peer Level Commands Disable Fax Relay FeaturePerform the command Configuring the Cisco ATA for Fax Mode Using FAX ModeRun the command Debugging the Cisco ATA 186/188 Fax ServicesConfiguring the Cisco IOS Gateway for Fax Mode Common Problems When Using IOS GatewaysPrserv Overview Using prserv for Diagnosing Fax ProblemsPrserv Overview, Analyzing prserv Output for Fax Sessions, That the first RTP packet that the Cisco ATA received was Analyzing prserv Output for Fax SessionsLog event Description Decoding timestamp was set to timestamp2100 Debugging FAX Pass-through ModeTerminating-Gateway Example Originating-Gateway Example Debugging FAX ModePossible Reasons for Failure Major functions Using rtpcatch for Diagnosing Fax ProblemsHow to Use Rtpcatch OverviewOptions Example of rtpcatchOutput CED tone Detected Explanation1032.116=2.213 Both sides use G.711 for the entire fax session Fax relay mode Cisco fax relay modeAnalyzing rtpcatch Output for Fax Sessions AnalysisPossible Causes for Failure Using rtpcatch to Analyze Common Causes of FailurePossible Cause for Failure Cisco fax relay option is not disabled on the gatewayRtpcatch Limitations Example 6-10 Fax Pass-through Mode FailurePage Upgrading the Cisco ATA Signaling Image Procedure for Upgrading all Cisco ATAs at Once Upgrading the Signaling Image Via Cisco CallManagerRunning the Executable ProcedureforUpgradingOneCiscoATAUpgradecode Syntax Upgradecode Definitions Preliminary Steps, Running the Executable File, Upgrading the Signaling Image Manually Preliminary Steps Running the Executable FileDefinitions Upgrade RequirementsUpgrade Procedure SyntaxUsing a Web Browser, Using the Voice Configuration Menu, Confirming a Successful Signaling Image UpgradeUsing a Web Browser Using the telephone keypad, enter the followingUsing the Voice Configuration Menu OL-3141-01 General Troubleshooting Tips TroubleshootingSymptoms and Actions Installation and Upgrade Issues Restarting the Cisco CallManager Debugging You should also have access to a sniffer or LAN analyzerRing Load per RJ-11 FXS Port Maximum Distance Frequently Asked QuestionsProcedure Contacting TAC Procedures for Using Pre-call Services How to Use Pre-call and Mid-call ServicesAccess Voicemail Speed Dial Cancel Call-Forward-AllActivate Call-Forward-All RedialMeetMe Conference To use this feature, follow these stepsCall Pickup Group Call PickupBellcore Style Procedures for Using Mid-call ServicesBellcore Style Call Transfer Procedure Bellcore Style Conference Call ProcedureCisco VG248 Call Transfer Procedure Cisco VG248 Style Three-way Calling ProcedureCisco VG248 Style Cisco ATA Style Cisco VG248 Conference Call ProcedureCisco ATA Style Call Hold/Resume Procedure Cisco ATA Style Call Transfer ProcedureCisco ATA Style Conference Calling Procedure OL-3141-01 Table B-1lists codes to return basic Cisco ATA information Voice Menu CodesVoice Menu Option Code Description DNS 2 IP 916 IP address of the primary DNS serverTable B-3 Cisco ATA Voice Menu Codes-Software Upgrade OL-3141-01 Physical Specifications Cisco ATA SpecificationsSpecification Description Specification Electrical Specifications for Cisco ATAEnvironmental Specifications Immunity SpecificationsTip/ring interfaces for each RJ-11 FXS port Slic Ringing CharacteristicsSoftware Specifications Physical InterfacesAppendix C Cisco ATA Specifications Software Specifications Sccp OL-3141-01 Supported Sccp Message Set Sccp Call FlowsThis section describes basic call flows for the Cisco ATA Appendix D Sccp Call Flows Supported Sccp Message Set Cisco ATA-to-Cisco CallManager Call Flow Scenarios for Successful CallsATA Step Action DescriptionStep Station Call Info Description Cisco ATA-to-Cisco CallManager-to-Cisco ATAStep Station Call Info Description Step Station Call Info Description OL-3141-01 Syntax of upgradecode Parameter Performing a Cross-Protocol UpgradeProcess Upgradecode parameter value could be GL-1 GL-2 GL-3 GL-4 Messages can be part of Sgcp and Mgcp messages Signaling connection control partGL-5 GL-6 GL-7 Business-class services for Internet telephonyTraffic Allow you to define your own customized markup languageGL-8 IN-1 IN-2 CallerIdMethod ConnectMode DhcpEncryptKey Enabling useIN-3 IN-4 RTP frames RTP media port configurationIN-5 Safety recommendations Scaling factor calculationIN-6 IP encapsulation
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