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Chapter 6 Configuring and Debugging Fax Services
Using Fax Pass-through Mode
ConnectMode
Description
The ConnectMode parameter is a 32-bit value. The parameter settings apply to both lines of the Cisco ATA. Configure ConnectMode after configuring AudioMode for fax pass-through mode. Cisco recommends you use the following ConnectMode setting to interoperate with a Cisco IOS gateway.
Recommended Setting
0x90000400
Translation
This setting translates to the bitmap:
1001 0000 0000 0000 0000 0100 0000 0000
Bit 2 and bits 7 through 15 are the only relevant bits for fax pass-through mode. These bits from the example are isolated below:
xxxx xxxx xxxx xxxx 0000 0100 0xxx x0xx
•Bit 2 = 0—Uses RTP payload number 126/127 for fax upspeed to G.711µ−law/G.711A-law. Set this value to 1 if you want to use RTP payload number 0/8 for fax upspeed.
•Bit 7 = 0—Disables fax pass-through redundancy. Set this bit to 1 to enable redundancy. With redundancy enabled, the Cisco ATA sends each packet twice. Because of bandwidth and transmission time costs, use this option only if network quality is poor and all other gateways used in the network support this feature.
•Bits {12, 11, 10, 9, 8} = {0, 0, 1, 0, 0}—Sets the offset to NSE payload-type number 96 to 4. Setting the offset to 4 results in the Cisco ATA sending an NSE payload-type value of 100 by default. Valid offset values range from 2 to 23 (NSE payload type value of 98 to 119). Set this value to match the value for your Cisco gateways.
Most Cisco MGCP-based gateways, such as Cisco 6608, use NSE payload type 101 by default. Most Cisco H.323/SIP-based gateways use NSE payload type 100 by default.
•Bit 13 = 0—Uses G.711µ−law for fax pass-through upspeed. Set this bit to 1 to use G.711A for fax pass-through upspeed.
•Bit 14 = Bit 15 = 0—Enables fax pass-through mode using the Cisco proprietary method (recommended). Set both of these bits to 1 to disable fax pass-through mode.
Configuring Cisco IOS Gateways to Enable Fax Pass-through
To configure your IOS gateways to network with Cisco ATA, do the following:
Procedure
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
Contents
Text Part Number OL-3141-01
Corporate Headquarters
Copyright 2003, Cisco Systems, Inc All rights reserved
Iii
N T E N T S
What You Need
DNS1IP DNS2IP
Recommended Values
Vii
Syntax
Viii
Cisco ATA Style Conference Calling Procedure A-7
Organization
Preface
Overview
Audience
Conventions
Preface Conventions
Cisco.com
Cisco IOS Telephony Service documentation
Related Documentation
Obtaining Documentation
Documentation Feedback
International Cisco web sites can be accessed from this URL
Documentation CD-ROM
Ordering Documentation
Xiv
Obtaining Technical Assistance
Technical Assistance Center
Cisco TAC Website
Cisco TAC Escalation Center
Obtaining Additional Publications and Information
Xvi
A P T E R
Cisco Analog Telephone Adaptor Overview
4illustrates the architecture of an Sccp network
Overview of the Skinny Client Control Protocol
Link LED
Hardware Overview
Function Button
Sccp Version
Software Features
Voice Codecs Supported
Basic Services
Additional Supported Signaling Protocols
Other Supported Protocols
Pre-call Services, Mid-call Services,
Fax Services
Pre-call and Mid-call Services
Pre-call Services
Bellcore Style, page A-4
Mid-call Services
Style and Related Services Procedure Reference
Cisco ATA style services Cisco ATA Style, page A-6
Action Reference
Installation and Configuration Overview
OL-3141-01
Installing the Cisco ATA
Network Requirements
Safety Recommendations
What the Cisco ATA Package Includes
5V power adaptor Power cord
Installation Procedure
What You Need
Cisco ATA 186 Rear Panel Connections
Procedure
Installing the Cisco ATA Installation Procedure
Power-Down Procedure
Configuring the Cisco ATA for Sccp
Default Boot Load Behavior
Page
Bits
VLANSetting
Feature
Parameter and Bits Reference
Hexadecimal format, this value is 0x01cc002b
Action Reference
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Non-TFTP Server Environment
Configuring the Cisco ATA Using a Tftp Server
Action
Configurable Features and Related Parameters
Setting Up the Tftp Server with Cisco ATA Software
Configurable Features Related Parameters
Parameters Not Used for Sccp
Creating a Cisco ATA Default Configuration File
Syntax
Syntax of the cfgfmt program follows
You could change the values as follows
Creating a Configuration File for a Specific Cisco ATA
Save your changes
Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c
Using atapname.exe Tool to Obtain MAC Address
Syntax examples
Using the EncryptKey Parameter and cfgfmt Tool
Command Example
Command Output
Using a Dhcp Server,
Using a Dhcp Server
Without Using a Dhcp Server,
Procedure
Other Dhcp Options You Can Set
Without Using a Dhcp Server
Using the Voice Configuration Menu
Voice Configuration Menu
Voice Menu Number Features
Entering Alphanumeric Values
Resetting the Cisco ATA to Factory Default Values
Key Alphanumeric Characters
Cisco ATA Web Configuration
DNS1IP
Resetting the Cisco ATA Using Cisco CallManager
Confirmation box appears. Click OK
Upgrading the Sccp Signaling Image
Adding the Cisco ATA to the Cisco CallManager
Click OK
Default value of None
Adding Cisco ATAs Manually
Time
Using the Cisco Bulk Administration Tool BAT
Using Auto-Registration
Parameters and Defaults
CA0UID0 CA1UID0
Configuration Text File Template
User Interface UI Parameter
UIPassword
UseTFTP
Parameters for Configuration Method and Encryption
Settings
Range Default Voice Configuration Menu Access Code
UseTFTP, Domain,
EncryptKey
Maximum 31 characters
905
DHCP, StaticIp, StaticRoute, StaticNetMask,
Network Parameters
320
UseTFTP, TftpURL,
DHCP, StaticRoute, StaticNetMask,
Voice Configuration Menu Access Code Related Parameters
StaticIp
StaticRoute
Value Types
Account Information Parameters
StaticNetMask
EPID0orSID0 and EPID1orSID1
CA0orCM0 and CA1orCM1
Voice Configuration Menu Access Codes
Examples
Other Parameters
Sccp Mode Parameter
Operating Parameters
UseMGCP
Integer
LBRCodec
LBRCodec, ConnectMode,
PrfCodec
AudioMode
ConnectMode, page 5-13bit AudioMode, page 5-12bits 1
311
ConnectMode
Bit Number Definition
0x90000400
CallerIdMethod
To Use Pre-call and Mid-call Services
DHCP,
0x00019e60
316
916
917
Domain
OpFlags
NumTxFrames
TftpURL, CA0orCM0 and CA1orCM1,
TftpURL, DHCP, VLANSetting,
VLANSetting
See the VLANSetting section on
SigTimer
Optional Feature Parameters
CallWaitTone,
RingCadence
Default Recommended Values
Each tone is specified by nine integers, as follows
Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Tone Parameter Syntax
Recommended Values
How to Calculate Scaling Factors
Use the following formula to calculate the scaling factor a
920
Default values for the nine-integer array
Specific Call-Progress Tone Parameter Information
DialTone
921
Cisco ATA plays the busy tone when the callee is busy
BusyTone
ReorderTone
924
RingbackTone
CallWaitTone
923
Extended IP address
NPrintf
ConfirmTone
925
MediaPort
Range Default
UDPTOS, VLANSetting,
TraceFlags
Page
Using Fax Pass-through Mode
Configuring and Debugging Fax Services
AudioMode, ConnectMode,
Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode
Enable Fax Pass-through Mode, Disable Fax Relay Feature,
Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
This setting translates to the bitmap
System Level commands
Enable Fax Pass-through Mode
Run the following command
Dial-Peer Level Commands
Disable Fax Relay Feature
Perform the command
Configuring the Cisco ATA for Fax Mode
Using FAX Mode
Run the command
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Prserv Overview
Using prserv for Diagnosing Fax Problems
Prserv Overview, Analyzing prserv Output for Fax Sessions,
That the first RTP packet that the Cisco ATA received was
Analyzing prserv Output for Fax Sessions
Log event Description
Decoding timestamp was set to timestamp2
100
Debugging FAX Pass-through Mode
Terminating-Gateway Example
Originating-Gateway Example
Debugging FAX Mode
Possible Reasons for Failure
Major functions
Using rtpcatch for Diagnosing Fax Problems
How to Use
Rtpcatch Overview
Options
Example of rtpcatch
Output
CED tone Detected
Explanation
1032.116=2.213
Both sides use G.711 for the entire fax session
Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
Possible Causes for Failure
Using rtpcatch to Analyze Common Causes of Failure
Possible Cause for Failure
Cisco fax relay option is not disabled on the gateway
Rtpcatch Limitations
Example 6-10 Fax Pass-through Mode Failure
Page
Upgrading the Cisco ATA Signaling Image
Procedure for Upgrading all Cisco ATAs at Once
Upgrading the Signaling Image Via Cisco CallManager
Running the Executable
ProcedureforUpgradingOneCiscoATA
Upgradecode Syntax
Upgradecode Definitions
Preliminary Steps, Running the Executable File,
Upgrading the Signaling Image Manually
Preliminary Steps
Running the Executable File
Definitions
Upgrade Requirements
Upgrade Procedure
Syntax
Using a Web Browser, Using the Voice Configuration Menu,
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Using the telephone keypad, enter the following
Using the Voice Configuration Menu
OL-3141-01
General Troubleshooting Tips
Troubleshooting
Symptoms and Actions
Installation and Upgrade Issues
Restarting the Cisco CallManager
Debugging
You should also have access to a sniffer or LAN analyzer
Ring Load per RJ-11 FXS Port Maximum Distance
Frequently Asked Questions
Procedure
Contacting TAC
Procedures for Using Pre-call Services
How to Use Pre-call and Mid-call Services
Access Voicemail
Speed Dial
Cancel Call-Forward-All
Activate Call-Forward-All
Redial
MeetMe Conference
To use this feature, follow these steps
Call Pickup
Group Call Pickup
Bellcore Style
Procedures for Using Mid-call Services
Bellcore Style Call Transfer Procedure
Bellcore Style Conference Call Procedure
Cisco VG248 Call Transfer Procedure
Cisco VG248 Style Three-way Calling Procedure
Cisco VG248 Style
Cisco ATA Style
Cisco VG248 Conference Call Procedure
Cisco ATA Style Call Hold/Resume Procedure
Cisco ATA Style Call Transfer Procedure
Cisco ATA Style Conference Calling Procedure
OL-3141-01
Table B-1lists codes to return basic Cisco ATA information
Voice Menu Codes
Voice Menu Option Code Description
DNS 2 IP
916 IP address of the primary DNS server
Table B-3 Cisco ATA Voice Menu Codes-Software Upgrade
OL-3141-01
Physical Specifications
Cisco ATA Specifications
Specification
Description Specification
Electrical Specifications for Cisco ATA
Environmental Specifications
Immunity Specifications
Tip/ring interfaces for each RJ-11 FXS port Slic
Ringing Characteristics
Software Specifications
Physical Interfaces
Appendix C Cisco ATA Specifications Software Specifications
Sccp
OL-3141-01
Supported Sccp Message Set
Sccp Call Flows
This section describes basic call flows for the Cisco ATA
Appendix D Sccp Call Flows Supported Sccp Message Set
Cisco ATA-to-Cisco CallManager
Call Flow Scenarios for Successful Calls
ATA
Step Action Description
Step Station Call Info Description
Cisco ATA-to-Cisco CallManager-to-Cisco ATA
Step Station Call Info Description
Step Station Call Info Description
OL-3141-01
Syntax of upgradecode Parameter
Performing a Cross-Protocol Upgrade
Process
Upgradecode parameter value could be
GL-1
GL-2
GL-3
GL-4
Messages can be part of Sgcp and Mgcp messages
Signaling connection control part
GL-5
GL-6
GL-7
Business-class services for Internet telephony
Traffic
Allow you to define your own customized markup language
GL-8
IN-1
IN-2
CallerIdMethod ConnectMode Dhcp
EncryptKey
Enabling use
IN-3
IN-4
RTP frames RTP media port configuration
IN-5
Safety recommendations Scaling factor calculation
IN-6
IP encapsulation