Page 58
Chapter 4 Adding the Cisco ATA to the Cisco CallManager
Adding Cisco ATAs Manually
Adding Cisco ATAs Manually
Use the following procedure to add Cisco ATAs manually using the Cisco CallManager Administration application.
Tip To get help using the Cisco CallManager application, access context-sensitive help by choosing Help > For this page from the main menu bar.
Procedure
Step 1 Log in to the Cisco CallManager Administration application.
From the menu bar, select System > Cisco CallManager. The Cisco CallManager Configuration screen appears.
Step 2 In the Cisco CallManager Configuration screen, perform the following steps:
a.From the list of Cisco CallManagers click the IP address or name of the Cisco CallManager to configure.
b.Enter identical Starting Directory Number and Ending Directory Number values in the fields provided.
c.Make sure that the setting called Auto-registration Disabled on this Cisco CallManager is checked.
d.Click the Update button.
Step 3 From the Cisco CallManager Administration menu bar, select Device > Phone to display the Find and List Phones screen.
Step 4 Click the Add a New Phone link to display the Add a New Phone screen.
Step 5 From the Phone Type drop-down list, make your selection as follows:
a.If you are using Cisco CallManager version 3.0 or 3.1, select Cisco 7960.
b.If you are using Cisco CallManager version 3.2, select Cisco ATA 186.
Step 6 Click Next. The Phone Configuration screen appears.
Step 7 In the Phone Configuration screen, you must enter information in the following fields:
•MAC Address —Enter the MAC address of the Cisco ATA.
•Device Pool—Select either the Default value or a configured device pool from the drop-down list.
•Phone Button Template—From the drop-down list, select Standard 7960 if you are using Cisco CallManager version 3.0 or 3.1; select Standard ATA 186 if you are using Cisco CallManager version 3.2
| | | Step 8 | Click the Insert button (called the Update button in Cisco CallManager version 3.2). |
| | | | The Cisco CallManager Administration application should inform you that the device has been added to |
| | | | the database. You are also asked if you want to assign a directory number for the Phone 1 port at this |
| | | | time. |
| | | | Click OK. |
| | | Step 9 | In the Directory Number field, assign a directory number to the Cisco ATA. |
| | | Step 10 | From the Partition drop-down list, you can select a partition for the Cisco ATA or you can keep the |
| | | | default value of None. |
| | | Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) |
| | |
| 4-2 | | | Ol-3141-01 | |
| | | |
Contents
Corporate Headquarters
Text Part Number OL-3141-01
Copyright 2003, Cisco Systems, Inc All rights reserved
N T E N T S
Iii
What You Need
DNS1IP DNS2IP
Recommended Values
Syntax
Vii
Cisco ATA Style Conference Calling Procedure A-7
Viii
Audience
Preface
Overview
Organization
Conventions
Preface Conventions
Obtaining Documentation
Cisco IOS Telephony Service documentation
Related Documentation
Cisco.com
Ordering Documentation
International Cisco web sites can be accessed from this URL
Documentation CD-ROM
Documentation Feedback
Cisco TAC Website
Obtaining Technical Assistance
Technical Assistance Center
Xiv
Obtaining Additional Publications and Information
Cisco TAC Escalation Center
Xvi
Cisco Analog Telephone Adaptor Overview
A P T E R
Overview of the Skinny Client Control Protocol
4illustrates the architecture of an Sccp network
Hardware Overview
Link LED
Function Button
Sccp Version
Software Features
Voice Codecs Supported
Basic Services
Additional Supported Signaling Protocols
Other Supported Protocols
Pre-call Services
Fax Services
Pre-call and Mid-call Services
Pre-call Services, Mid-call Services,
Cisco ATA style services Cisco ATA Style, page A-6
Mid-call Services
Style and Related Services Procedure Reference
Bellcore Style, page A-4
Installation and Configuration Overview
Action Reference
OL-3141-01
Installing the Cisco ATA
Network Requirements
Safety Recommendations
What the Cisco ATA Package Includes
5V power adaptor Power cord
Installation Procedure
What You Need
Procedure
Cisco ATA 186 Rear Panel Connections
Installing the Cisco ATA Installation Procedure
Power-Down Procedure
Configuring the Cisco ATA for Sccp
Default Boot Load Behavior
Page
Parameter and Bits Reference
VLANSetting
Feature
Bits
Hexadecimal format, this value is 0x01cc002b
Steps Needed to Configure the Cisco ATA
Action Reference
Basic Configuration Steps in a Non-TFTP Server Environment
Configuring the Cisco ATA Using a Tftp Server
Action
Setting Up the Tftp Server with Cisco ATA Software
Configurable Features and Related Parameters
Configurable Features Related Parameters
Creating a Cisco ATA Default Configuration File
Parameters Not Used for Sccp
Syntax of the cfgfmt program follows
Syntax
You could change the values as follows
Creating a Configuration File for a Specific Cisco ATA
Save your changes
Using atapname.exe Tool to Obtain MAC Address
Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c
Command Output
Using the EncryptKey Parameter and cfgfmt Tool
Command Example
Syntax examples
Using a Dhcp Server,
Using a Dhcp Server
Without Using a Dhcp Server,
Procedure
Without Using a Dhcp Server
Other Dhcp Options You Can Set
Voice Configuration Menu
Using the Voice Configuration Menu
Voice Menu Number Features
Entering Alphanumeric Values
Resetting the Cisco ATA to Factory Default Values
Key Alphanumeric Characters
Cisco ATA Web Configuration
DNS1IP
Resetting the Cisco ATA Using Cisco CallManager
Upgrading the Sccp Signaling Image
Confirmation box appears. Click OK
Adding the Cisco ATA to the Cisco CallManager
Time
Default value of None
Adding Cisco ATAs Manually
Click OK
Using the Cisco Bulk Administration Tool BAT
Using Auto-Registration
Parameters and Defaults
Configuration Text File Template
CA0UID0 CA1UID0
UIPassword
User Interface UI Parameter
Range Default Voice Configuration Menu Access Code
Parameters for Configuration Method and Encryption
Settings
UseTFTP
905
EncryptKey
Maximum 31 characters
UseTFTP, Domain,
UseTFTP, TftpURL,
Network Parameters
320
DHCP, StaticIp, StaticRoute, StaticNetMask,
StaticRoute
Voice Configuration Menu Access Code Related Parameters
StaticIp
DHCP, StaticRoute, StaticNetMask,
EPID0orSID0 and EPID1orSID1
Account Information Parameters
StaticNetMask
Value Types
CA0orCM0 and CA1orCM1
Voice Configuration Menu Access Codes
Examples
UseMGCP
Sccp Mode Parameter
Operating Parameters
Other Parameters
LBRCodec
Integer
ConnectMode, page 5-13bit AudioMode, page 5-12bits 1
PrfCodec
AudioMode
LBRCodec, ConnectMode,
0x90000400
ConnectMode
Bit Number Definition
311
To Use Pre-call and Mid-call Services
CallerIdMethod
916
0x00019e60
316
DHCP,
Domain
917
OpFlags
NumTxFrames
TftpURL, CA0orCM0 and CA1orCM1,
TftpURL, DHCP, VLANSetting,
VLANSetting
See the VLANSetting section on
SigTimer
Optional Feature Parameters
CallWaitTone,
Default Recommended Values
RingCadence
Tone Parameter Syntax
Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Each tone is specified by nine integers, as follows
Recommended Values
How to Calculate Scaling Factors
Use the following formula to calculate the scaling factor a
DialTone
Default values for the nine-integer array
Specific Call-Progress Tone Parameter Information
920
ReorderTone
Cisco ATA plays the busy tone when the callee is busy
BusyTone
921
923
RingbackTone
CallWaitTone
924
925
NPrintf
ConfirmTone
Extended IP address
TraceFlags
Range Default
UDPTOS, VLANSetting,
MediaPort
Page
Configuring and Debugging Fax Services
Using Fax Pass-through Mode
AudioMode
Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode, ConnectMode,
This setting translates to the bitmap
Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
Enable Fax Pass-through Mode, Disable Fax Relay Feature,
System Level commands
Enable Fax Pass-through Mode
Run the following command
Dial-Peer Level Commands
Disable Fax Relay Feature
Perform the command
Using FAX Mode
Configuring the Cisco ATA for Fax Mode
Common Problems When Using IOS Gateways
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Run the command
Prserv Overview
Using prserv for Diagnosing Fax Problems
Prserv Overview, Analyzing prserv Output for Fax Sessions,
Decoding timestamp was set to timestamp2
Analyzing prserv Output for Fax Sessions
Log event Description
That the first RTP packet that the Cisco ATA received was
100
Debugging FAX Pass-through Mode
Terminating-Gateway Example
Originating-Gateway Example
Debugging FAX Mode
Possible Reasons for Failure
Rtpcatch Overview
Using rtpcatch for Diagnosing Fax Problems
How to Use
Major functions
Options
Example of rtpcatch
Output
Explanation
CED tone Detected
1032.116=2.213
Analysis
Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Both sides use G.711 for the entire fax session
Using rtpcatch to Analyze Common Causes of Failure
Possible Causes for Failure
Cisco fax relay option is not disabled on the gateway
Possible Cause for Failure
Example 6-10 Fax Pass-through Mode Failure
Rtpcatch Limitations
Page
Upgrading the Cisco ATA Signaling Image
Upgrading the Signaling Image Via Cisco CallManager
Procedure for Upgrading all Cisco ATAs at Once
Upgradecode Definitions
ProcedureforUpgradingOneCiscoATA
Upgradecode Syntax
Running the Executable
Running the Executable File
Upgrading the Signaling Image Manually
Preliminary Steps
Preliminary Steps, Running the Executable File,
Syntax
Upgrade Requirements
Upgrade Procedure
Definitions
Using the telephone keypad, enter the following
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Using a Web Browser, Using the Voice Configuration Menu,
Using the Voice Configuration Menu
OL-3141-01
Troubleshooting
General Troubleshooting Tips
Symptoms and Actions
Installation and Upgrade Issues
Restarting the Cisco CallManager
You should also have access to a sniffer or LAN analyzer
Debugging
Frequently Asked Questions
Ring Load per RJ-11 FXS Port Maximum Distance
Procedure
Contacting TAC
Procedures for Using Pre-call Services
How to Use Pre-call and Mid-call Services
Access Voicemail
Redial
Cancel Call-Forward-All
Activate Call-Forward-All
Speed Dial
Group Call Pickup
To use this feature, follow these steps
Call Pickup
MeetMe Conference
Bellcore Style Conference Call Procedure
Procedures for Using Mid-call Services
Bellcore Style Call Transfer Procedure
Bellcore Style
Cisco VG248 Call Transfer Procedure
Cisco VG248 Style Three-way Calling Procedure
Cisco VG248 Style
Cisco ATA Style Call Transfer Procedure
Cisco VG248 Conference Call Procedure
Cisco ATA Style Call Hold/Resume Procedure
Cisco ATA Style
Cisco ATA Style Conference Calling Procedure
OL-3141-01
Table B-1lists codes to return basic Cisco ATA information
Voice Menu Codes
Voice Menu Option Code Description
916 IP address of the primary DNS server
DNS 2 IP
Table B-3 Cisco ATA Voice Menu Codes-Software Upgrade
OL-3141-01
Physical Specifications
Cisco ATA Specifications
Specification
Immunity Specifications
Electrical Specifications for Cisco ATA
Environmental Specifications
Description Specification
Physical Interfaces
Ringing Characteristics
Software Specifications
Tip/ring interfaces for each RJ-11 FXS port Slic
Appendix C Cisco ATA Specifications Software Specifications
Sccp
OL-3141-01
Supported Sccp Message Set
Sccp Call Flows
This section describes basic call flows for the Cisco ATA
Appendix D Sccp Call Flows Supported Sccp Message Set
Call Flow Scenarios for Successful Calls
Cisco ATA-to-Cisco CallManager
Step Action Description
ATA
Cisco ATA-to-Cisco CallManager-to-Cisco ATA
Step Station Call Info Description
Step Station Call Info Description
Step Station Call Info Description
OL-3141-01
Syntax of upgradecode Parameter
Performing a Cross-Protocol Upgrade
Process
Upgradecode parameter value could be
GL-1
GL-2
GL-3
GL-4
Messages can be part of Sgcp and Mgcp messages
Signaling connection control part
GL-5
GL-6
Allow you to define your own customized markup language
Business-class services for Internet telephony
Traffic
GL-7
GL-8
IN-1
Enabling use
CallerIdMethod ConnectMode Dhcp
EncryptKey
IN-2
IN-3
RTP frames RTP media port configuration
IN-4
Safety recommendations Scaling factor calculation
IN-5
IP encapsulation
IN-6