Cisco Systems ATA 186, ATA 188 manual Enable Fax Pass-through Mode, System Level commands

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Chapter 6 Configuring and Debugging Fax Services

Using Fax Pass-through Mode

Note For detailed information on setting up your IOS gateways and on feature availability, refer to the document Cisco Fax Services over IP.

Enable Fax Pass-through Mode

The supporting Cisco gateway can enable fax pass-through mode using system-level or dial-peer-level commands.

System Level commands

Enable the fax pass-through feature using the following system-level commands:

Procedure

Step 1 Run the following command:

voice service voip

Step 2 Run the following command:

modem passthrough NSE [payload-type number] codec {g711µ/law g711alaw} [redundancy] [maximum-sessions value]

The definitions of the command parameters are as follows:

The payload-typeparameter default is 100. Valid values are from 98 to 119.

The NSE payload number must be the same on both the Cisco ATA and the Cisco gateway.

The codec parameter must be G.711µ−law for faxes sent over a T1 trunk or G.711A-law for faxes sent over an E1 trunk.

The redundancy parameter enables RFC 2198 packet redundancy. It is disabled by default.

The maximum sessions parameter defines the number of simultaneous fax pass-through calls with redundancy. The default is 16. Valid values are 1 to 26.

When using the voice service voip and modem passthrough nse commands on a terminating gateway to globally set up fax or modem pass-through with NSEs, you must also ensure that each incoming call will be associated with a VoIP dial peer to retrieve the global fax or modem configuration. You associate calls with dial peers by using the incoming called-numbercommand to specify a sequence of digits that incoming calls can match. You can ensure that all calls will match at least one dial peer by using the following commands:

Router(config)# dial-peer voice tag voip

Router(config-dial-peer)# incoming called-number .

Step 3 For the Cisco ATA ConnectMode parameter, turn off bits 14 and 15. This enables the sending of fax pass-through signals and the detection of incoming fax pass-through signals using the Cisco proprietary method.

Note The NSE payload-type number, fax pass-through codec (G.71-law or G.711A-law) and redundancy parameters must have the same settings for the Cisco ATA that they have for supporting Cisco gateways.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

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Ol-3141-01

 

 

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Contents Corporate Headquarters Text Part Number OL-3141-01Copyright 2003, Cisco Systems, Inc All rights reserved N T E N T S IiiWhat You Need DNS1IP DNS2IP Recommended Values Syntax ViiCisco ATA Style Conference Calling Procedure A-7 ViiiPreface OverviewAudience OrganizationConventions Preface Conventions Cisco IOS Telephony Service documentation Related DocumentationObtaining Documentation Cisco.comInternational Cisco web sites can be accessed from this URL Documentation CD-ROMOrdering Documentation Documentation FeedbackObtaining Technical Assistance Technical Assistance CenterCisco TAC Website XivObtaining Additional Publications and Information Cisco TAC Escalation CenterXvi Cisco Analog Telephone Adaptor Overview A P T E ROverview of the Skinny Client Control Protocol 4illustrates the architecture of an Sccp networkHardware Overview Link LEDFunction Button Voice Codecs Supported Software FeaturesSccp Version Other Supported Protocols Additional Supported Signaling ProtocolsBasic Services Fax Services Pre-call and Mid-call ServicesPre-call Services Pre-call Services, Mid-call Services,Mid-call Services Style and Related Services Procedure ReferenceCisco ATA style services Cisco ATA Style, page A-6 Bellcore Style, page A-4Installation and Configuration Overview Action ReferenceOL-3141-01 Installing the Cisco ATA What the Cisco ATA Package Includes Safety RecommendationsNetwork Requirements What You Need Installation Procedure5V power adaptor Power cord Procedure Cisco ATA 186 Rear Panel ConnectionsInstalling the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for Sccp Default Boot Load Behavior Page VLANSetting FeatureParameter and Bits Reference BitsHexadecimal format, this value is 0x01cc002b Steps Needed to Configure the Cisco ATA Action ReferenceAction Configuring the Cisco ATA Using a Tftp ServerBasic Configuration Steps in a Non-TFTP Server Environment Setting Up the Tftp Server with Cisco ATA Software Configurable Features and Related ParametersConfigurable Features Related Parameters Creating a Cisco ATA Default Configuration File Parameters Not Used for SccpSyntax of the cfgfmt program follows SyntaxSave your changes Creating a Configuration File for a Specific Cisco ATAYou could change the values as follows Using atapname.exe Tool to Obtain MAC Address Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323cUsing the EncryptKey Parameter and cfgfmt Tool Command ExampleCommand Output Syntax examplesWithout Using a Dhcp Server, Using a Dhcp ServerUsing a Dhcp Server, Procedure Without Using a Dhcp Server Other Dhcp Options You Can SetVoice Configuration Menu Using the Voice Configuration MenuVoice Menu Number Features Key Alphanumeric Characters Resetting the Cisco ATA to Factory Default ValuesEntering Alphanumeric Values Cisco ATA Web Configuration DNS1IP Resetting the Cisco ATA Using Cisco CallManager Upgrading the Sccp Signaling Image Confirmation box appears. Click OKAdding the Cisco ATA to the Cisco CallManager Default value of None Adding Cisco ATAs ManuallyTime Click OKUsing the Cisco Bulk Administration Tool BAT Using Auto-Registration Parameters and Defaults Configuration Text File Template CA0UID0 CA1UID0UIPassword User Interface UI ParameterParameters for Configuration Method and Encryption SettingsRange Default Voice Configuration Menu Access Code UseTFTPEncryptKey Maximum 31 characters905 UseTFTP, Domain,Network Parameters 320UseTFTP, TftpURL, DHCP, StaticIp, StaticRoute, StaticNetMask,Voice Configuration Menu Access Code Related Parameters StaticIpStaticRoute DHCP, StaticRoute, StaticNetMask,Account Information Parameters StaticNetMaskEPID0orSID0 and EPID1orSID1 Value TypesExamples Voice Configuration Menu Access CodesCA0orCM0 and CA1orCM1 Sccp Mode Parameter Operating ParametersUseMGCP Other ParametersLBRCodec IntegerPrfCodec AudioModeConnectMode, page 5-13bit AudioMode, page 5-12bits 1 LBRCodec, ConnectMode,ConnectMode Bit Number Definition0x90000400 311To Use Pre-call and Mid-call Services CallerIdMethod0x00019e60 316916 DHCP,Domain 917TftpURL, CA0orCM0 and CA1orCM1, NumTxFramesOpFlags See the VLANSetting section on VLANSettingTftpURL, DHCP, VLANSetting, CallWaitTone, Optional Feature ParametersSigTimer Default Recommended Values RingCadenceCall-Progress Tone Parameters List of Call-Progress Tone ParametersTone Parameter Syntax Each tone is specified by nine integers, as followsUse the following formula to calculate the scaling factor a How to Calculate Scaling FactorsRecommended Values Default values for the nine-integer array Specific Call-Progress Tone Parameter InformationDialTone 920Cisco ATA plays the busy tone when the callee is busy BusyToneReorderTone 921RingbackTone CallWaitTone923 924NPrintf ConfirmTone925 Extended IP addressRange Default UDPTOS, VLANSetting,TraceFlags MediaPortPage Configuring and Debugging Fax Services Using Fax Pass-through ModeConfiguring the Cisco ATA for Fax Pass-through mode This setting translates to the following bitmapAudioMode AudioMode, ConnectMode,Configuring Cisco IOS Gateways to Enable Fax Pass-through Recommended SettingThis setting translates to the bitmap Enable Fax Pass-through Mode, Disable Fax Relay Feature,Run the following command Enable Fax Pass-through ModeSystem Level commands Perform the command Disable Fax Relay FeatureDial-Peer Level Commands Using FAX Mode Configuring the Cisco ATA for Fax ModeDebugging the Cisco ATA 186/188 Fax Services Configuring the Cisco IOS Gateway for Fax ModeCommon Problems When Using IOS Gateways Run the commandPrserv Overview, Analyzing prserv Output for Fax Sessions, Using prserv for Diagnosing Fax ProblemsPrserv Overview Analyzing prserv Output for Fax Sessions Log event DescriptionDecoding timestamp was set to timestamp2 That the first RTP packet that the Cisco ATA received wasTerminating-Gateway Example Debugging FAX Pass-through Mode100 Possible Reasons for Failure Debugging FAX ModeOriginating-Gateway Example Using rtpcatch for Diagnosing Fax Problems How to UseRtpcatch Overview Major functionsOutput Example of rtpcatchOptions Explanation CED tone Detected1032.116=2.213 Fax relay mode Cisco fax relay mode Analyzing rtpcatch Output for Fax SessionsAnalysis Both sides use G.711 for the entire fax sessionUsing rtpcatch to Analyze Common Causes of Failure Possible Causes for FailureCisco fax relay option is not disabled on the gateway Possible Cause for FailureExample 6-10 Fax Pass-through Mode Failure Rtpcatch LimitationsPage Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Procedure for Upgrading all Cisco ATAs at OnceProcedureforUpgradingOneCiscoATA Upgradecode SyntaxUpgradecode Definitions Running the ExecutableUpgrading the Signaling Image Manually Preliminary StepsRunning the Executable File Preliminary Steps, Running the Executable File,Upgrade Requirements Upgrade ProcedureSyntax DefinitionsConfirming a Successful Signaling Image Upgrade Using a Web BrowserUsing the telephone keypad, enter the following Using a Web Browser, Using the Voice Configuration Menu,Using the Voice Configuration Menu OL-3141-01 Troubleshooting General Troubleshooting TipsSymptoms and Actions Installation and Upgrade Issues Restarting the Cisco CallManager You should also have access to a sniffer or LAN analyzer DebuggingFrequently Asked Questions Ring Load per RJ-11 FXS Port Maximum DistanceProcedure Contacting TAC Access Voicemail How to Use Pre-call and Mid-call ServicesProcedures for Using Pre-call Services Cancel Call-Forward-All Activate Call-Forward-AllRedial Speed DialTo use this feature, follow these steps Call PickupGroup Call Pickup MeetMe ConferenceProcedures for Using Mid-call Services Bellcore Style Call Transfer ProcedureBellcore Style Conference Call Procedure Bellcore StyleCisco VG248 Style Cisco VG248 Style Three-way Calling ProcedureCisco VG248 Call Transfer Procedure Cisco VG248 Conference Call Procedure Cisco ATA Style Call Hold/Resume ProcedureCisco ATA Style Call Transfer Procedure Cisco ATA StyleCisco ATA Style Conference Calling Procedure OL-3141-01 Voice Menu Option Code Description Voice Menu CodesTable B-1lists codes to return basic Cisco ATA information 916 IP address of the primary DNS server DNS 2 IPTable B-3 Cisco ATA Voice Menu Codes-Software Upgrade OL-3141-01 Specification Cisco ATA SpecificationsPhysical Specifications Electrical Specifications for Cisco ATA Environmental SpecificationsImmunity Specifications Description SpecificationRinging Characteristics Software SpecificationsPhysical Interfaces Tip/ring interfaces for each RJ-11 FXS port SlicAppendix C Cisco ATA Specifications Software Specifications Sccp OL-3141-01 This section describes basic call flows for the Cisco ATA Sccp Call FlowsSupported Sccp Message Set Appendix D Sccp Call Flows Supported Sccp Message Set Call Flow Scenarios for Successful Calls Cisco ATA-to-Cisco CallManagerStep Action Description ATACisco ATA-to-Cisco CallManager-to-Cisco ATA Step Station Call Info DescriptionStep Station Call Info Description Step Station Call Info Description OL-3141-01 Process Performing a Cross-Protocol UpgradeSyntax of upgradecode Parameter Upgradecode parameter value could be GL-1 GL-2 GL-3 GL-4 GL-5 Signaling connection control partMessages can be part of Sgcp and Mgcp messages GL-6 Business-class services for Internet telephony TrafficAllow you to define your own customized markup language GL-7GL-8 IN-1 CallerIdMethod ConnectMode Dhcp EncryptKeyEnabling use IN-2IN-3 RTP frames RTP media port configuration IN-4Safety recommendations Scaling factor calculation IN-5IP encapsulation IN-6
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