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Chapter 7 Upgrading the Cisco ATA Signaling Image
Upgrading the Signaling Image Via Cisco CallManager
ProcedureforUpgradingOneCiscoATA
Step1 1 DownloadthethelatestCiscoATAreleasesoftwareforforSCCCPfromthetheCiscowebsite,andandstorethethefileson
theonCiscothe CiscoCallManagerTFTPTFTPserverserver.For.Formoremoreinformation,seeseethethe“Setting“SettingUpUpthetheTFTPTFTPServerwithwith
Step2 2 GoGototothethemainCiscoCallManagerAdministrationscreeen. .
Note Beforecontinuingthisthisprocedure,makesuresurethatthatthetheLoadLoadInformationfieldfieldforforthetheCiscoCiscoATAATA186 Device186DeviceTyp isTypeset isto set0ontothe0onDevicethe DeviceDefaultsDefaultsscreenscreen(System(System> Device> DeviceDefaultsDefaults). ).
Step3 3 FromthetheDevicepull-down- menu,selectPhone. .TheFindandandListPhonesscreeenapppears. .
Step4 4 InInthetheareanexttototheFind button,, enter a portion oralloftheCiscoATAMACadddress,, thenpressFindFind. . TheFindandListPhonesscreenreappears, and now contains tthe Cisco ATAssthatmatchthefindcriteria youyouenteredininthethepreviousscreeen. .
Step5 5 ClickthetheiconiconofofthetheCiscoCiscoATAATAwhosesesignalingimageimageyouyouwouldwouldlikeliketo upgradeto upgrade.The.ThePhonePhoneConfiguration screenConfigurationappears. screen appears.
Step6 6 InInthethePhoneLoadfield,enterenterthethenamenameofofthethesignalingimageimage(the(thesignalingimageimagehashans extanextensinsionofn.ofzup, for.zup,example,for example,ATA186ATA186-v2-15-msv2-15020812a-ms-020812a.zup). .zup).
Step7 7 PressUpdate. .
Step8 8 Youwillreceiveaamessagesagethatthatyouyoushouldresetthedevice. .ClickOKOK. .
Step9 9 ClickthetheResetPhonebuttonononthethePhoneConfigurationscreeen. .
Step1010 TheResetDevicepoppop-up-upwindowapppears..ClickReset. .
Step111 AAconfirmationboxboxapppears. .ClickOKOK. .
ThefunctionFunctionbuttonononthetheCiscoATAATAblinksduringthetheupgrade. Once.Oncethethebuttonstopsstopsblinking,thethe
upgradeisiscompleteandandthethedevicerere-registers- totothetheCiscoCallManager. .
If you use this method, you should be running Cisco CallManager versions 3.0 or 3.1 only.
If you are a registered CCO user. go to the following URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ata186
Download the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. Save the zip file onto a floppy disc.
Running the Executable
upgradecode Syntax
upgradecode:3,0x301,0x0400,0x0200,tftp_server_ip,69,image_id,image_file
upgradecode Definitions
The following values need to be modified:
•tftp_server_ip is the TFTP server which contains the latest image (image_file).
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
Contents
Text Part Number OL-3141-01
Corporate Headquarters
Copyright 2003, Cisco Systems, Inc All rights reserved
Iii
N T E N T S
What You Need
DNS1IP DNS2IP
Recommended Values
Vii
Syntax
Viii
Cisco ATA Style Conference Calling Procedure A-7
Organization
Preface
Overview
Audience
Conventions
Preface Conventions
Cisco.com
Cisco IOS Telephony Service documentation
Related Documentation
Obtaining Documentation
Documentation Feedback
International Cisco web sites can be accessed from this URL
Documentation CD-ROM
Ordering Documentation
Xiv
Obtaining Technical Assistance
Technical Assistance Center
Cisco TAC Website
Cisco TAC Escalation Center
Obtaining Additional Publications and Information
Xvi
A P T E R
Cisco Analog Telephone Adaptor Overview
4illustrates the architecture of an Sccp network
Overview of the Skinny Client Control Protocol
Link LED
Hardware Overview
Function Button
Software Features
Sccp Version
Voice Codecs Supported
Additional Supported Signaling Protocols
Basic Services
Other Supported Protocols
Pre-call Services, Mid-call Services,
Fax Services
Pre-call and Mid-call Services
Pre-call Services
Bellcore Style, page A-4
Mid-call Services
Style and Related Services Procedure Reference
Cisco ATA style services Cisco ATA Style, page A-6
Action Reference
Installation and Configuration Overview
OL-3141-01
Installing the Cisco ATA
Safety Recommendations
Network Requirements
What the Cisco ATA Package Includes
Installation Procedure
5V power adaptor Power cord
What You Need
Cisco ATA 186 Rear Panel Connections
Procedure
Installing the Cisco ATA Installation Procedure
Power-Down Procedure
Configuring the Cisco ATA for Sccp
Default Boot Load Behavior
Page
Bits
VLANSetting
Feature
Parameter and Bits Reference
Hexadecimal format, this value is 0x01cc002b
Action Reference
Steps Needed to Configure the Cisco ATA
Configuring the Cisco ATA Using a Tftp Server
Basic Configuration Steps in a Non-TFTP Server Environment
Action
Configurable Features and Related Parameters
Setting Up the Tftp Server with Cisco ATA Software
Configurable Features Related Parameters
Parameters Not Used for Sccp
Creating a Cisco ATA Default Configuration File
Syntax
Syntax of the cfgfmt program follows
Creating a Configuration File for a Specific Cisco ATA
You could change the values as follows
Save your changes
Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c
Using atapname.exe Tool to Obtain MAC Address
Syntax examples
Using the EncryptKey Parameter and cfgfmt Tool
Command Example
Command Output
Using a Dhcp Server
Using a Dhcp Server,
Without Using a Dhcp Server,
Procedure
Other Dhcp Options You Can Set
Without Using a Dhcp Server
Using the Voice Configuration Menu
Voice Configuration Menu
Voice Menu Number Features
Resetting the Cisco ATA to Factory Default Values
Entering Alphanumeric Values
Key Alphanumeric Characters
Cisco ATA Web Configuration
DNS1IP
Resetting the Cisco ATA Using Cisco CallManager
Confirmation box appears. Click OK
Upgrading the Sccp Signaling Image
Adding the Cisco ATA to the Cisco CallManager
Click OK
Default value of None
Adding Cisco ATAs Manually
Time
Using the Cisco Bulk Administration Tool BAT
Using Auto-Registration
Parameters and Defaults
CA0UID0 CA1UID0
Configuration Text File Template
User Interface UI Parameter
UIPassword
UseTFTP
Parameters for Configuration Method and Encryption
Settings
Range Default Voice Configuration Menu Access Code
UseTFTP, Domain,
EncryptKey
Maximum 31 characters
905
DHCP, StaticIp, StaticRoute, StaticNetMask,
Network Parameters
320
UseTFTP, TftpURL,
DHCP, StaticRoute, StaticNetMask,
Voice Configuration Menu Access Code Related Parameters
StaticIp
StaticRoute
Value Types
Account Information Parameters
StaticNetMask
EPID0orSID0 and EPID1orSID1
Voice Configuration Menu Access Codes
CA0orCM0 and CA1orCM1
Examples
Other Parameters
Sccp Mode Parameter
Operating Parameters
UseMGCP
Integer
LBRCodec
LBRCodec, ConnectMode,
PrfCodec
AudioMode
ConnectMode, page 5-13bit AudioMode, page 5-12bits 1
311
ConnectMode
Bit Number Definition
0x90000400
CallerIdMethod
To Use Pre-call and Mid-call Services
DHCP,
0x00019e60
316
916
917
Domain
NumTxFrames
OpFlags
TftpURL, CA0orCM0 and CA1orCM1,
VLANSetting
TftpURL, DHCP, VLANSetting,
See the VLANSetting section on
Optional Feature Parameters
SigTimer
CallWaitTone,
RingCadence
Default Recommended Values
Each tone is specified by nine integers, as follows
Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Tone Parameter Syntax
How to Calculate Scaling Factors
Recommended Values
Use the following formula to calculate the scaling factor a
920
Default values for the nine-integer array
Specific Call-Progress Tone Parameter Information
DialTone
921
Cisco ATA plays the busy tone when the callee is busy
BusyTone
ReorderTone
924
RingbackTone
CallWaitTone
923
Extended IP address
NPrintf
ConfirmTone
925
MediaPort
Range Default
UDPTOS, VLANSetting,
TraceFlags
Page
Using Fax Pass-through Mode
Configuring and Debugging Fax Services
AudioMode, ConnectMode,
Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode
Enable Fax Pass-through Mode, Disable Fax Relay Feature,
Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
This setting translates to the bitmap
Enable Fax Pass-through Mode
System Level commands
Run the following command
Disable Fax Relay Feature
Dial-Peer Level Commands
Perform the command
Configuring the Cisco ATA for Fax Mode
Using FAX Mode
Run the command
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Using prserv for Diagnosing Fax Problems
Prserv Overview
Prserv Overview, Analyzing prserv Output for Fax Sessions,
That the first RTP packet that the Cisco ATA received was
Analyzing prserv Output for Fax Sessions
Log event Description
Decoding timestamp was set to timestamp2
Debugging FAX Pass-through Mode
100
Terminating-Gateway Example
Debugging FAX Mode
Originating-Gateway Example
Possible Reasons for Failure
Major functions
Using rtpcatch for Diagnosing Fax Problems
How to Use
Rtpcatch Overview
Example of rtpcatch
Options
Output
CED tone Detected
Explanation
1032.116=2.213
Both sides use G.711 for the entire fax session
Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
Possible Causes for Failure
Using rtpcatch to Analyze Common Causes of Failure
Possible Cause for Failure
Cisco fax relay option is not disabled on the gateway
Rtpcatch Limitations
Example 6-10 Fax Pass-through Mode Failure
Page
Upgrading the Cisco ATA Signaling Image
Procedure for Upgrading all Cisco ATAs at Once
Upgrading the Signaling Image Via Cisco CallManager
Running the Executable
ProcedureforUpgradingOneCiscoATA
Upgradecode Syntax
Upgradecode Definitions
Preliminary Steps, Running the Executable File,
Upgrading the Signaling Image Manually
Preliminary Steps
Running the Executable File
Definitions
Upgrade Requirements
Upgrade Procedure
Syntax
Using a Web Browser, Using the Voice Configuration Menu,
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Using the telephone keypad, enter the following
Using the Voice Configuration Menu
OL-3141-01
General Troubleshooting Tips
Troubleshooting
Symptoms and Actions
Installation and Upgrade Issues
Restarting the Cisco CallManager
Debugging
You should also have access to a sniffer or LAN analyzer
Ring Load per RJ-11 FXS Port Maximum Distance
Frequently Asked Questions
Procedure
Contacting TAC
How to Use Pre-call and Mid-call Services
Procedures for Using Pre-call Services
Access Voicemail
Speed Dial
Cancel Call-Forward-All
Activate Call-Forward-All
Redial
MeetMe Conference
To use this feature, follow these steps
Call Pickup
Group Call Pickup
Bellcore Style
Procedures for Using Mid-call Services
Bellcore Style Call Transfer Procedure
Bellcore Style Conference Call Procedure
Cisco VG248 Style Three-way Calling Procedure
Cisco VG248 Call Transfer Procedure
Cisco VG248 Style
Cisco ATA Style
Cisco VG248 Conference Call Procedure
Cisco ATA Style Call Hold/Resume Procedure
Cisco ATA Style Call Transfer Procedure
Cisco ATA Style Conference Calling Procedure
OL-3141-01
Voice Menu Codes
Table B-1lists codes to return basic Cisco ATA information
Voice Menu Option Code Description
DNS 2 IP
916 IP address of the primary DNS server
Table B-3 Cisco ATA Voice Menu Codes-Software Upgrade
OL-3141-01
Cisco ATA Specifications
Physical Specifications
Specification
Description Specification
Electrical Specifications for Cisco ATA
Environmental Specifications
Immunity Specifications
Tip/ring interfaces for each RJ-11 FXS port Slic
Ringing Characteristics
Software Specifications
Physical Interfaces
Appendix C Cisco ATA Specifications Software Specifications
Sccp
OL-3141-01
Sccp Call Flows
Supported Sccp Message Set
This section describes basic call flows for the Cisco ATA
Appendix D Sccp Call Flows Supported Sccp Message Set
Cisco ATA-to-Cisco CallManager
Call Flow Scenarios for Successful Calls
ATA
Step Action Description
Step Station Call Info Description
Cisco ATA-to-Cisco CallManager-to-Cisco ATA
Step Station Call Info Description
Step Station Call Info Description
OL-3141-01
Performing a Cross-Protocol Upgrade
Syntax of upgradecode Parameter
Process
Upgradecode parameter value could be
GL-1
GL-2
GL-3
GL-4
Signaling connection control part
Messages can be part of Sgcp and Mgcp messages
GL-5
GL-6
GL-7
Business-class services for Internet telephony
Traffic
Allow you to define your own customized markup language
GL-8
IN-1
IN-2
CallerIdMethod ConnectMode Dhcp
EncryptKey
Enabling use
IN-3
IN-4
RTP frames RTP media port configuration
IN-5
Safety recommendations Scaling factor calculation
IN-6
IP encapsulation