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Chapter 7 Upgrading the Cisco ATA Signaling Image
Upgrading the Signaling Image Manually
Upgrading the Signaling Image Manually
This section describes how to manually upgrade the Cisco ATA with the most recent signaling image. The executable file that you need is called ata186us.exe, and is bundled in the Cisco ATA release-software zip file.
You should use this procedure only if the Cisco CallManager IP address or URL has been statically configured with the CA0orCM0 or CA1orCM1 parameters (see the “CA0orCM0 and CA1orCM1” section on page 5-9).
This section contains the following topics:
Preliminary Steps
Before you run the executable file, be sure to complete the following procedure:
Procedure
Step 1 If you are a registered CCO user. go to the following URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ata186
Step 2 Locate the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. Extract the signaling image file (this file has an extension of .zup—For example, ata186-v2-15-020723a.zup) and store it on the PC that has connectivity with the Cisco ATA.
Step 3 Set the Cisco ATA parameter UseTftp to 0.
Note Remember to set this parameter back to 1 before you use the Cisco CallManager upgrade method at a later time.
Step 4 (For Cisco Call Manager version 3.2 or later) In the Cisco CallManager Phone Configuration screen for the Cisco ATA whose image you are upgrading, set the Phone Load field to NONE.
Step 5 Follow the instructions in the “Running the Executable File” section on page 7-4.
Running the Executable File
This section includes the procedure for running the executable file and using the voice configuration menu to complete the upgrade process. First check to make sure the upgrade requirements are met and determine the syntax to use when running the program.
This section contains the following topics:
•“Upgrade Requirements” section on page 7-5
•“Syntax” section on page 7-5
•“Upgrade Procedure” section on page 7-5
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)
Contents
Corporate Headquarters
Text Part Number OL-3141-01
Copyright 2003, Cisco Systems, Inc All rights reserved
N T E N T S
Iii
What You Need
DNS1IP DNS2IP
Recommended Values
Syntax
Vii
Cisco ATA Style Conference Calling Procedure A-7
Viii
Preface
Overview
Audience
Organization
Conventions
Preface Conventions
Cisco IOS Telephony Service documentation
Related Documentation
Obtaining Documentation
Cisco.com
International Cisco web sites can be accessed from this URL
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Technical Assistance Center
Cisco TAC Website
Xiv
Obtaining Additional Publications and Information
Cisco TAC Escalation Center
Xvi
Cisco Analog Telephone Adaptor Overview
A P T E R
Overview of the Skinny Client Control Protocol
4illustrates the architecture of an Sccp network
Hardware Overview
Link LED
Function Button
Sccp Version
Software Features
Voice Codecs Supported
Basic Services
Additional Supported Signaling Protocols
Other Supported Protocols
Fax Services
Pre-call and Mid-call Services
Pre-call Services
Pre-call Services, Mid-call Services,
Mid-call Services
Style and Related Services Procedure Reference
Cisco ATA style services Cisco ATA Style, page A-6
Bellcore Style, page A-4
Installation and Configuration Overview
Action Reference
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Installing the Cisco ATA
Network Requirements
Safety Recommendations
What the Cisco ATA Package Includes
5V power adaptor Power cord
Installation Procedure
What You Need
Procedure
Cisco ATA 186 Rear Panel Connections
Installing the Cisco ATA Installation Procedure
Power-Down Procedure
Configuring the Cisco ATA for Sccp
Default Boot Load Behavior
Page
VLANSetting
Feature
Parameter and Bits Reference
Bits
Hexadecimal format, this value is 0x01cc002b
Steps Needed to Configure the Cisco ATA
Action Reference
Basic Configuration Steps in a Non-TFTP Server Environment
Configuring the Cisco ATA Using a Tftp Server
Action
Setting Up the Tftp Server with Cisco ATA Software
Configurable Features and Related Parameters
Configurable Features Related Parameters
Creating a Cisco ATA Default Configuration File
Parameters Not Used for Sccp
Syntax of the cfgfmt program follows
Syntax
You could change the values as follows
Creating a Configuration File for a Specific Cisco ATA
Save your changes
Using atapname.exe Tool to Obtain MAC Address
Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c
Using the EncryptKey Parameter and cfgfmt Tool
Command Example
Command Output
Syntax examples
Using a Dhcp Server,
Using a Dhcp Server
Without Using a Dhcp Server,
Procedure
Without Using a Dhcp Server
Other Dhcp Options You Can Set
Voice Configuration Menu
Using the Voice Configuration Menu
Voice Menu Number Features
Entering Alphanumeric Values
Resetting the Cisco ATA to Factory Default Values
Key Alphanumeric Characters
Cisco ATA Web Configuration
DNS1IP
Resetting the Cisco ATA Using Cisco CallManager
Upgrading the Sccp Signaling Image
Confirmation box appears. Click OK
Adding the Cisco ATA to the Cisco CallManager
Default value of None
Adding Cisco ATAs Manually
Time
Click OK
Using the Cisco Bulk Administration Tool BAT
Using Auto-Registration
Parameters and Defaults
Configuration Text File Template
CA0UID0 CA1UID0
UIPassword
User Interface UI Parameter
Parameters for Configuration Method and Encryption
Settings
Range Default Voice Configuration Menu Access Code
UseTFTP
EncryptKey
Maximum 31 characters
905
UseTFTP, Domain,
Network Parameters
320
UseTFTP, TftpURL,
DHCP, StaticIp, StaticRoute, StaticNetMask,
Voice Configuration Menu Access Code Related Parameters
StaticIp
StaticRoute
DHCP, StaticRoute, StaticNetMask,
Account Information Parameters
StaticNetMask
EPID0orSID0 and EPID1orSID1
Value Types
CA0orCM0 and CA1orCM1
Voice Configuration Menu Access Codes
Examples
Sccp Mode Parameter
Operating Parameters
UseMGCP
Other Parameters
LBRCodec
Integer
PrfCodec
AudioMode
ConnectMode, page 5-13bit AudioMode, page 5-12bits 1
LBRCodec, ConnectMode,
ConnectMode
Bit Number Definition
0x90000400
311
To Use Pre-call and Mid-call Services
CallerIdMethod
0x00019e60
316
916
DHCP,
Domain
917
OpFlags
NumTxFrames
TftpURL, CA0orCM0 and CA1orCM1,
TftpURL, DHCP, VLANSetting,
VLANSetting
See the VLANSetting section on
SigTimer
Optional Feature Parameters
CallWaitTone,
Default Recommended Values
RingCadence
Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Tone Parameter Syntax
Each tone is specified by nine integers, as follows
Recommended Values
How to Calculate Scaling Factors
Use the following formula to calculate the scaling factor a
Default values for the nine-integer array
Specific Call-Progress Tone Parameter Information
DialTone
920
Cisco ATA plays the busy tone when the callee is busy
BusyTone
ReorderTone
921
RingbackTone
CallWaitTone
923
924
NPrintf
ConfirmTone
925
Extended IP address
Range Default
UDPTOS, VLANSetting,
TraceFlags
MediaPort
Page
Configuring and Debugging Fax Services
Using Fax Pass-through Mode
Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode
AudioMode, ConnectMode,
Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
This setting translates to the bitmap
Enable Fax Pass-through Mode, Disable Fax Relay Feature,
System Level commands
Enable Fax Pass-through Mode
Run the following command
Dial-Peer Level Commands
Disable Fax Relay Feature
Perform the command
Using FAX Mode
Configuring the Cisco ATA for Fax Mode
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Run the command
Prserv Overview
Using prserv for Diagnosing Fax Problems
Prserv Overview, Analyzing prserv Output for Fax Sessions,
Analyzing prserv Output for Fax Sessions
Log event Description
Decoding timestamp was set to timestamp2
That the first RTP packet that the Cisco ATA received was
100
Debugging FAX Pass-through Mode
Terminating-Gateway Example
Originating-Gateway Example
Debugging FAX Mode
Possible Reasons for Failure
Using rtpcatch for Diagnosing Fax Problems
How to Use
Rtpcatch Overview
Major functions
Options
Example of rtpcatch
Output
Explanation
CED tone Detected
1032.116=2.213
Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
Both sides use G.711 for the entire fax session
Using rtpcatch to Analyze Common Causes of Failure
Possible Causes for Failure
Cisco fax relay option is not disabled on the gateway
Possible Cause for Failure
Example 6-10 Fax Pass-through Mode Failure
Rtpcatch Limitations
Page
Upgrading the Cisco ATA Signaling Image
Upgrading the Signaling Image Via Cisco CallManager
Procedure for Upgrading all Cisco ATAs at Once
ProcedureforUpgradingOneCiscoATA
Upgradecode Syntax
Upgradecode Definitions
Running the Executable
Upgrading the Signaling Image Manually
Preliminary Steps
Running the Executable File
Preliminary Steps, Running the Executable File,
Upgrade Requirements
Upgrade Procedure
Syntax
Definitions
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Using the telephone keypad, enter the following
Using a Web Browser, Using the Voice Configuration Menu,
Using the Voice Configuration Menu
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Troubleshooting
General Troubleshooting Tips
Symptoms and Actions
Installation and Upgrade Issues
Restarting the Cisco CallManager
You should also have access to a sniffer or LAN analyzer
Debugging
Frequently Asked Questions
Ring Load per RJ-11 FXS Port Maximum Distance
Procedure
Contacting TAC
Procedures for Using Pre-call Services
How to Use Pre-call and Mid-call Services
Access Voicemail
Cancel Call-Forward-All
Activate Call-Forward-All
Redial
Speed Dial
To use this feature, follow these steps
Call Pickup
Group Call Pickup
MeetMe Conference
Procedures for Using Mid-call Services
Bellcore Style Call Transfer Procedure
Bellcore Style Conference Call Procedure
Bellcore Style
Cisco VG248 Call Transfer Procedure
Cisco VG248 Style Three-way Calling Procedure
Cisco VG248 Style
Cisco VG248 Conference Call Procedure
Cisco ATA Style Call Hold/Resume Procedure
Cisco ATA Style Call Transfer Procedure
Cisco ATA Style
Cisco ATA Style Conference Calling Procedure
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Table B-1lists codes to return basic Cisco ATA information
Voice Menu Codes
Voice Menu Option Code Description
916 IP address of the primary DNS server
DNS 2 IP
Table B-3 Cisco ATA Voice Menu Codes-Software Upgrade
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Physical Specifications
Cisco ATA Specifications
Specification
Electrical Specifications for Cisco ATA
Environmental Specifications
Immunity Specifications
Description Specification
Ringing Characteristics
Software Specifications
Physical Interfaces
Tip/ring interfaces for each RJ-11 FXS port Slic
Appendix C Cisco ATA Specifications Software Specifications
Sccp
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Supported Sccp Message Set
Sccp Call Flows
This section describes basic call flows for the Cisco ATA
Appendix D Sccp Call Flows Supported Sccp Message Set
Call Flow Scenarios for Successful Calls
Cisco ATA-to-Cisco CallManager
Step Action Description
ATA
Cisco ATA-to-Cisco CallManager-to-Cisco ATA
Step Station Call Info Description
Step Station Call Info Description
Step Station Call Info Description
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Syntax of upgradecode Parameter
Performing a Cross-Protocol Upgrade
Process
Upgradecode parameter value could be
GL-1
GL-2
GL-3
GL-4
Messages can be part of Sgcp and Mgcp messages
Signaling connection control part
GL-5
GL-6
Business-class services for Internet telephony
Traffic
Allow you to define your own customized markup language
GL-7
GL-8
IN-1
CallerIdMethod ConnectMode Dhcp
EncryptKey
Enabling use
IN-2
IN-3
RTP frames RTP media port configuration
IN-4
Safety recommendations Scaling factor calculation
IN-5
IP encapsulation
IN-6