Cisco Systems ATA 186, ATA 188 manual GL-4

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Glossary

IP

IVR

Internet Protocol. Network layer protocol in the TCP/IP stack offering a connectionless internetwork service. IP provides features for addressing, type-of-service specification, fragmentation and reassembly, and security. Defined in RFC 791.

Interactive voice response. Term used to describe systems that provide information in the form of recorded messages over telephone lines in response to user input in the form of spoken words or, more commonly, DTMF signaling.

L

LDAP

Lightweight DirectoryAccess Protocol

LEC

Local exchange carrier.

Location Server

A SIP redirect or proxy server uses a location server to get information about a caller’s location.

 

Location services are offered by location servers.

M

MGCP

Media Gateway Control Protocol.

MWI

Message-waiting indication.

µ-law

North American companding standard used in conversion between analog and digital signals in PCM

 

systems. Similar to the European A-law. See also A-law and companding.

N

NAT

NSE packets

NAT Server

NTP

Network Address Translation. Mechanism for reducing the need for globally unique IP addresses. NAT allows an organization with addresses that are not globally unique to connect to the Internet by translating those addresses into globally routable address spaces. Also known as Network Address Translator.

Real-Time Transport Protocol (RTP) digit events are encoded using the Named Signaling Event (NSE) format specified in RFC 2833, Section 3.0.

Network Address Translation. an Internet standard that enables a local-area network (LAN) to use one set of IP addresses for internal traffic and a second set of addresses for external traffic.

Network Time Protocol. Protocol built on top of TCP that assures accurate local time-keeping with reference to radio and atomic clocks located on the Internet. This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

 

GL-4

OL-3141-01

 

 

 

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Contents Corporate Headquarters Text Part Number OL-3141-01Copyright 2003, Cisco Systems, Inc All rights reserved N T E N T S IiiWhat You Need DNS1IP DNS2IP Recommended Values Syntax ViiCisco ATA Style Conference Calling Procedure A-7 ViiiPreface OverviewAudience OrganizationConventions Preface Conventions Cisco IOS Telephony Service documentation Related DocumentationObtaining Documentation Cisco.comInternational Cisco web sites can be accessed from this URL Documentation CD-ROMOrdering Documentation Documentation FeedbackObtaining Technical Assistance Technical Assistance CenterCisco TAC Website XivObtaining Additional Publications and Information Cisco TAC Escalation CenterXvi Cisco Analog Telephone Adaptor Overview A P T E ROverview of the Skinny Client Control Protocol 4illustrates the architecture of an Sccp networkHardware Overview Link LEDFunction Button Software Features Sccp VersionVoice Codecs Supported Additional Supported Signaling Protocols Basic ServicesOther Supported Protocols Fax Services Pre-call and Mid-call ServicesPre-call Services Pre-call Services, Mid-call Services,Mid-call Services Style and Related Services Procedure ReferenceCisco ATA style services Cisco ATA Style, page A-6 Bellcore Style, page A-4Installation and Configuration Overview Action ReferenceOL-3141-01 Installing the Cisco ATA Safety Recommendations Network RequirementsWhat the Cisco ATA Package Includes Installation Procedure 5V power adaptor Power cordWhat You Need Procedure Cisco ATA 186 Rear Panel ConnectionsInstalling the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for Sccp Default Boot Load Behavior Page VLANSetting FeatureParameter and Bits Reference BitsHexadecimal format, this value is 0x01cc002b Steps Needed to Configure the Cisco ATA Action ReferenceConfiguring the Cisco ATA Using a Tftp Server Basic Configuration Steps in a Non-TFTP Server EnvironmentAction Setting Up the Tftp Server with Cisco ATA Software Configurable Features and Related ParametersConfigurable Features Related Parameters Creating a Cisco ATA Default Configuration File Parameters Not Used for SccpSyntax of the cfgfmt program follows SyntaxCreating a Configuration File for a Specific Cisco ATA You could change the values as followsSave your changes Using atapname.exe Tool to Obtain MAC Address Cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323cUsing the EncryptKey Parameter and cfgfmt Tool Command ExampleCommand Output Syntax examplesUsing a Dhcp Server Using a Dhcp Server,Without Using a Dhcp Server, Procedure Without Using a Dhcp Server Other Dhcp Options You Can SetVoice Configuration Menu Using the Voice Configuration MenuVoice Menu Number Features Resetting the Cisco ATA to Factory Default Values Entering Alphanumeric ValuesKey Alphanumeric Characters Cisco ATA Web Configuration DNS1IP Resetting the Cisco ATA Using Cisco CallManager Upgrading the Sccp Signaling Image Confirmation box appears. Click OKAdding the Cisco ATA to the Cisco CallManager Default value of None Adding Cisco ATAs ManuallyTime Click OKUsing the Cisco Bulk Administration Tool BAT Using Auto-Registration Parameters and Defaults Configuration Text File Template CA0UID0 CA1UID0UIPassword User Interface UI ParameterParameters for Configuration Method and Encryption SettingsRange Default Voice Configuration Menu Access Code UseTFTPEncryptKey Maximum 31 characters905 UseTFTP, Domain,Network Parameters 320UseTFTP, TftpURL, DHCP, StaticIp, StaticRoute, StaticNetMask,Voice Configuration Menu Access Code Related Parameters StaticIpStaticRoute DHCP, StaticRoute, StaticNetMask,Account Information Parameters StaticNetMaskEPID0orSID0 and EPID1orSID1 Value TypesVoice Configuration Menu Access Codes CA0orCM0 and CA1orCM1Examples Sccp Mode Parameter Operating ParametersUseMGCP Other ParametersLBRCodec IntegerPrfCodec AudioModeConnectMode, page 5-13bit AudioMode, page 5-12bits 1 LBRCodec, ConnectMode,ConnectMode Bit Number Definition0x90000400 311To Use Pre-call and Mid-call Services CallerIdMethod0x00019e60 316916 DHCP,Domain 917NumTxFrames OpFlagsTftpURL, CA0orCM0 and CA1orCM1, VLANSetting TftpURL, DHCP, VLANSetting,See the VLANSetting section on Optional Feature Parameters SigTimerCallWaitTone, Default Recommended Values RingCadenceCall-Progress Tone Parameters List of Call-Progress Tone ParametersTone Parameter Syntax Each tone is specified by nine integers, as followsHow to Calculate Scaling Factors Recommended ValuesUse the following formula to calculate the scaling factor a Default values for the nine-integer array Specific Call-Progress Tone Parameter InformationDialTone 920Cisco ATA plays the busy tone when the callee is busy BusyToneReorderTone 921RingbackTone CallWaitTone923 924NPrintf ConfirmTone925 Extended IP addressRange Default UDPTOS, VLANSetting,TraceFlags MediaPortPage Configuring and Debugging Fax Services Using Fax Pass-through ModeConfiguring the Cisco ATA for Fax Pass-through mode This setting translates to the following bitmapAudioMode AudioMode, ConnectMode,Configuring Cisco IOS Gateways to Enable Fax Pass-through Recommended SettingThis setting translates to the bitmap Enable Fax Pass-through Mode, Disable Fax Relay Feature,Enable Fax Pass-through Mode System Level commandsRun the following command Disable Fax Relay Feature Dial-Peer Level CommandsPerform the command Using FAX Mode Configuring the Cisco ATA for Fax ModeDebugging the Cisco ATA 186/188 Fax Services Configuring the Cisco IOS Gateway for Fax ModeCommon Problems When Using IOS Gateways Run the commandUsing prserv for Diagnosing Fax Problems Prserv OverviewPrserv Overview, Analyzing prserv Output for Fax Sessions, Analyzing prserv Output for Fax Sessions Log event DescriptionDecoding timestamp was set to timestamp2 That the first RTP packet that the Cisco ATA received wasDebugging FAX Pass-through Mode 100Terminating-Gateway Example Debugging FAX Mode Originating-Gateway ExamplePossible Reasons for Failure Using rtpcatch for Diagnosing Fax Problems How to UseRtpcatch Overview Major functionsExample of rtpcatch OptionsOutput Explanation CED tone Detected1032.116=2.213 Fax relay mode Cisco fax relay mode Analyzing rtpcatch Output for Fax SessionsAnalysis Both sides use G.711 for the entire fax sessionUsing rtpcatch to Analyze Common Causes of Failure Possible Causes for FailureCisco fax relay option is not disabled on the gateway Possible Cause for FailureExample 6-10 Fax Pass-through Mode Failure Rtpcatch LimitationsPage Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Procedure for Upgrading all Cisco ATAs at OnceProcedureforUpgradingOneCiscoATA Upgradecode SyntaxUpgradecode Definitions Running the ExecutableUpgrading the Signaling Image Manually Preliminary StepsRunning the Executable File Preliminary Steps, Running the Executable File,Upgrade Requirements Upgrade ProcedureSyntax DefinitionsConfirming a Successful Signaling Image Upgrade Using a Web BrowserUsing the telephone keypad, enter the following Using a Web Browser, Using the Voice Configuration Menu,Using the Voice Configuration Menu OL-3141-01 Troubleshooting General Troubleshooting TipsSymptoms and Actions Installation and Upgrade Issues Restarting the Cisco CallManager You should also have access to a sniffer or LAN analyzer DebuggingFrequently Asked Questions Ring Load per RJ-11 FXS Port Maximum DistanceProcedure Contacting TAC How to Use Pre-call and Mid-call Services Procedures for Using Pre-call ServicesAccess Voicemail Cancel Call-Forward-All Activate Call-Forward-AllRedial Speed DialTo use this feature, follow these steps Call PickupGroup Call Pickup MeetMe ConferenceProcedures for Using Mid-call Services Bellcore Style Call Transfer ProcedureBellcore Style Conference Call Procedure Bellcore StyleCisco VG248 Style Three-way Calling Procedure Cisco VG248 Call Transfer ProcedureCisco VG248 Style Cisco VG248 Conference Call Procedure Cisco ATA Style Call Hold/Resume ProcedureCisco ATA Style Call Transfer Procedure Cisco ATA StyleCisco ATA Style Conference Calling Procedure OL-3141-01 Voice Menu Codes Table B-1lists codes to return basic Cisco ATA informationVoice Menu Option Code Description 916 IP address of the primary DNS server DNS 2 IPTable B-3 Cisco ATA Voice Menu Codes-Software Upgrade OL-3141-01 Cisco ATA Specifications Physical SpecificationsSpecification Electrical Specifications for Cisco ATA Environmental SpecificationsImmunity Specifications Description SpecificationRinging Characteristics Software SpecificationsPhysical Interfaces Tip/ring interfaces for each RJ-11 FXS port SlicAppendix C Cisco ATA Specifications Software Specifications Sccp OL-3141-01 Sccp Call Flows Supported Sccp Message SetThis section describes basic call flows for the Cisco ATA Appendix D Sccp Call Flows Supported Sccp Message Set Call Flow Scenarios for Successful Calls Cisco ATA-to-Cisco CallManagerStep Action Description ATACisco ATA-to-Cisco CallManager-to-Cisco ATA Step Station Call Info DescriptionStep Station Call Info Description Step Station Call Info Description OL-3141-01 Performing a Cross-Protocol Upgrade Syntax of upgradecode ParameterProcess Upgradecode parameter value could be GL-1 GL-2 GL-3 GL-4 Signaling connection control part Messages can be part of Sgcp and Mgcp messagesGL-5 GL-6 Business-class services for Internet telephony TrafficAllow you to define your own customized markup language GL-7GL-8 IN-1 CallerIdMethod ConnectMode Dhcp EncryptKeyEnabling use IN-2IN-3 RTP frames RTP media port configuration IN-4Safety recommendations Scaling factor calculation IN-5IP encapsulation IN-6
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