Aastra Telecom 41-001286-00 manual Making and Answering Calls, VoIP Calls

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Making and Answering Calls

Making and Answering Calls

The MBU 400 System allows you to make both Internet and landline calls. Landline calls are calls made over the Public Service Telephone Network (PSTN) just like a regular phone. All outgoing calls (except emergency calls) are Internet calls by default, unless you specify otherwise. All emergency calls default to the landline. (If you don’t have a landline connected, you must change the emergency line setting. See Changing Emergency Line Settings on page 41 for details.)

The following sections describe how to make and answer Internet, landline, and intercom calls with the MBU 400 System.

VoIP Calls

To make internet calls on your Aastra MBU 400 phone, you must have registered an account on the MBU system through either the handset, Web UI, or configuration file. This may have been done for you by your System Administrator. If there are no VoIP accounts in the system, you will not be able to make internet calls, and attempts to do

so will result in a red IP icon on the handset display. For more information see Configuring the Phone Using the Handset on page 23, the Aastra MBU 400 Administrator Guide, or contact your system administrator.

When you make and receive Internet phone calls, the following icons display:

Entering or editing a number

Dialing or ringing

Active Call

Incoming Call

Making a VoIP Call (over the Internet)

If your primary line is set as VoIP, do the following to make a VoIP call:

1.In Idle mode, enter the number you want to dial.

2.Press the green key R .

If your primary line is set as Landline and you want to make a VoIP call, do the following:

1.In Idle mode, enter the number you want to dial.

2.Press the Options softkey.

3.Select Call on VoIP, and press OK z.

The phone dials the number as a VoIP call and displays the IP dialing icon.

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Aastra MBU 400 User Guide

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Contents MBU 400TM Page Table of Contents Table of ContentsManaging Calls Important Safety Instructions Important Safety InstructionsImportantes mesures de sécurité Software License Agreement Software License AgreementFCC Information FCC InformationUS Service Center Consumer InformationApplicable for Coin or Pay Phone Only Safety Information Safety InformationBattery Disposal Information For countries outside the European UnionPage About This Guide About This GuideDocumentation Call and Telephony Features FeaturesMBU Features IntroductionAastra 420d Handset Features Other MBU FeaturesDisplay Audio Features Other Handset FeaturesInstallation and Setup RequirementsGetting Started Getting StartedMBU Gateway Registering the 420d Handset Call420d Handset Key Descriptions Keys Key DescriptionMBU 400 IP Address and System Status IP address of your phone systemConfiguring Your Phone for First-Time Use StartedGetting Configuring the Phone Using the Handset Specify the Domain and the SIP proxyGetting Started Idle Mode Options Using the 420d HandsetUsing the 420d Handset Handset Idle ScreenHandset Main Menu Main MenuUsing the Volume Control Using the SpeakerphoneChanging the PIN Code for VoIP Settings Changing the Access CodeLocking/Unlocking the Keypad Changing the Access Code on the Gateway Changing the Access Code on the HandsetCustomizing Your Phone Entering Text, Numbers, and SymbolsCustomizing Your Phone Changing the Handset NameInput Symbols Text Input ModesInput Characters Specifying a Language on the Handset Setting Time and DateAutomatic Time/Date Settings Reaching the Language List DirectlySetting Time Manually Setting Date ManuallyChanging Time Format Changing Date Format Changing Time ZoneSetting Daylight Saving Time DST Specifying the Primary Line for Outgoing CallsChoosing VoIP or Landline Specifying Call Groups Changing the Display ContrastChoosing SIP Account Setting Do Not Disturb Setting Call WaitingSetting Audio Resetting the Handset Changing the Ringer VolumeChanging the Ringer Melody Changing the Message Tone Changing the Keypad SoundEnabling/Disabling Silent Mode Setting Your Phone to VibrateChanging Advisory Tones Changing Emergency Line Settings VoIP Calls Making and Answering CallsMaking and Answering Calls Making a VoIP Call over the InternetLandline Calls Intercom CallsMaking a Landline Call Calling All Handsets Calling from the Contacts ListMaking an Intercom Call Calling a Contact on the Primary LineCalling from the Call Log Calling a Contact on a Secondary LineCalling from the Call Log on the Primary Line Redialing on a Primary Line Calling Using RedialCalling from the Call Log on a Secondary Line Redialing on a Secondary LineCalling Using Speeddial Answering CallsAny Key Answer Mode Caller IDMaking Emergency Calls Placing a Call on Hold Handling CallsHandling Calls Calling with a Call on HoldConferencing Calls Muting/Unmuting a CallSwapping Calls Transferring a CallTransferring to a VoIP or Landline Transferring CallsTransferring to another Handset Transferring to a Contacts List NumberEnding Calls Managing Calls Managing CallsContacts List Adding a Contact Editing a ContactChanging the Default Number for a Contact Deleting a ContactDeleting All Contacts Creating a Speeddial for a Contact Groups of ContactsCreating a Contact Group Call Log Viewing Entries in the Call LogAdding a Contact to a Group Voicemail Resetting the MBU Additional FeaturesAdditional Features Manually Registering/De-registering a HandsetChanging Internet Settings Updating the MBU 400 System FirmwareUpdating the Firmware Troubleshooting TroubleshootingIssue Causes Solution There is no audio when I make Issue Causes Solution Cannot make Internet calls, but it Warranty Repair Services Limited WarrantyLimited Warranty After Warranty ServicePage Any key answer mode Index SIP Page