Oregon Scientific WS902H Troubleshooting, Problem Possible cause Solution / Remarks, Alarm

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TROUBLESHOOTING

The below table lists out some of the problems you could encounter. If you are unable to solve the problem, contact the Customer Care Centre in your country. Contact us via www2.oregonscientific.com/service/support.asp

Problem	Possible cause	Solution / Remarks
The unit does not	Power supply?	Ensure plug has been properly inserted into the wall socket
work		Ensure there is no power failure. Check by connecting
		another appliance to the wall socket
The unit does not	Normal use	This is normal as the light bulb generates heat. However,
work		ensure there is enough ventilation and vents are not
		covered as this can pose a fire hazard.
When setting	Normal use	Press RESET at the base of the unit or remove and reinsert
functions, the unit		plug into wall socket. The appliance will then be reset to
does not respond		factory default settings.
The light does not	Light intensity is too low?	Press	to increase light intensity
	Alarm function disabled?	Ensure alarm time is displayed on LCD screen. Press
work
		ALARM to enable.
	Light bulb is defective?	Replace the light bulb.
	Light bulb not properly	Unscrew and screw in the light bulb again.
	screwed in?
Lamp does not turn	Normal operations	Allow 3 seconds for the lamp to dim. Please wait until the
on again immediately		lamp reaches the preset intensity level
after it has been
switched off
No sound when the	Alarm function disabled?	Ensure alarm time is displayed on LCD screen. If -:- - is
alarm goes on		displayed, press ALARM to enable.
	Radio is defective?	If radio has been selected for alarm mode, check that radio
		works. Press RADIO after you disable the alarm or press
		ALARM.
The radio is	Positioning of external	Change position of external antenna if necessary.
defective / produces	antenna?
a crackling sound	Broadcast signal is weak?	Press	RADIO TUNE to search for the correct signal.
Alarm did not activate	Alarm function disabled?	Ensure alarm time is displayed on LCD screen. If -:- - is
today, but it did		displayed, press ALARM to enable.
yesterday	Power failure?	Perhaps there was a power failure which lasted longer than
		the capacity of the back up system? The display will show
		an incorrect time and alarm will be 00:00. Do settings
		again.
The light wakes me	Location of unit is not	It is recommended that the unit is not placed too far and not
too early / late	suitable?	lower than your head while in a sleeping position. Make
		sure the light is not blocked by bed, duvet or pillow.
Snooze does not	Distance?	Wave your hand in front of the SNOOZE SENSOR at a
work		distance range of approx. 1cm to 8cm (0.5 to 3 in).
LCD backlight is too	Display brightness?	Slide DISPLAY BRIGHTNESS to HIGH.
weak to see
There is no sound	External device?	Make sure external device is playing.
after plugging to an	Connection?	Make sure cable is firmly connected with the external
external source
		device and the unit.

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