Heath Zenith PF-4296-WI, PF-4291-BK, PF-4294-OR warranty Troubleshooting Guide, Technical Service

Page 7

TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Light will not

1.

Light switch is turned off.

come on.

2.

Bulb is loose or burned

 

 

out.

 

3.

Fuse is blown or circuit

 

 

breaker is turned off.

 

4.

Daylight turn-off is in ef-

 

 

fect (recheck after dark).

 

5.

Incorrect circuit wiring, if

 

 

this is a new installation.

 

6.

Re-aim the sensor to

 

 

cover desired area.

 

 

 

Light comes

1.

Light control may be in-

on in daylight.

 

stalled in a relatively dark

 

 

location.

 

2.

Light control is in Test

 

 

(Set control switch to an

 

 

ON-TIME position).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Light comes

1.

Light control may be

on for no

 

sensing small animals or

apparent rea-

 

automobile traffic (Reduce

son.

 

sensitivity).

 

2.

Sensitivity is set too high.

 

 

(Reduce sensitivity.)

 

 

 

Light stays

1.

The sensor is pointed

on continu-

 

toward a heat source like

ously.

 

an air vent, dryer vent,

 

 

or brightly painted, heat

 

 

reflective surface (Reduce

 

 

sensitivity).

 

2.

Light control is in Manual

 

 

Mode. (Switch to Auto.)

 

3.

Light control is in

 

 

DualBrite® mode.

 

4.

Sensitivity is set too high.

 

 

(Reduce sensitivity.)

 

 

 

Light flashes

1.

Light control is in the Test

on and off.

 

mode and warming up

 

 

(Flashing is normal under

 

 

these conditions).

 

2.

Heat being reflected from

 

 

other objects may be

 

 

affecting the sensor. (Re-

 

 

aim sensor.)

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before

returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

598-1234-04

Image 7
Contents Operation DualBrite Motion Sensing Diecast LanternMode Switching Summary InstallationDualBrite Dimmer Control Two Motion Lights Recommended Grounding Method WiringWiring Diagram Optional WiringOnly Complete InstallationLower ARM Installation TestingModel 4294 Only Remove the lower Bulb ReplacementSpecifications Rotating Sensor Head to Change Coverage AreaTechnical Service Troubleshooting GuideNo Service Parts Available for this Product Three Year Limited Warranty Funcionamiento Farol DualBrite De fundición Con detector de movimientoADVERTENCIADesconecte la ener- gía en el disyuntor InstalacionResumen de las modalidades del Interruptor Luz De AdornoCableado Conexion Alterna Diagrama de CableadoLo menos sensible Lo más sensible Complete LA InstalacionPrueba Alcance Máximo Angulo de Cobertura MáximaEspecificaciones Reemplazo DE LA BombillaSólo en el modelo 4294 Quite el brazo Servicio Técnico Guia DE Investigacion DE AveriasNo hay piezas de servicio disponibles para este producto Garantía Limitada a 3 Años Caractéristiques FonctionnementMinuterie DualBriteMD Résumé du mode de commutationCâblage Méthode de mise à la terre recommandéeCâblage Facultatif Modèle 4294 seulement Complétez LinstallationInstallation DU Bras Inférieur EssaisModèle 4294 seulement Enlevez le Remplacement DE LampouleFiche Technique Rotation du capteur pour modifier la Zone de couvertureGuide DE Dépannage Service TechniqueGarantie Limitée DE 3 ANS