Sony SCPH-50011 instruction manual Troubleshooting, Power, Picture, Sound

Page 29

Troubleshooting

29

Please go through this section if you experience difficulty in operating the PlayStation®2 console.

•If you experience any of the following difficulties, use this troubleshooting guide to help remedy the problem before requesting repair. Should any problem persist, contact our technical support line at 01-800-759-7669 or 5002-9819 for assistance.

•Make sure the AC power cord is connected to the console and the wall outlet, and the TV (or VCR) or the supplied accessories are connected to the console correctly.

Power

The power is not turned on.

,Check that the AC power cord is connected securely.

,The console is not turned on. Turn on the console using the main power switch on the console rear.

Picture

There is no picture.

,Check that the console is connected to the TV (or VCR) with the AV cable (integrated audio/video).

,Check that the console and the TV (or VCR) are turned on.

,Check that you have selected the video input on the TV (or VCR).

,Check that the AV cable (integrated audio/ video) is connected securely.

,Check that the inserted disc can be played with this console. (see page 4)

,Check that the disc is placed with the label side facing up (data side down).

,The disc is not inserted correctly.

,DVD playback has been stopped.

,Try another set of AV cables .

,The progressive scan option is set to “On” when using a TV that does not support progressive scan (480p), or when using a cable other than the component AV cable (for PlayStation®2).

With the DVD inserted in the console, press the 1 (standby)/reset button on the console front. Then hold down the START button of the analog controller (DUALSHOCK®2) inserted into controller port 1 until the DVD picture is displayed. When DVD playback begins, “Progressive” will be set to “Off”, allowing the DVD video to be displayed as normal. “Progressive” can also be set to “Off” in the Version Information screen (page 12).

Picture noise appears.

,The console is placed on an unstable surface. Place the console on a stable and flat surface. Do not shake or vibrate the console.

,Clean the disc.

,Moisture has condensed inside the console. (see page 3)

,If the video signal from the console has to go through the VCR to get to the TV, the copy protection applied to some DVD videos could affect picture quality. When playing a DVD video, connect the console to the TV directly. (see page 9)

,The progressive scan option is set to “On” when using a TV that does not support progressive scan (480p), or when using a cable other than the component AV cable (for PlayStation®2).

Do not open the disc tray or remove the DVD. With the DVD inserted in the console, press the 1 (standby)/reset button on the console front. Then hold down the START button of the analog controller (DUALSHOCK®2) inserted into controller port 1 until the DVD picture is displayed. When DVD playback begins, “Progressive” will be set to “Off”, allowing the DVD video to be displayed as normal. “Progressive” can also be set to “Off” in the Version Information screen (page 12).

,Some video images appear unnatural when using progressive scan, even when the TV supports progressive mode.

Set “Progressive” to “Off”, and view in standard interlace mode.

The aspect ratio cannot be changed according to the TV when playing wide picture DVD videos.

,Depending on the disc, the aspect ratio is fixed.

,Check that the console is connected to the TV directly. (The selector or receiver (amplifier) may be connected between the console and the TV.)

,Depending on the TV, the aspect ratio is fixed.

When playing a DVD-RW disc recorded in VR mode, the message “Playback is restricted. Cannot play.” is displayed on the screen and then the screen turns blue.

,You may be playing a disc that contains “copy-once” content. Video recorded on CPRM-compatible DVD-RW discs using the copy-once feature cannot be played back. For details, see “Notes on the playback of DVD-R/DVD-RW/DVD+R/ DVD+RW discs” on page 4.

Sound

There is no sound.

,Check that the console is connected to the TV (or VCR) with the AV cable (integrated audio/video).

,Check that the console and the TV (or VCR) are turned on.

,Check that you have selected the video input on the TV (or VCR).

,Check that the TV volume is set properly or “mute” is not selected on the TV.

,Check that the AV cable (integrated audio/ video) is connected securely.

,Check that the inserted disc can be played with this console. (see page 4)

,Check that the disc is placed with the label side facing up (data side down).

, Check that you have connected the console

US

to the audio input connectors on the receiver

 

Additional

(amplifier) correctly. Refer also to the

instructions supplied with your amplifier.

, Try another set of AV cables.

, Check the speaker connections and

settings. Refer also to the instructions

information

supplied with your amplifier.

, Check that you have selected the

appropriate input on the receiver

(amplifier) so that you can listen to sound

 

from the console. Refer also to the

 

instructions supplied with your amplifier.

 

, The console is in pause mode.

 

, The console is in search/slow-motion mode

 

(when playing a DVD video).

 

, You are playing an audio CD or DVD with

 

a DTS audio track.

 

Do not play back DTS audio tracks when

 

the console is connected to an audio device

 

without a built-in DTS decoder. (see page

 

27)

 

, The system setting is not correct for when

 

the console is connected to audio

 

equipment with DIGITAL OUT (OPTICAL)

 

connectors. (see page 10)

 

Poor sound quality.

,The console is placed on an unstable surface. Place the console on a stable and flat surface. Do not shake or vibrate the console.

,Clean the disc.

,Moisture has condensed on the disc. (see page 3)

,You are playing an audio CD or a DVD with DTS audio tracks.

You can play an audio CD or DVD with DTS audio tracks only when the console is connected to audio equipment with a built- in DTS decoder.

The surround effect is difficult to hear when you are playing a DVD video with a Dolby Digital audio track.

,Check the speaker connections and settings. Refer to the operating manual of your receiver (amplifier).

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Contents Logotipo de la familia de productos L3 button, R3 button Ranuras paraOwner’s record Before operating your PlayStation2 consoleInformation Precautions DVD video systems and regional restrictions Irregularly shaped discsTable of contents Important safeguards Replacement parts Damage requiring serviceSafety check Servicing LightningAnalog controller Dualshock Positioning the consoleProduct family logo on the disc tray Connecting to a TV with audio/video inputs Connecting to a VCRConnecting to a TV with an S Video input connector Connecting to a TV with an antenna inputConnecting to a TV with component video input connectors Connecting your console to a TV setUsing the Browser screen Using the main menuUsing the System Configuration menu System Configuration menu is displayedSelect Console using the directional buttons and press Using the main menuChecking version information ButtonStarting a game Playing a gameScreens that appear at start-up Ending a gameDigital mode indicator off Analog mode indicator red Mode switching and the mode indicatorPlaying a game Changing from one game to anotherPlaying an audio CD Using memory cards Playing an audio CDEnding audio CD playback Operating the CD playerTo play a track repeatedly Playing in various modesTo play the desired tracks in a specified order Playing a DVD video Playing a DVD videoEnding DVD video playback Operating the DVD playerSelect the item you want using the directional buttons Using the Control PanelPlaying a DVD video Control Panel item listPlayback in desired order Program Play Using the DVD disc menuRepeated playback Repeat Play Playback in random order Shuffle PlaySelecting Original/Play List for DVD-RW playback To set Repeat Play when a disc is not playingRepeated playback of a selected scene A-B Repeat Starting point point a is setChanging the audio language Settings and adjustments for the DVD playerChanging the viewing angle Displaying subtitlesPlaying in slow-motion Using the Setup displayFinding a particular point on a disc Search Setup display menus Settings and adjustments for the DVD playerSetting language options Language Setup OSDSetting viewer options Custom Setup Setting TV display options Screen SetupScreen for registering a password is displayed Setting Parental ControlScreen for confirming the password is displayed List of level options is displayedSetting sound options Audio Setup If you forget your passwordScreen for changing the password is displayed Screen for deleting the password is displayedDVD Volume Audio Track Auto Select ModePower TroubleshootingPicture SoundDVD video operation TroubleshootingOperation Specifications Glossary Registro del propietario Lea lo siguiente antes de utilizar su consola PlayStation2Información Precauciones Sistemas de vídeo DVD y restricciones regionales Discos con formas irregularesPrecauciones ÍndicePlayStation Reproducción de CD audio Reproducción de vídeos DVDAdvertencias de seguridad Advertencias de seguridad continuación Control analógico DUALSHOCK2 Colocación de la consolaLogotipo de la familia de productos de la bandeja del disco Manual de instrucciones 1 juegoConexión a un televisor con entrada de antena Conexión a un televisor con conector de entrada S VideoDespués de la conexión Al reproducir un vídeo DVDConexión a un dispositivo de audio con decodificador DTS*1 Dolby Digital incorporado sólo vídeo DVDConexión de otros equipos digitales Aparece el menú Configuración del Sistema Uso del menú Configuración del SistemaUso del menú principal Uso de la pantalla NavegadorInserte un disco Comprobación de la versiónPulse el botón La consola inicia el diagnóstico de forma automáticaInicio del juego Para jugarPantallas que aparecen en el inicio Finalización del juegoFunción de vibración Cambio de un juego a otroModo digital indicador apagado Modo analógico indicador rojoUso del reproductor de CD Reproducción de CD audioReproducción de CD audio Reproducción de las pistas en orden arbitrario Reproducción en distintos modosRepetición de todas las pistas Repetición de una pistaReproducción de vídeos DVD Pulse el botón 1/RESETReproducción de vídeos DVD Uso del reproductor de DVDLista de elementos del Panel de Control Uso del Panel de ControlPulse el botón Select Seleccione el elemento que deseeUso del menú del disco DVD Reproducción de vídeos DVD continuaciónReproducción en el orden deseado Reproducción Programada BotónPara cancelar la Reproducción Repetida Para cancelar la Reproducción AleatoriaReproducción Repetida Repetición Reproducción en orden arbitrario Reproducción AleatoriaSe ha establecido el punto a de inicio Use los botones de direcciónCambio del ángulo de visión Visualización de subtítulosPara desactivar los subtítulos Para desactivar el idioma de los subtítulosBúsqueda de un punto determinado en el disco Búsqueda Ajustes para el reproductor de DVD continuaciónUso de la pantalla Ajustar Reproducción en cámara lentaAjuste de las opciones de idioma Selección de idioma Menús de la pantalla AjustarMenú Pantalla MenúFormato del televisor SubtítulosDNR Digital Noise Reduction o reducción digital del ruido Nitidez de contornosPara seleccionar Control Paterno, y pulse el botón Ajuste del Control PaternoAparece la pantalla de introducción de contraseñas Aparece la pantalla de confirmación de la contraseñaSi ha olvidado su contraseña Ajuste de la opciones de sonido AudioPara cambiar su contraseña Vídeos DVD Volumen DVDModo Automático de Selección de Pistas Alimentación Solución de problemasImagen SonidoFuncionamiento de vídeo DVD FuncionamientoEspecificaciones Glosario Título página Modo progresivo página
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