Sony SCPH-50011 instruction manual Troubleshooting, Operation, DVD video operation

30 Troubleshooting (continued)

,Depending on the DVD, the output signal may not comprise the entire 5.1 channel range. It may be monaural or stereo even if the audio track is recorded in Dolby Digital.

The sound comes from the center speaker only.

,Depending on the disc, the sound may come from the center speaker only.

Operation

The controller does not function.

,Check that the controller is connected to the console.

,Check that the analog controller (DUALSHOCK®2) is set to the appropriate mode for the software. (see page 14)

,Try another set of controllers.

,Try setting the “Remote Control” setting of the System Configuration menu to “Gameplay Function Off”.

Some unlicensed 3rd party peripherals may not operate with “Gameplay Function” set to “On”. Note that use of such peripherals is not recommended and will void your warranty.

The software title does not start.

,Check that the inserted disc can be played with this console. (see page 4)

,Check that the disc is placed with the label side facing up (data side down).

,Check that the disc is inserted correctly.

,Clean the disc.

,Moisture has condensed on the disc. (see page 3)

,Try another copy of the disc.

,Check that the DVD-R or DVD-RW you are playing has been finalized.

You cannot save data on the memory card (8MB) (for PlayStation®2) or memory card.

,Check that the memory card (8MB) (for PlayStation®2) or memory card is inserted securely.

,Check that you are playing the game correctly.

Refer to the appropriate software manual.

,Check that there are empty blocks/free space on the memory card (8MB) (for PlayStation®2) or memory card.

,Try another memory card (8MB) (for PlayStation®2) or memory card.

The console does not function properly.

,Static electricity, etc. may affect the console’s operation.

Turn off the main power switch and then turn it back on.

The 1 indicator flashes in red and the console does not work.

,A flashing red light indicates a console “fault” condition and the unit will not operate. Remove any obstructions from the vents to allow the console to cool down. Resume play after the console returns to standby mode.

The disc tray does not open.

,Check that the AC power cord is connected securely.

,Check that the console is turned on.

Turn on the console using the main power switch on the back of the console.

DVD video operation

The console does not play from the beginning when playing a disc.

,Resume Play has been selected.

Select the x (Stop) icon and press the ✕ button twice before you start playing (see page 19).

,Depending on the disc, the DVD disc menu is automatically displayed.

The disc does not play even if the DVD title is selected.

,A Parental Control level has been set on the disc (see page 26).

Playback stops automatically.

,The disc may contain an auto pause signal. While playing such a disc, the console stops playback at the signal.

You cannot perform some functions such as Stop, Search, Slow-motion Play, Program Play, Shuffle Play or Repeat Play.

,Depending on the disc, you may not be able to do some of the operations above.

The language for the audio track cannot be changed.

,Multilingual tracks are not recorded on the DVD.

,Changing the language for the track is prohibited on the DVD.

The subtitle language cannot be changed.

,Multilingual subtitles are not recorded on the DVD.

,Changing the language for the subtitles is prohibited on the DVD.

The subtitles cannot be turned off.

,Depending on the DVD, you may not be able to turn the subtitles off.

The angles cannot be changed when you play a DVD.

,Multi-angles are not recorded on the DVD.

,Changing the angles is prohibited on the DVD.

The icon cannot be selected.

,Insert a DVD-RW (VR mode) disc in the console. (see page 21)