HP OneView for VMware vCenter/Operations Manager/Log Insight manual

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Figure 44 Internet Explorer script error: buttons.0.0 is null

Possible cause: The vSphere user is not assigned the vCenter Administrator role.

Action: Close the window, assign the required role to the user, and then try clicking the HP icon again in the vCenter Console. For instructions, see the HP Insight Control for VMware vCenter Server Installation Guide.

Internet Explorer script error when you select host and click Overview in HP Management pane

Possible cause: The host URL is not on the Internet Explorer list of trusted sites.

Action: Complete the following procedure:

1.Start Internet Explorer.

2.Select Tools→Internet Options.

3.Click the Security tab and select the zone Trusted sites.

4.Click the Sites button.

5.Verify that the https URL for the host is included in the list. If it is not, type the address in the Add this website to the zone box, and then click Add.

6.Click Close, and then click OK to close the Internet Options dialog box.

7.Close Internet Explorer.

8.Restart the vSphere Client.

After you complete this procedure, navigate to the Overview page for the host you want to view.

Internet Explorer Permission denied script error immediately after installation

The following message appears when you start the vSphere Client after installing Insight Control for vCenter:

Figure 45 Internet Explorer script error: Permission denied

Troubleshooting Insight Control for vCenter

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Contents HP Insight Control for VMware vCenter Server Acknowledgements Contents Troubleshooting Provisioning storageViewing hardware alert notifications Firewall port requirements Glossary Index Support and other resourcesOverview Configuring the Server Module for vCenter Configuring Insight Control for vCenterManual association Onboard Administrator Single Sign-OnAssociating the VMware host to iLO Automatic associationUsing the Insight Control for vCenter Properties Configuring the Storage Module for vCenterChecking the initialization status About the Storage Administrator PortalSetting storage pool access Configuring arrays and management serversFor instructions, see Manually refreshing the data Adding HP P6000 Command View management serversAdding HP P6000 EVA arrays Adding HP MSA2000 G2 arrays Adding HP P4000 arraysAdding HP P2000 G3 MSA Systems Adding HP P9000 arrays Adding HP XP arraysViewing arrays and management servers Modifying configured arrays and management servers Modify management server or array type page appears Removing an array or management serverAdding a CA-signed certificate Configuring the VMware Vasa providerConfiguring Insight Control for vCenter Using Insight Control for vCenter Accessing Insight Control for vCenterHP Management pane overview Overview Using the Server Module for vCenterChanging Server Management properties Setting the power cost for a clusterHP SIM Managing clustersViewing power management information for a cluster Viewing infrastructure information for a clusterViewing and updating firmware on clustered servers Manage Smart Components Managing serversViewing server power/thermal information Viewing server configuration informationViewing server networking information Viewing and updating firmware on selected servers Virtual Connect Network DiagramUsing the Insight Control Deployment Wizard Launching into HP toolsViewing logs Prerequisites Using the Storage Module for vCenterHP Insight Software tab Manually refreshing the data Refreshing Storage Module for vCenter dataCanceling a data refresh Changing the automatic data refresh settingsRestarting a data refresh Storage Module for vCenter tabs Customizing Storage Module for vCenter tablesViewing VM or datastore overview information Viewing storage information for a hostViewing summary information Viewing detailed information Viewing storage information for a clusterViewing storage information for a datastore Viewing related VM information Viewing storage information for a VMViewing related datastore information Viewing detailed storage information Viewing related host informationStorage disks Viewing storage disksVirtual Disks tab Viewing virtual disksViewing hosts Viewing HBAsViewing paths Paths tab Using Insight Control for vCenter Viewing all VMs associated with a host or cluster Viewing replicationsView All tab Using the Storage Module for vCenter Using Insight Control for vCenter Provisioning storage Accessing the storage toolsClusters Changing the default location for all P6000 EVA arraysAdding a new datastore HostsAdd Datastores Specify Storage window Storage Array capacity Add Datastores Review and Validate window after validation Add Datastores Summary window Expanding a datastoreExpand Datastore window Deleting a datastoreDeleting a volume Deleting an unassigned volumeCreate Virtual Machines Specify VMs window Creating a VM from a templateProvisioning storage Create Virtual Machines Specify Names window Provisioning storage Create Virtual Machines Summary window Cloning a VMClone Virtual Machine Clone Parameters window Clone Virtual Machine Specify New Names window Provisioning storage Clone Virtual Machine Summary window VCenter Server event category info Onboard Administrator eventsViewing hardware alert notifications Insight Control for vCenter eventsVCenter Server event category warning VCenter Server event category error HP Snmp agent and HP CIM provider events AlarmsAlarm icon HP Insight Software tab not available in vSphere Client TroubleshootingTroubleshooting Insight Control for vCenter Viewing the log filesSlow response in the vSphere Client VCenter service terminates during startupInternet Explorer script error buttons.0.0 is null Server summary data is not displayed for host Troubleshooting the Server Module for vCenterError Communicating with iLO at VM host Stale or corrupt cache or cookies results in GUI anomaliesTroubleshooting the Server Module for vCenter Cost Advantage field not showing values HP SIM auto-login fails from Insight Control for vCenterFirmware inventory information is not shown Troubleshooting the Storage Module for vCenterRefresh takes a long time to complete Storage Administrator Portal login credentialsGUI P9000 virtual disk information missing from Storage Overview RMI connection exception in Storage OverviewStorage information cannot be exported JBoss exceptions occur when running Vasa provider serviceCannot configure datastore block size How to contact HP Support and other resourcesInformation to collect before contacting HP Documents HP authorized resellersDocumentation feedback Related informationInsight Control for vCenter firewall ports Firewall port requirementsCLI GlossarySSO Index P2000 G3 MSA errors troubleshooting, 84 P2000 G3 MSA System Index