HP OneView for VMware vCenter/Operations Manager/Log Insight manual

Software section, and then click Properties in the upper right corner. Enter the iLO settings, and then click OK.

•Configure iLO from the HP Insight Software tab.

Select a host and click the HP Insight Software tab. Click the Overview link in the HP Management pane, and then click the Properties link in the upper right corner. Enter the iLO settings, and then click Save.

•Use automatic association.

Verify that the HP SNMP agents/HP CIM providers are installed on the host, and that the credentials are correct:

◦Insight Control for vCenter Version 6.3 and later can make the host-to-iLO association by communicating directly with the ESX or ESXi host. The HP Management Agents for VMware ESX or the HP ESXi Offline Bundle for VMware ESXi must be installed on the host for the automatic association to occur.

◦For Insight Control for vCenter Version 6.2.2 and earlier, the VMware host-to-iLO association is automatically derived from HP SIM if HP SIM is present in the environment. HP SIM can require that the HP Management Agents for VMware ESX or the HP ESXi Offline Bundle for VMware ESXi are installed on the host.

Possible cause 2: The host lost its connection to iLO.

Action: Re-seat the host in its enclosure.

Health status or information is missing for specific hosts or clusters

Possible cause: Active and properly authenticated communication between vCenter Server, Insight Control for vCenter, HP Management Agents for VMware ESX /HP ESXi Offline Bundle for VMware ESXi, or Virtual Connect Manager (blades only), and the managed nodes is not established with their management processors.

Action: Verify that properly authenticated communication is established.

•Verify that the iLO information is associated correctly with the corresponding host system as described in “Configuring the Server Module for vCenter” (page 7).

•Verify that the HP Management Agents for VMware ESX or the HP ESXi Offline Bundle for VMware ESXi are installed and that the credentials are properly configured in Insight Control for vCenter.

•Verify that either the global credentials or the credentials specific to each iLO, Onboard Administrator, and VMware host are configured properly.

•Ensure that the initial polling cycle is complete. This may take a few moments, depending on the settings. For more information on the polling cycle, see “Configuring the Server Module for vCenter” (page 7). On the Configuration tab, the administrator can configure the polling cycle.

Auto-login not working for URLs provided for managed nodes by Insight Control for vCenter

Possible cause: A valid user name and password are not configured, or an SSO certificate (for SSO to Onboard Administrator) is not installed.

Action: Verify the user credentials or SSO settings:

•Ensure that the credentials provided are for a vCenter Server administrator. Auto-login is available only for vCenter Server administrators. For more information, see “Launching into HP tools” (page 30).

•Ensure that the correct credentials are provided for iLO, Onboard Administrator, and HP SIM. The information can be entered using the global credentials setting or by entering the individual

Troubleshooting the Server Module for vCenter 77