HP OneView for VMware vCenter/Operations Manager/Log Insight manual

Page 82

RMI connection exception in Storage Overview page

When a Storage Module for vCenter data refresh is in progress, and a user initiates the VMware re-scan process, the following message might be displayed if you try to view the Storage Overview page for a host:

Error Occurred. java.rmi.ConnectException refused to host:

IP_address;nested exception is: java.net.ConnectException:

Connection refused:connect

Possible cause: The Storage Module for vCenter service is not running.

Action: Restart the HP Insight Control Storage Module for vCenter Service, which initiates the Storage Module for vCenter refresh process. Wait for the data refresh to complete before trying to view the Storage Overview page.

P9000 virtual disk information missing from Storage Overview page

Possible cause: The hostgroup name for the ports on the array exceeds 16 characters.

Action: Rename the hostgroup on the array to a name that is up to 16 characters, and then initiate a manual data refresh. When the refresh process is complete, information will be displayed for the P9000 virtual disks.

Concatenated replicated LUNs not recognized as replicated LUNs

Replication information is not available for a datastore that consists of two replicated LUNs. (“Concatenated replicated LUNs” (page 82)).

Figure 46 Concatenated replicated LUNs

Cause: This configuration is not supported by the Storage Module for vCenter.

Duplicate LUNs displayed in Storage Module for vCenter interface

Possible cause: When using multipathing, duplicate LUNs might be displayed if a LUN is presented to a host using different LUN numbers across multiple paths.

Action: There are two options for addressing this issue:

Reconfigure the LUNs so they have a single LUN number across all paths. For more information, see article 1003973 in the VMware Knowledge Base.

Disable the VMware advanced setting Scsi.CompareLUNNumber.

82 Troubleshooting

Image 82
Contents HP Insight Control for VMware vCenter Server Acknowledgements Contents Provisioning storage TroubleshootingViewing hardware alert notifications Support and other resources Firewall port requirements Glossary IndexOverview Configuring Insight Control for vCenter Configuring the Server Module for vCenterAutomatic association Onboard Administrator Single Sign-OnAssociating the VMware host to iLO Manual associationConfiguring the Storage Module for vCenter Using the Insight Control for vCenter PropertiesAbout the Storage Administrator Portal Checking the initialization statusConfiguring arrays and management servers Setting storage pool accessAdding HP P6000 Command View management servers For instructions, see Manually refreshing the dataAdding HP P6000 EVA arrays Adding HP P4000 arrays Adding HP MSA2000 G2 arraysAdding HP P2000 G3 MSA Systems Adding HP XP arrays Adding HP P9000 arraysViewing arrays and management servers Modifying configured arrays and management servers Removing an array or management server Modify management server or array type page appearsConfiguring the VMware Vasa provider Adding a CA-signed certificateConfiguring Insight Control for vCenter Accessing Insight Control for vCenter Using Insight Control for vCenterHP Management pane overview Using the Server Module for vCenter OverviewSetting the power cost for a cluster Changing Server Management propertiesManaging clusters HP SIMViewing infrastructure information for a cluster Viewing power management information for a clusterViewing and updating firmware on clustered servers Managing servers Manage Smart ComponentsViewing server configuration information Viewing server power/thermal informationViewing server networking information Virtual Connect Network Diagram Viewing and updating firmware on selected serversLaunching into HP tools Using the Insight Control Deployment WizardViewing logs Using the Storage Module for vCenter PrerequisitesHP Insight Software tab Refreshing Storage Module for vCenter data Manually refreshing the dataChanging the automatic data refresh settings Canceling a data refreshRestarting a data refresh Customizing Storage Module for vCenter tables Storage Module for vCenter tabsViewing storage information for a host Viewing VM or datastore overview informationViewing summary information Viewing storage information for a cluster Viewing detailed informationViewing storage information for a datastore Viewing storage information for a VM Viewing related VM informationViewing related datastore information Viewing related host information Viewing detailed storage informationViewing storage disks Storage disksViewing virtual disks Virtual Disks tabViewing HBAs Viewing hostsViewing paths Paths tab Using Insight Control for vCenter Viewing replications Viewing all VMs associated with a host or clusterView All tab Using the Storage Module for vCenter Using Insight Control for vCenter Accessing the storage tools Provisioning storageHosts Changing the default location for all P6000 EVA arraysAdding a new datastore ClustersAdd Datastores Specify Storage window Storage Array capacity Add Datastores Review and Validate window after validation Expanding a datastore Add Datastores Summary windowDeleting a datastore Expand Datastore windowDeleting an unassigned volume Deleting a volumeCreating a VM from a template Create Virtual Machines Specify VMs windowProvisioning storage Create Virtual Machines Specify Names window Provisioning storage Cloning a VM Create Virtual Machines Summary windowClone Virtual Machine Clone Parameters window Clone Virtual Machine Specify New Names window Provisioning storage Clone Virtual Machine Summary window Insight Control for vCenter events Onboard Administrator eventsViewing hardware alert notifications VCenter Server event category infoVCenter Server event category warning VCenter Server event category error Alarms HP Snmp agent and HP CIM provider eventsAlarm icon Viewing the log files TroubleshootingTroubleshooting Insight Control for vCenter HP Insight Software tab not available in vSphere ClientVCenter service terminates during startup Slow response in the vSphere ClientInternet Explorer script error buttons.0.0 is null Stale or corrupt cache or cookies results in GUI anomalies Troubleshooting the Server Module for vCenterError Communicating with iLO at VM host Server summary data is not displayed for hostTroubleshooting the Server Module for vCenter HP SIM auto-login fails from Insight Control for vCenter Cost Advantage field not showing valuesTroubleshooting the Storage Module for vCenter Firmware inventory information is not shownStorage Administrator Portal login credentials Refresh takes a long time to completeGUI RMI connection exception in Storage Overview P9000 virtual disk information missing from Storage OverviewJBoss exceptions occur when running Vasa provider service Storage information cannot be exportedCannot configure datastore block size Support and other resources How to contact HPInformation to collect before contacting HP Related information HP authorized resellersDocumentation feedback DocumentsFirewall port requirements Insight Control for vCenter firewall portsGlossary CLISSO Index P2000 G3 MSA errors troubleshooting, 84 P2000 G3 MSA System Index