HP Medical Archive Solution manual Amqs, Auma, Aume, Caid, Caih, Caqd, Caqh

Page 188

Troubleshooting Alarms

Attr.

Description

Recommended Action

Code

 

 

 

AMQS

Audit Message Queue Size; a count of

Check the load on the system—if

 

audit messages waiting in the queue to be

there have been a significant

 

committed to the database.

number of transactions this may

 

Alarms are based on the queue being over

be normal and will resolve itself

 

a specified threshold. During heavy loads

over time.

 

the queue can go over 10,000 or even

If the alarm persists, view a chart

 

50,000, but at that level it should be

of the queue size. If the number

 

closely monitored.

continues increasing without ever

 

 

 

decreasing, contact HP technical

 

 

 

support.

 

 

 

AUMA

AMS Device Status; indicates the general

If the service indicates “DB Con-

 

status of the AMS service:

nectivity Error”, restart the server.

 

• 0 = No errors

If this does not clear the problem,

 

• 1 = DB Connectivity Error

contact HP technical support.

 

 

 

 

 

AUME

AMS Device State; whether the device is:

If the device goes into “Standby”,

 

•

0 = Offline

continue monitoring and if the

 

•

1 = Standby

problem persists, contact HP tech-

 

nical support.

 

•

2 = Online

 

If the device goes into “Offline”

 

 

 

 

 

 

and there are no known server

 

 

 

hardware issues (server

 

 

 

unplugged) or a scheduled

 

 

 

downtime for the device, contact

 

 

 

HP technical support.

 

 

 

CAID

Count of Available Ingest Destinations;

This alarms clear when underly-

 

nodes that accept connections for ingest-

ing issues of available LDR

CAIH

ing content.

services are corrected. Ensure the

 

 

Normally there is more than one in a grid.

DICOM (for CAID/CAQD) and

 

When there is only one, a warning is set;

HTTP (for CAIH/CAQH) compo-

 

having none is a major alarm condition.

nents of LDRs are online and

 

 

 

running normally.

CAQD

Count of Available Q/R Destinations;

 

 

nodes accepting connections for content

 

CAQH

 

query and retrieve operations.

 

 

 

 

Normally there is more than one in a grid.

 

 

When there is only one, a warning is set;

 

 

having none is a major alarm condition.

 

 

 

 

 

173

HP Medical Archive

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Page 187 Page 189
Contents HP Medical Archive Solutions User Guide Page Disclaimer Contents Alarms Configuration 151 Troubleshooting Alarms 171 Glossary Hpma User Guide Viii HP Medical Archive Purpose CurrencyNetwork Management System NMS Server ManagerIntended Audience Using this Guide Document StructureReferences ChaptersConventions TerminologyFonts Save configuration as defaultNumerics Color ContactsKeyboard Input Chapter Contents Getting StartedArchitecture Overview Role of the Network Management System NMS Network and Element TerminologyLocations NodesServices CapabilitiesComponents AttributesAdobe SVG Viewer plug-in Accessing the NMSSoftware Requirements Log Log OutManaging User Accounts Location of the Logout ButtonAction Description Account Management ConfigurationAccount Configuration Controls Account Management Attributes Attribute Type / Units Description User AccountsGroup Accounts NMSEditing Your Account Attribute Type / Units DescriptionInterface2 Components Frames HeaderRefresh Time Refreshing the DisplaySystem Status Indicator Account Management ButtonLogout Button Version InformationNaming Conventions Navigation TreeTree Structure Tabs Content FramesStatus Indicators Property Information Overview SelectorsImmediate Reports Active AlarmsText Color Reports AlarmsConfiguration Hpma User Guide Navigating Locations and Nodes Location and Node MapsNMS Interface-Sample Site Map of Cabinets NMS Interface-Sample Server Map of Services Hpma User Guide HP Medical Archive Alarms3 System Status Overview System MonitoringAlarm Monitoring Algorithm NotificationsAlarm Levels and Indicators Indicators and PropagationAlarm Levels and Indicators Icon Color Level MeaningAlarms Tab Sample Alarm Indicator PropagationHeading Definition Alarm Table HeadingsMain Sample Alarm History Request Form HistoryAnalyzing Alarm Histories Sample Alarm History ReportLocate the Source of an Alarm Alarm HandlingTracing the Source of an Alarm Resolving Alarms Troubleshoot the AlarmClearing Alarms Identify the Component and AttributeHpma User Guide HP Medical Archive Reports4 Report Types Charts and Text ReportsIntroduction to Reporting Accessing Reports Immediate ReportsImmediate Report Buttons Button Report Type PresentationQuick Reports Report Request Form-Quick ReportsCustom Reports Report Request Form-Custom ReportsCharts Report FormatsChart Colors and Shading Interpreting Lines and ShadingLevel Graph Sample MeaningState Graph Text ReportsBar Graph Chart View Controls WindowPrinting Charts and Reports Browser Context MenusPrint Options Hpma User Guide HP Medical Archive Services Components HP Medical Archive Services Overview of Services and ComponentsServices Service Components Service Components Parent Icon Name Service Data ProvidedLDR, FSG Dicom CLB, CMSHttp CLB, LDR RAID SSMInterpreting Attribute Description Tables Sample Service AttributesAttribute Type / Units Description Alarm Attribute Type / Units Description Alarm Node Information 220 = 3,145,728 bytesADC Attributes ADC-Administrative Domain ControllerADC Service Attributes ADC Status Enumerated Status of the service’s Attribute Type / Units Description Alarm System Status NTPADC X Connectivity Component Attributes ADC ComponentsConnectivity Connectivity Status ConnectionsAMS Attributes AMS Service AttributesAMS-Audit Management System Ing time, Audit Management System NTP AMS X Events Component Attributes AMS ComponentsEvents AMS X Connectivity Component Attributes AMS X Connectivity Component Attributes CLB Attributes CLB Service AttributesCLB-Connection Load Balancer Ing time, Connection Load Balancer NTP CLB Components Dicom HttpCLB X Dicom Component Attributes Dicom AssociationsCiaf Http CLB X Http Component AttributesAttribute Type / Units Description Alarm Http Sessions CLB X Connectivity Component Attributes CLB X Connectivity Component Attributes CMN-Configuration Management Node CMN Service AttributesCMN Attributes Remote Connections and PermissionsCMN Status Enumerated Status of the service’s Attribute Type / Units Description Alarm System Status CMN Components DicomCMN X Audit Component Attributes AuditIP Ranges CMN X IP Ranges Component Attributes LocationsHttp Advanced CMN X Http Component AttributesCMN X Http Advanced Component Attributes Http /UUID NamespaceHttp /DICOM Namespace Attribute Type / Units Description Alarm Dicom AEs Dicom AdvancedCMN X Dicom Component Attributes Grid AEAttribute Type / Units Description Alarm Dicom Profiles CMN X Dicom Advanced Component AttributesAdvanced Config Profiles Coerce Tag ProfilesAttribute Type / Units Description Alarm Dicom Indexed Tags Dicom IndexesFSG Groups CMN X Dicom Indexes Component AttributesAttribute Type / Units Description Alarm Grid Information Grid OptionsGrid Tasks CMN X Grid Options Component AttributesPending ActiveHistorical NMS EntitiesHhmmss Attribute Type / Units Description Alarm NMS Entities CMN X NMS Entities Component AttributesOID CMN X Connectivity Component AttributesAttribute Type / Units Description Alarm Connectivity Status CMS Attributes CMS-Content Management SystemCMS Service Attributes Ing time, Content Management System CMS Components ContentCMS X Content Component Attributes Content Purging DatabaseCMS X Database Component Attributes Database StatisticsCMS X Dicom Component Attributes SynchronizationInnoDB Tablespace Sending CMS X Synchronization Component AttributesProcessing CMS X Connectivity Component Attributes Audit Count Messages waiting for confirmed FSG-File System Gateway FSG Host NodesSingle Site Primary FSG Secondary FSG Base Group Expansion GroupFSG Service Attributes FSG AttributesGPS not used in the Hpma FSG Components File System Operations StorageFSG X Storage Component Attributes Retrieve From Grid Replication Remove From GridFSG X Replication Component Attributes PrimarySecondary BackupFSG X Backup Component Attributes Previous Backup Backup ScheduleCurrent Backup Client Services Client ServicesFSG X Client Services Component Attributes FSG X Connectivity Component Attributes 114 HP Medical Archive LDR Attributes LDR Service AttributesLDR-Local Distribution Router Storage Status Enumerated Status of the Storage compo Http Status Enumerated Status of the Http component’s Fopn LDR Components LDR X Storage Component Attributes Background Verification LDR X Dicom Component Attributes Associations Failed Dicom C-ECHO Dicom C-STORE Dicom C-MOVE Dicom Storage CommitmentLDR X Http Component Attributes Http GET Http Head LDR X Connectivity Component Attributes Attribute Type / Units Description Alarm Connections NMS Attributes NMS Service AttributesNMS-Network Management System Ing time, Network Management System 134 HP Medical Archive Tablespace NMS ComponentsNMS X Database Component Attributes NMS X Connectivity Component Attributes 137 HP Medical Archive SSM Attributes SSM Service AttributesSSM-Server Status Monitor Slsa RAID SSM ComponentsProcessors SSM X Events Component Attributes Select the Configuration X Main Resetting Error Event CountersAttribute Type / Units Description Alarm Error List Volumes SSM X Volumes Component AttributesSSM X Services Component Attributes Attribute Type / Units Description Alarm ServicesSSM X Network Component Attributes NetworkPackages Devices ReceiveRAID TransmitEnclosures SSM X RAID Component AttributesControllers Arrays Drives Hpma User Guide 150 HP Medical Archive Configuration Introduction to Configuration Each service’s Configuration tab has two pagesAlarm Configuration Configuration-NotificationNotification Table Headings Heading DescriptionActive Alarms 156 HP Medical Archive Setting an Alarm Threshold Changing Alarm SettingsEnabling or Disabling an Alarm Service and Component Configuration Configuration-MainMain Page Configuration Settings Common to All Services Prompt Type DescriptionADC Configuration AMS Configuration CLB ConfigurationCMN Configuration CLB X Dicom Component Configuration SettingsPrompt Type Description Reset Dicom Prompt Type Description Reset HttpCMS Configuration FSG ConfigurationFSG X Storage Component Configuration Settings LDR Configuration LDR Service Configuration SettingsLDR X Storage Component Configuration Settings LDR X Dicom Component Configuration Settings LDR X Http Component Configuration Settings NMS Configuration SSM ConfigurationSSM X Events Component Configuration Settings SSM X Network Component Configuration Settings Troubleshooting Alarms Alarm Reference Table OverviewAttr Description Recommended Action Code AdcaAmqs AumaAume CaidCiaf CisfClba ClbeCoaf CmnaCmne Dbsf Deae DeafDeai DeamFdpp ErrsFcsa Ferr FgwaFgwe FopnFrgf FrgpFrgr FsgpFsta HeidHeig HeihHste HstuLdra LdreMstu NadcNams NangNcms NdbcNdup NlnkNnms NscaNsce NtbrPbst Pmem Savp RMS1Rstu Smtt SlsaSmst Ssme SpopSsma Svst SsteSstu Swmu TnerTrfs TrssVmst VmfiVmfr Hpma User Guide 194 HP Medical Archive Introduction to Server Manager Overview of Server Manager Core Application Automatic Startup and Shutdown Server Manager Operation Status Display ComponentsHeader Version Service ListService Name Control Buttons Server IdentificationNode Type Host NameUsing the Interface Display UpdatesPrompt Line Keyboard InputInitiating an Action Command OperationsMonitoring Services Restarting the Server Starting ServicesStopping Services If the server must be powered down for hardware maintenance Shutting Down the ServerGlossary Instance FlywheelingGrid Task Glossary 210 HP Medical Archive 211 HP Medical Archive Hpma User Guide 212 HP Medical Archive Index 214 HP Medical Archive
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