HP Medical Archive Solution manual Alarm Handling, Tracing the Source of an Alarm

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HPMA User Guide

These queries are a powerful grid diagnostic tool, enabling you to identify alarm patterns and service issues. Regularly reviewing alarm patterns can resolve minor issues before they impact grid functionality. At the very least, reviewing the alarm history gives an overview of how the system is functioning and may help to prevent future alarms.

Alarm Handling

The NMS is a critical tool for responding to system alarms. When you receive an alarm notification, the NMS provides the data necessary to resolve the issue. This section provides step-by-step procedures for investigating, evaluating, and responding to alarms.

Tracing the Source of an Alarm

Tracing an alarm follows these main steps (each is expanded later in the text):

1.Trace through the network tree to the specific node generating the alarm.

2.Use the information from the Alarms table to identify the compo- nent and attribute causing the alarm.

3.Troubleshoot the alarm by using the lookup table in Chapter 7, “Troubleshooting Alarms” on page 171.

1.Locate the Source of an Alarm

a.Log in to the NMS to display the Network Map. Use the icons and color codes (Table 3 on page 29) to determine which location has triggered the alarm.

b.Select the Site that is displaying the alarm icon to view the cabinet icons for that location. Use the icons and color codes to determine which cabinet has triggered the alarm.

c.Select the cabinet that is displaying the alarm icon to view the node icons for that cabinet.

d.Select the node with the alarm icon to view the service icons for that node. Use the color codes to determine which service has triggered the alarm.

e.Select the service with the alarm color to access the service’s

Overview page.

f.Select the Alarms X Main page to view the summary table of monitored attributes for the service and its components. Locate

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HP Medical Archive

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Contents HP Medical Archive Solutions User Guide Page Disclaimer Contents Alarms Configuration 151 Troubleshooting Alarms 171 Glossary Hpma User Guide Viii HP Medical Archive Currency PurposeNetwork Management System NMS Server ManagerIntended Audience Document Structure Using this GuideReferences ChaptersTerminology ConventionsNumerics Save configuration as defaultFonts Keyboard Input ContactsColor Getting Started Chapter ContentsArchitecture Overview Network and Element Terminology Role of the Network Management System NMSLocations NodesCapabilities ServicesComponents AttributesSoftware Requirements Accessing the NMSAdobe SVG Viewer plug-in Log Out LogLocation of the Logout Button Managing User AccountsAccount Configuration Controls Account Management ConfigurationAction Description Attribute Type / Units Description User Accounts Account Management AttributesGroup Accounts NMSAttribute Type / Units Description Editing Your AccountInterface2 Components Header FramesRefreshing the Display Refresh TimeAccount Management Button System Status IndicatorLogout Button Version InformationTree Structure Navigation TreeNaming Conventions Status Indicators Content FramesTabs Selectors Property Information OverviewText Color Active AlarmsImmediate Reports Configuration AlarmsReports Hpma User Guide Location and Node Maps Navigating Locations and NodesNMS Interface-Sample Site Map of Cabinets NMS Interface-Sample Server Map of Services Hpma User Guide HP Medical Archive Alarms3 System Monitoring System Status OverviewNotifications Alarm Monitoring AlgorithmIndicators and Propagation Alarm Levels and IndicatorsIcon Color Level Meaning Alarm Levels and IndicatorsSample Alarm Indicator Propagation Alarms TabMain Alarm Table HeadingsHeading Definition History Sample Alarm History Request FormSample Alarm History Report Analyzing Alarm HistoriesTracing the Source of an Alarm Alarm HandlingLocate the Source of an Alarm Troubleshoot the Alarm Resolving AlarmsClearing Alarms Identify the Component and AttributeHpma User Guide HP Medical Archive Reports4 Introduction to Reporting Charts and Text ReportsReport Types Immediate Reports Accessing ReportsImmediate Report Buttons Button Report Type PresentationReport Request Form-Quick Reports Quick ReportsReport Request Form-Custom Reports Custom ReportsReport Formats ChartsInterpreting Lines and Shading Chart Colors and ShadingLevel Graph Sample MeaningBar Graph Text ReportsState Graph Window Chart View ControlsBrowser Context Menus Printing Charts and ReportsPrint Options Hpma User Guide HP Medical Archive Services Components Services Overview of Services and ComponentsHP Medical Archive Services Service Components Parent Icon Name Service Data Provided Service ComponentsLDR, FSG Dicom CLB, CMSRAID SSM Http CLB, LDRAttribute Type / Units Description Alarm Sample Service AttributesInterpreting Attribute Description Tables 220 = 3,145,728 bytes Attribute Type / Units Description Alarm Node InformationADC Service Attributes ADC-Administrative Domain ControllerADC Attributes ADC Status Enumerated Status of the service’s NTP Attribute Type / Units Description Alarm System StatusConnectivity ADC ComponentsADC X Connectivity Component Attributes Connections Connectivity StatusAMS-Audit Management System AMS Service AttributesAMS Attributes Ing time, Audit Management System NTP Events AMS ComponentsAMS X Events Component Attributes AMS X Connectivity Component Attributes AMS X Connectivity Component Attributes CLB-Connection Load Balancer CLB Service AttributesCLB Attributes Ing time, Connection Load Balancer NTP Dicom Http CLB ComponentsCLB X Dicom Component Attributes Dicom AssociationsCiaf CLB X Http Component Attributes HttpAttribute Type / Units Description Alarm Http Sessions CLB X Connectivity Component Attributes CLB X Connectivity Component Attributes CMN Service Attributes CMN-Configuration Management NodeCMN Attributes Remote Connections and PermissionsCMN Status Enumerated Status of the service’s Attribute Type / Units Description Alarm System Status Dicom CMN ComponentsIP Ranges AuditCMN X Audit Component Attributes Locations CMN X IP Ranges Component AttributesCMN X Http Component Attributes Http AdvancedHttp /UUID Namespace CMN X Http Advanced Component AttributesHttp /DICOM Namespace Dicom Advanced Attribute Type / Units Description Alarm Dicom AEsCMN X Dicom Component Attributes Grid AECMN X Dicom Advanced Component Attributes Attribute Type / Units Description Alarm Dicom ProfilesCoerce Tag Profiles Advanced Config ProfilesDicom Indexes Attribute Type / Units Description Alarm Dicom Indexed TagsFSG Groups CMN X Dicom Indexes Component AttributesGrid Options Attribute Type / Units Description Alarm Grid InformationGrid Tasks CMN X Grid Options Component AttributesActive PendingHhmmss NMS EntitiesHistorical CMN X NMS Entities Component Attributes Attribute Type / Units Description Alarm NMS EntitiesOID CMN X Connectivity Component AttributesAttribute Type / Units Description Alarm Connectivity Status CMS Service Attributes CMS-Content Management SystemCMS Attributes Ing time, Content Management System CMS X Content Component Attributes ContentCMS Components Database Content PurgingCMS X Database Component Attributes Database StatisticsInnoDB Tablespace SynchronizationCMS X Dicom Component Attributes Processing CMS X Synchronization Component AttributesSending CMS X Connectivity Component Attributes Audit Count Messages waiting for confirmed FSG Host Nodes FSG-File System GatewaySingle Site Primary FSG Secondary FSG Base Group Expansion GroupFSG Attributes FSG Service AttributesGPS not used in the Hpma FSG Components FSG X Storage Component Attributes StorageFile System Operations Retrieve From Grid Remove From Grid ReplicationPrimary FSG X Replication Component AttributesFSG X Backup Component Attributes BackupSecondary Current Backup Backup SchedulePrevious Backup FSG X Client Services Component Attributes Client ServicesClient Services FSG X Connectivity Component Attributes 114 HP Medical Archive LDR-Local Distribution Router LDR Service AttributesLDR Attributes Storage Status Enumerated Status of the Storage compo Http Status Enumerated Status of the Http component’s Fopn LDR Components LDR X Storage Component Attributes Background Verification LDR X Dicom Component Attributes Associations Failed Dicom C-ECHO Dicom C-STORE Dicom Storage Commitment Dicom C-MOVELDR X Http Component Attributes Http GET Http Head LDR X Connectivity Component Attributes Attribute Type / Units Description Alarm Connections NMS-Network Management System NMS Service AttributesNMS Attributes Ing time, Network Management System 134 HP Medical Archive NMS X Database Component Attributes NMS ComponentsTablespace NMS X Connectivity Component Attributes 137 HP Medical Archive SSM-Server Status Monitor SSM Service AttributesSSM Attributes Slsa Processors SSM ComponentsRAID SSM X Events Component Attributes Attribute Type / Units Description Alarm Error List Resetting Error Event CountersSelect the Configuration X Main SSM X Volumes Component Attributes VolumesSSM X Services Component Attributes Attribute Type / Units Description Alarm ServicesPackages NetworkSSM X Network Component Attributes Receive DevicesTransmit RAIDControllers SSM X RAID Component AttributesEnclosures Arrays Drives Hpma User Guide 150 HP Medical Archive Configuration Each service’s Configuration tab has two pages Introduction to ConfigurationConfiguration-Notification Alarm ConfigurationHeading Description Notification Table HeadingsActive Alarms 156 HP Medical Archive Enabling or Disabling an Alarm Changing Alarm SettingsSetting an Alarm Threshold Configuration-Main Service and Component ConfigurationMain Page Configuration Settings Common to All Services Prompt Type DescriptionADC Configuration CLB Configuration AMS ConfigurationCLB X Dicom Component Configuration Settings CMN ConfigurationPrompt Type Description Reset Dicom Prompt Type Description Reset HttpFSG Configuration CMS ConfigurationFSG X Storage Component Configuration Settings LDR Service Configuration Settings LDR ConfigurationLDR X Storage Component Configuration Settings LDR X Dicom Component Configuration Settings LDR X Http Component Configuration Settings SSM Configuration NMS ConfigurationSSM X Events Component Configuration Settings SSM X Network Component Configuration Settings Troubleshooting Alarms Overview Alarm Reference TableAttr Description Recommended Action Code AdcaAuma AmqsAume CaidCisf CiafClba ClbeCmne CmnaCoaf Dbsf Deaf DeaeDeai DeamFcsa ErrsFdpp Fgwa FerrFgwe FopnFrgp FrgfFrgr FsgpHeid FstaHeig HeihHstu HsteLdra LdreNadc MstuNams NangNdbc NcmsNdup NlnkNsca NnmsNsce NtbrPbst Pmem Rstu RMS1Savp Smst SlsaSmtt Ssma SpopSsme Sstu SsteSvst Tner SwmuTrfs TrssVmfr VmfiVmst Hpma User Guide 194 HP Medical Archive Introduction to Server Manager Overview of Server Manager Core Application Automatic Startup and Shutdown Server Manager Operation Header Display ComponentsStatus Service Name Service ListVersion Server Identification Control ButtonsNode Type Host NameDisplay Updates Using the InterfacePrompt Line Keyboard InputMonitoring Services Command OperationsInitiating an Action Stopping Services Starting ServicesRestarting the Server Shutting Down the Server If the server must be powered down for hardware maintenanceGlossary Grid Task FlywheelingInstance Glossary 210 HP Medical Archive 211 HP Medical Archive Hpma User Guide 212 HP Medical Archive Index 214 HP Medical Archive

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