HP Medical Archive Solution manual Resolving Alarms, Identify the Component and Attribute

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Alarms

the row in the table highlighted in the alarm color. Note down the following information:

•Attribute Code—the four-letter identifier for the alarm type

•Description—the message explaining the alarm

2.Identify the Component and Attribute

a.Using the Description from step 1, determine if the alarm is associated with a specific component. Select the component to view its Alarms X Main page to find the alarm.

b.Select the Configuration X Notification page to view the list of monitored attributes for that service or component.

c.Find the rows with the Attribute Code noted in step 1. above.

d.Determine the specific condition for the alarm from the settings in that row.

3.Troubleshoot the Alarm

a.Look up the four-character Attribute Code from step 1 in the “Alarm Reference Table” on page 172.

b.Follow the suggested actions for the attribute.

Resolving Alarms

Most alarm conditions are temporary situations of grid load and resolve themselves over time. Always consult Chapter 7 for trouble- shooting advice. For persistent alarms, contact HP technical support after following the suggested actions.

Clearing Alarms

Alarm states are self-correcting when the attribute value for an alarm

returns to normal. Once a grid issue has been resolved, the alarm details can be viewed under the Alarms X History page (see page 32).

You can perform queries to retrieve data for preventive analysis.

Alarms related to counted events, such as HTTP sessions failed, can often be reset using a check box on the component’s Configuration X Main page. See Chapter 6.

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HP Medical Archive

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Contents HP Medical Archive Solutions User Guide Page Disclaimer Contents Alarms Configuration 151 Troubleshooting Alarms 171 Glossary Hpma User Guide Viii HP Medical Archive Network Management System NMS PurposeCurrency Server ManagerIntended Audience References Using this GuideDocument Structure ChaptersConventions TerminologyFonts Save configuration as defaultNumerics Color ContactsKeyboard Input Chapter Contents Getting StartedArchitecture Overview Locations Role of the Network Management System NMSNetwork and Element Terminology NodesComponents ServicesCapabilities AttributesAdobe SVG Viewer plug-in Accessing the NMSSoftware Requirements Log Log OutManaging User Accounts Location of the Logout ButtonAction Description Account Management ConfigurationAccount Configuration Controls Group Accounts Account Management AttributesAttribute Type / Units Description User Accounts NMSEditing Your Account Attribute Type / Units DescriptionInterface2 Components Frames HeaderRefresh Time Refreshing the DisplayLogout Button System Status IndicatorAccount Management Button Version InformationNaming Conventions Navigation TreeTree Structure Tabs Content FramesStatus Indicators Property Information Overview SelectorsImmediate Reports Active AlarmsText Color Reports AlarmsConfiguration Hpma User Guide Navigating Locations and Nodes Location and Node MapsNMS Interface-Sample Site Map of Cabinets NMS Interface-Sample Server Map of Services Hpma User Guide HP Medical Archive Alarms3 System Status Overview System MonitoringAlarm Monitoring Algorithm NotificationsAlarm Levels and Indicators Indicators and PropagationAlarm Levels and Indicators Icon Color Level MeaningAlarms Tab Sample Alarm Indicator PropagationHeading Definition Alarm Table HeadingsMain Sample Alarm History Request Form HistoryAnalyzing Alarm Histories Sample Alarm History ReportLocate the Source of an Alarm Alarm HandlingTracing the Source of an Alarm Clearing Alarms Resolving AlarmsTroubleshoot the Alarm Identify the Component and AttributeHpma User Guide HP Medical Archive Reports4 Report Types Charts and Text ReportsIntroduction to Reporting Immediate Report Buttons Accessing ReportsImmediate Reports Button Report Type PresentationQuick Reports Report Request Form-Quick ReportsCustom Reports Report Request Form-Custom ReportsCharts Report FormatsLevel Graph Chart Colors and ShadingInterpreting Lines and Shading Sample MeaningState Graph Text ReportsBar Graph Chart View Controls WindowPrinting Charts and Reports Browser Context MenusPrint Options Hpma User Guide HP Medical Archive Services Components HP Medical Archive Services Overview of Services and ComponentsServices Service Components LDR, FSG Service ComponentsParent Icon Name Service Data Provided Dicom CLB, CMSHttp CLB, LDR RAID SSMInterpreting Attribute Description Tables Sample Service AttributesAttribute Type / Units Description Alarm Attribute Type / Units Description Alarm Node Information 220 = 3,145,728 bytesADC Attributes ADC-Administrative Domain ControllerADC Service Attributes ADC Status Enumerated Status of the service’s Attribute Type / Units Description Alarm System Status NTPADC X Connectivity Component Attributes ADC ComponentsConnectivity Connectivity Status ConnectionsAMS Attributes AMS Service AttributesAMS-Audit Management System Ing time, Audit Management System NTP AMS X Events Component Attributes AMS ComponentsEvents AMS X Connectivity Component Attributes AMS X Connectivity Component Attributes CLB Attributes CLB Service AttributesCLB-Connection Load Balancer Ing time, Connection Load Balancer NTP CLB X Dicom Component Attributes CLB ComponentsDicom Http Dicom AssociationsCiaf Http CLB X Http Component AttributesAttribute Type / Units Description Alarm Http Sessions CLB X Connectivity Component Attributes CLB X Connectivity Component Attributes CMN Attributes CMN-Configuration Management NodeCMN Service Attributes Remote Connections and PermissionsCMN Status Enumerated Status of the service’s Attribute Type / Units Description Alarm System Status CMN Components DicomCMN X Audit Component Attributes AuditIP Ranges CMN X IP Ranges Component Attributes LocationsHttp Advanced CMN X Http Component AttributesCMN X Http Advanced Component Attributes Http /UUID NamespaceHttp /DICOM Namespace CMN X Dicom Component Attributes Attribute Type / Units Description Alarm Dicom AEsDicom Advanced Grid AEAttribute Type / Units Description Alarm Dicom Profiles CMN X Dicom Advanced Component AttributesAdvanced Config Profiles Coerce Tag ProfilesFSG Groups Attribute Type / Units Description Alarm Dicom Indexed TagsDicom Indexes CMN X Dicom Indexes Component AttributesGrid Tasks Attribute Type / Units Description Alarm Grid InformationGrid Options CMN X Grid Options Component AttributesPending ActiveHistorical NMS EntitiesHhmmss OID Attribute Type / Units Description Alarm NMS EntitiesCMN X NMS Entities Component Attributes CMN X Connectivity Component AttributesAttribute Type / Units Description Alarm Connectivity Status CMS Attributes CMS-Content Management SystemCMS Service Attributes Ing time, Content Management System CMS Components ContentCMS X Content Component Attributes CMS X Database Component Attributes Content PurgingDatabase Database StatisticsCMS X Dicom Component Attributes SynchronizationInnoDB Tablespace Sending CMS X Synchronization Component AttributesProcessing CMS X Connectivity Component Attributes Audit Count Messages waiting for confirmed Single Site Primary FSG Secondary FSG Base Group FSG-File System GatewayFSG Host Nodes Expansion GroupFSG Service Attributes FSG AttributesGPS not used in the Hpma FSG Components File System Operations StorageFSG X Storage Component Attributes Retrieve From Grid Replication Remove From GridFSG X Replication Component Attributes PrimarySecondary BackupFSG X Backup Component Attributes Previous Backup Backup ScheduleCurrent Backup Client Services Client ServicesFSG X Client Services Component Attributes FSG X Connectivity Component Attributes 114 HP Medical Archive LDR Attributes LDR Service AttributesLDR-Local Distribution Router Storage Status Enumerated Status of the Storage compo Http Status Enumerated Status of the Http component’s Fopn LDR Components LDR X Storage Component Attributes Background Verification LDR X Dicom Component Attributes Associations Failed Dicom C-ECHO Dicom C-STORE Dicom C-MOVE Dicom Storage CommitmentLDR X Http Component Attributes Http GET Http Head LDR X Connectivity Component Attributes Attribute Type / Units Description Alarm Connections NMS Attributes NMS Service AttributesNMS-Network Management System Ing time, Network Management System 134 HP Medical Archive Tablespace NMS ComponentsNMS X Database Component Attributes NMS X Connectivity Component Attributes 137 HP Medical Archive SSM Attributes SSM Service AttributesSSM-Server Status Monitor Slsa RAID SSM ComponentsProcessors SSM X Events Component Attributes Select the Configuration X Main Resetting Error Event CountersAttribute Type / Units Description Alarm Error List SSM X Services Component Attributes VolumesSSM X Volumes Component Attributes Attribute Type / Units Description Alarm ServicesSSM X Network Component Attributes NetworkPackages Devices ReceiveRAID TransmitEnclosures SSM X RAID Component AttributesControllers Arrays Drives Hpma User Guide 150 HP Medical Archive Configuration Introduction to Configuration Each service’s Configuration tab has two pagesAlarm Configuration Configuration-NotificationNotification Table Headings Heading DescriptionActive Alarms 156 HP Medical Archive Setting an Alarm Threshold Changing Alarm SettingsEnabling or Disabling an Alarm Main Page Configuration Settings Common to All Services Service and Component ConfigurationConfiguration-Main Prompt Type DescriptionADC Configuration AMS Configuration CLB ConfigurationPrompt Type Description Reset Dicom CMN ConfigurationCLB X Dicom Component Configuration Settings Prompt Type Description Reset HttpCMS Configuration FSG ConfigurationFSG X Storage Component Configuration Settings LDR Configuration LDR Service Configuration SettingsLDR X Storage Component Configuration Settings LDR X Dicom Component Configuration Settings LDR X Http Component Configuration Settings NMS Configuration SSM ConfigurationSSM X Events Component Configuration Settings SSM X Network Component Configuration Settings Troubleshooting Alarms Attr Description Recommended Action Code Alarm Reference TableOverview AdcaAume AmqsAuma CaidClba CiafCisf ClbeCoaf CmnaCmne Dbsf Deai DeaeDeaf DeamFdpp ErrsFcsa Fgwe FerrFgwa FopnFrgr FrgfFrgp FsgpHeig FstaHeid HeihLdra HsteHstu LdreNams MstuNadc NangNdup NcmsNdbc NlnkNsce NnmsNsca NtbrPbst Pmem Savp RMS1Rstu Smtt SlsaSmst Ssme SpopSsma Svst SsteSstu Trfs SwmuTner TrssVmst VmfiVmfr Hpma User Guide 194 HP Medical Archive Introduction to Server Manager Overview of Server Manager Core Application Automatic Startup and Shutdown Server Manager Operation Status Display ComponentsHeader Version Service ListService Name Node Type Control ButtonsServer Identification Host NamePrompt Line Using the InterfaceDisplay Updates Keyboard InputInitiating an Action Command OperationsMonitoring Services Restarting the Server Starting ServicesStopping Services If the server must be powered down for hardware maintenance Shutting Down the ServerGlossary Instance FlywheelingGrid Task Glossary 210 HP Medical Archive 211 HP Medical Archive Hpma User Guide 212 HP Medical Archive Index 214 HP Medical Archive

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