
Troubleshooting Alarms
| Attr. | Description | 
 | Recommended Action | 
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| Code | 
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| 
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| FSTA | FSG Total Available cache; a measure of | 
 | Ensure all CMS and LDR nodes | 
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| 
 | remaining space on the server for caching | 
 | are operating normally. | 
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| 
 | content. | 
 | Check the following attributes in | 
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| 
 | Cache space is managed by the service. | 
 | the FSG X Storage component: | 
 | 
| 
 | Space is freed as objects in the cache are | 
 | “Files Stored to Grid - Pending”, | 
 | 
| 
 | no longer needed. | 
 | “File Store Rate”, and “File | 
 | 
| 
 | Values less than 30 GB trigger alarms. | 
 | Retrieved Rate”. If these measures | 
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| 
 | 
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 | of cache activity are high, attempt | 
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| 
 | 
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 | to reduce demand until the alarm | 
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| 
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 | clears. | 
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| 
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 | If the problem persists, contact HP | 
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| 
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 | technical support. | 
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| HEID | Count of inbound HTTP DELETE | 
 | These alarms indicate a problem | 
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| 
 | failures. | 
 | with executing specific activities | 
 | 
| 
 | 50 is considered a minor issue. | 
 | in the HTTP protocol. | 
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| 
 | 
 | 
 | Check the log at the remote entity | 
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| HEIG | Count of inbound HTTP GET failures. | 
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 | |
| 
 | to determine if the errors are origi- | 
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| 
 | 50 is considered a minor issue. | 
 | 
 | |
| 
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 | nating with the remote | 
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| 
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| HEIH | Count of inbound HTTP HEAD failures. | 
 | workstation (entity) or the grid. | 
 | 
| 
 | 50 is considered a minor issue. | 
 | If the entity shows the errors, then | 
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| 
 | 
 | 
 | adjust the configuration of the | 
 | 
| HEIO | Count of inbound HTTP OPTION | 
 | 
 | |
| 
 | entity. | 
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| 
 | failures. | 
 | If the errors are on the grid side of | 
 | 
| 
 | 50 is considered a minor issue. | 
 | the connection, contact HP techni- | 
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| 
 | 
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 | cal support. | 
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| HEIP | Count of inbound HTTP PUT failures. | 
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| 
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| 
 | 50 is considered a minor issue. | 
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| 
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 | Note: Deleting or renaming files | 
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| HEIS | Count of inbound HTTP Session negotia- | 
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 | |
| 
 | tion failures (after the TCP/IP layer). | 
 | recently stored to the FSG can | 
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| 
 | 50 is considered a minor issue. | 
 | produce this alarm if the FSG was | 
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| 
 | 
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 | actively relaying the file to the grid. | 
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| HEIT | Count of inbound HTTP POST failures. | 
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| 
 | Reset the counter. | 
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| 
 | 50 is considered a minor issue. | 
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| 
 | To reset the counters, use the | 
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| 
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| 
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 | Configuration X Main page; see | 
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| 
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 | “HTTP” on page 167. | 
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