Troubleshooting Alarms
Attr. | Description |
| Recommended Action |
|
Code |
|
| ||
|
|
|
|
|
FSTA | FSG Total Available cache; a measure of |
| Ensure all CMS and LDR nodes |
|
| remaining space on the server for caching |
| are operating normally. |
|
| content. |
| Check the following attributes in |
|
| Cache space is managed by the service. |
| the FSG X Storage component: |
|
| Space is freed as objects in the cache are |
| “Files Stored to Grid - Pending”, |
|
| no longer needed. |
| “File Store Rate”, and “File |
|
| Values less than 30 GB trigger alarms. |
| Retrieved Rate”. If these measures |
|
|
|
| of cache activity are high, attempt |
|
|
|
| to reduce demand until the alarm |
|
|
|
| clears. |
|
|
|
| If the problem persists, contact HP |
|
|
|
| technical support. |
|
|
|
|
|
|
HEID | Count of inbound HTTP DELETE |
| These alarms indicate a problem |
|
| failures. |
| with executing specific activities |
|
| 50 is considered a minor issue. |
| in the HTTP protocol. |
|
|
|
| Check the log at the remote entity |
|
HEIG | Count of inbound HTTP GET failures. |
|
| |
| to determine if the errors are origi- |
| ||
| 50 is considered a minor issue. |
|
| |
|
| nating with the remote |
| |
|
|
|
| |
HEIH | Count of inbound HTTP HEAD failures. |
| workstation (entity) or the grid. |
|
| 50 is considered a minor issue. |
| If the entity shows the errors, then |
|
|
|
| adjust the configuration of the |
|
HEIO | Count of inbound HTTP OPTION |
|
| |
| entity. |
| ||
| failures. |
| If the errors are on the grid side of |
|
| 50 is considered a minor issue. |
| the connection, contact HP techni- |
|
|
|
| cal support. |
|
HEIP | Count of inbound HTTP PUT failures. |
|
| |
|
|
| ||
| 50 is considered a minor issue. |
|
|
|
|
|
| ||
|
|
| Note: Deleting or renaming files |
|
HEIS | Count of inbound HTTP Session negotia- |
|
| |
| tion failures (after the TCP/IP layer). |
| recently stored to the FSG can |
|
| 50 is considered a minor issue. |
| produce this alarm if the FSG was |
|
|
|
| actively relaying the file to the grid. |
|
HEIT | Count of inbound HTTP POST failures. |
|
| |
| Reset the counter. |
| ||
| 50 is considered a minor issue. |
|
|
|
| To reset the counters, use the |
| ||
|
|
|
| |
|
|
| Configuration X Main page; see |
|
|
|
| “HTTP” on page 167. |
|
|
|
|
|
|
181
HP Medical Archive