HP 8700 manual Care and maintenance, Cleaning and maintaining the printer

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7 Care and maintenance

The HP Photosmart 8700 series printer requires very little maintenance. Follow the guidelines in this section to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.

Cleaning and maintaining the printer

Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.

Cleaning the outside of the printer

1.Turn off the printer, then disconnect the power cord from the back of the printer.

2.Wipe the outside of the printer with a soft cloth that has been lightly moistened with water.

Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print cartridge cradle slides. Noise is normal when the cradle moves back and forth.

Automatically cleaning the print cartridges

If you notice white lines or single-color streaks on the photos you print, the print cartridges may need to be cleaned. Do not clean the cartridges more often than necessary, since cleaning uses up ink. Follow the steps in this section to run an automatic cartridge-cleaning procedure.

1.Press Menu on the printer control panel.

2.Select Clean cartridges, then press .

3.Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the cartridges. Use plain paper to conserve photo paper.

4.Press to begin cleaning the print cartridges.

5.When the printer finishes cleaning the cartridges and prints a test page, it asks whether you want to Continue to second level cleaning. Check the test page and select from the following options:

–If the test page has white streaks or missing colors, the print cartridges need to be cleaned again. Select to continue to a second level cleaning.

–If the print quality of the test page looks good, press Cancel.

You can clean the cartridges up to three times. Each successive cleaning is more thorough and uses more ink.

If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print

HP Photosmart 8700 series User's Guide

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Contents HP Photosmart 8700 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number VCVRA-0402Page Page Contents Specifications Welcome Turn the color management features of the printer on or offFinding more information Printer partsFront of printer Paper trays Back of printerPrinter screen Control panelPrinter menu Indicator lightsTo navigate the printer menu Print menu structureNetwork settings Select paper settingsChange the print quality Loading paper Getting ready to printChoosing the right paper To print Use this paperUsing specialty papers Supported paper sizes Loading your paperHow to load Paper typeTray to load Use the correct print cartridges Inserting print cartridgesInsert the cartridges Align the cartridges When you are not using a print cartridgeChapter If you are using a Windows computer To set print quality settingsBasic printing from a ComputerChapter Using printer-based color management Using color managementPrinter driver color mode settings Setting When to use it Colorsmart/sRGBAdobe RGB or Adobe RGB Setting When to use it To print using printer-based color managementIf you are using a Macintosh To print using application-based color management Using application-based color managementChoose Application Managed Colors in the Color pop-up menu Chapter Large-format templates Exploring creative projectsTemplate Description Size A3+To place photos in a template HP Image ZonePrinting borderless photos from a computer Printing a borderless photo from WindowsPrinting a borderless photo from a Macintosh Chapter Printing photos without a Connecting to other devicesConnection type and what you need Memory cards This lets youPrinting photos from a memory card Inserting memory cardsConnection type and what you need Inserting a memory card Memory card slots Supported file formatsMemory card How to insert the memory card Selecting a photo layout Deciding which photos to printRemoving a memory card To print a photo indexLayout Paper size photo size Layout Paper size photo size If you want to… Follow these steps Selecting photos to printSelect a photo Deselect a photoImproving photo quality Problem How to correct itDoing common printing tasks from a memory card If you want to…Print all photos on the memory card Print a continuous range of photosPrint camera-selected photos from a memory card Using a Bluetooth camera Using a PictBridge cameraPrinting photos from a digital camera Stop printingPrinting from other Bluetooth devices Cleaning and maintaining the printer Care and maintenanceCleaning the outside of the printer Automatically cleaning the print cartridgesManually cleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Updating the software Aligning the print cartridgesPrinting a sample Storing the printer Choose Hewlett-Packard Photosmart HP Photosmart UpdaterMaintaining the supplies Downloading the software WindowsStoring photo paper Handling photo paperStoring the print cartridges Chapter Printer software installation problems TroubleshootingSystem Requirements dialog box appears during installation Computer could not read the HP Photosmart CDPrinter hardware problems Computer stops responding during software installationStatus light is flashing amber or red Solution Printer is plugged in but will not turn on SolutionPrinter does not find the photos I stored on my memory card Printing problems Printing is very slowPrinted pages are dropping off of the Out tray Document printed at an angle or is off-center Solution Colors are not printing satisfactorily SolutionPrintout is rippled or curled Printer ejects the paper when preparing to print Blank page came out of the printer SolutionBanner paper jams between the Main and Out trays Print quality is poorPhoto is clipped when I print it Photos are not printing correctly SolutionPaper errors Error messagesPrint cartridge errors Error message Paper size mismatchError message Cartridge failed Error message One or more cartridges have failed Error message One or more cartridges are not compatibleError message One or more cartridges are low on ink Memory card errors Error message Cartridge service station is stuckError message Top cover is open Error message Card is locked. Can not access card Error message Can not print photosError message Camera selections Dpof file has error Error message Card was removed. Job was cancelled. PressError message Some camera-selected photos are not on card Error message No new photos on cardComputer printing errors Network errorsError message Network not connected HP Customer Care by phone HP Customer CareChapter 1902 910 Return to HP repair service North America only Additional warranty optionsPlacing a call Networking basics Windows and Macintosh NetworkingInternet connection Recommended network configurationsEthernet connection on the back of the printer Installing the printer software on a Windows computerTo install the printer software Installing the printer software on a Macintosh Using the embedded web server System requirements SpecificationsStorage temperature range -30-65 C 22-149 F Category Print cartridges HP product Duration of limited warranty HP printer limited warranty statementAppendix c Index USB Hewlett-Packard Company Regulatory notices