HP 8700 Error message Can not print photos, Error message Card is locked. Can not access card

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Chapter 8

Solution

Save the files to the computer and access them from there.

If this does not work, use a new memory card or reformat the memory card using the digital camera. Any photos on the memory card will be lost.

If this does not work, the photo files may be damaged or unreadable. Before you contact HP Customer Care, try another memory card to determine if it is the printer or the memory card that is failing.

Error message: Can not print photos.

Cause More than 10 photos specified for a print job may be corrupt, missing, or are an unsupported file type. For information about supported file types, see Printer specifications.

Solution

Save the photos to the computer using the digital camera rather than the memory card.

Save the files to the computer and print from the computer.

Print a photo index page and reselect photos. For more information, see Deciding which photos to print.

Error message: Card is password protected. Can not access card.

Solution The printer cannot read the memory card because the card is password-protected. Follow these steps:

1.Remove the memory card from the printer.

2.Insert the memory card in the device you originally used to store the password on the memory card.

3.Remove the password from the memory card using the same software you used to store the password.

4.Remove the memory card and reinsert it in the printer memory card slot.

5.Try printing again.

Error message: Card is locked. Can not access card.

Solution Make sure the lock switch on the card is in the unlocked position.

Error message: Card is not fully inserted. Push card in a little more.

Solution The printer can detect the memory card but cannot read it. Push the memory card gently into the memory card slot until it stops. For more information, see Inserting a memory card.

Error message: Use only 1 card at a time. Please remove a memory card.

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HP Photosmart 8700 series

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Contents HP Photosmart 8700 series Users Guide Trademarks Safety informationCopyrights and trademarks Regulatory model identification number VCVRA-0402Page Page Contents Specifications Turn the color management features of the printer on or off WelcomeFront of printer Finding more informationPrinter parts Back of printer Paper traysControl panel Printer screenTo navigate the printer menu Indicator lightsPrinter menu Print menu structureChange the print quality Network settingsSelect paper settings Choosing the right paper Getting ready to printLoading paper To print Use this paperUsing specialty papers Loading your paper Supported paper sizesTray to load How to loadPaper type Inserting print cartridges Use the correct print cartridgesInsert the cartridges When you are not using a print cartridge Align the cartridgesChapter Basic printing from a To set print quality settingsIf you are using a Windows computer ComputerChapter Using color management Using printer-based color managementAdobe RGB or Adobe RGB Printer driver color mode settings Setting When to use itColorsmart/sRGB If you are using a Macintosh Setting When to use itTo print using printer-based color management Using application-based color management To print using application-based color managementChoose Application Managed Colors in the Color pop-up menu Chapter Template Description Size Exploring creative projectsLarge-format templates A3+HP Image Zone To place photos in a templatePrinting a borderless photo from a Macintosh Printing borderless photos from a computerPrinting a borderless photo from Windows Chapter Connection type and what you need Memory cards Connecting to other devicesPrinting photos without a This lets youConnection type and what you need Printing photos from a memory cardInserting memory cards Supported file formats Inserting a memory card Memory card slotsMemory card How to insert the memory card Removing a memory card Deciding which photos to printSelecting a photo layout To print a photo indexLayout Paper size photo size Layout Paper size photo size Select a photo Selecting photos to printIf you want to… Follow these steps Deselect a photoDoing common printing tasks from a memory card Problem How to correct itImproving photo quality If you want to…Print camera-selected photos from a memory card Print all photos on the memory cardPrint a continuous range of photos Printing photos from a digital camera Using a PictBridge cameraUsing a Bluetooth camera Stop printingPrinting from other Bluetooth devices Cleaning the outside of the printer Care and maintenanceCleaning and maintaining the printer Automatically cleaning the print cartridgesPrinting a test Manually cleaning the print cartridge contactsTo clean the print cartridge contacts Printing a sample Updating the softwareAligning the print cartridges Maintaining the supplies Choose Hewlett-Packard Photosmart HP Photosmart UpdaterStoring the printer Downloading the software WindowsStoring the print cartridges Storing photo paperHandling photo paper Chapter System Requirements dialog box appears during installation TroubleshootingPrinter software installation problems Computer could not read the HP Photosmart CDStatus light is flashing amber or red Printer hardware problemsComputer stops responding during software installation Printer does not find the photos I stored on my memory card SolutionPrinter is plugged in but will not turn on Solution Printed pages are dropping off of the Out tray Printing problemsPrinting is very slow Printout is rippled or curled Document printed at an angle or is off-center SolutionColors are not printing satisfactorily Solution Banner paper jams between the Main and Out trays Blank page came out of the printer SolutionPrinter ejects the paper when preparing to print Print quality is poorPhotos are not printing correctly Solution Photo is clipped when I print itError messages Paper errorsError message Cartridge failed Print cartridge errorsError message Paper size mismatch Error message One or more cartridges are low on ink Error message One or more cartridges have failedError message One or more cartridges are not compatible Error message Top cover is open Memory card errorsError message Cartridge service station is stuck Error message Can not print photos Error message Card is locked. Can not access cardError message Some camera-selected photos are not on card Error message Card was removed. Job was cancelled. PressError message Camera selections Dpof file has error Error message No new photos on cardError message Network not connected Computer printing errorsNetwork errors HP Customer Care HP Customer Care by phoneChapter 1902 910 Placing a call Return to HP repair service North America onlyAdditional warranty options Networking Networking basics Windows and MacintoshRecommended network configurations Internet connectionInstalling the printer software on a Windows computer Ethernet connection on the back of the printerTo install the printer software Installing the printer software on a Macintosh Using the embedded web server Specifications System requirementsStorage temperature range -30-65 C 22-149 F Category Print cartridges HP printer limited warranty statement HP product Duration of limited warrantyAppendix c Index USB Regulatory notices Hewlett-Packard Company