Sharp TINSE2026QSZZ operation manual Display Messages, 125, Error codes, Error Code Table

TROUBLESHOOTING AND MAINTENANCE

DISPLAY MESSAGES

If one of the following messages appears in the display, promptly take action as instructed by the message.

Message		Solution	Page
THE DOCUMENT FEEDER IS		Use of the RSPF has been disabled in the administrator settings.	—
DISABLED.		Use the document glass.
YOUR FILENAME IS WRONG.		The characters ¥/;:*?"<> cannot be used in a file name. Select a	—
		name that does not use those characters.
NO MATCHING ADDRESS		There are no addresses in the LDAP server that match your search
FOUND.		text. Select a different server or change the search text.	75
PRESS [OK] THEN [SEARCH
AGAIN].
UNABLE TO ACCESS THE		The server settings are not configured correctly. Check the server
SERVER.		settings.	59
CHECK SERVER ADDRESS ON
DEVICE WEB PAGE.
THE ADDRESS LIMIT HAS		The maximum number of destinations that can be selected for a
BEEN REACHED.		single Scan to E-mail transmission is 100. Do not select more than	—
NO MORE ADDRESSES CAN BE		100 destinations.
ENTERED.
THE MEMORY BECOMES FULL.		The memory became full while scanning the originals. If you wish to
SCANNED DATA IS		send just the originals that were scanned, touch the [SEND] key. If	—
TRANSMITTED.		you wish to cancel the entire transmission, touch the [CANCEL]
		key.
NO RESPONSE FROM SERVER.		The scanned image was not sent because the server was busy or
COMMUNICATION		there was too much traffic. Wait briefly and then try again.	—
TERMINATED DUE TO
TIMEOUT.
NETWORK ERROR		The scanned image was not sent because the directory of the
THE DIRECTORY NAME OF FTP		destination FTP server was not correct. Make sure that the correct	63
SERVER IS INVALID.		FTP server information is configured in the Web page.
SERVER ACCESS DENIED.		The scanned image was not sent because a connection to the
CHECK ACCOUNT		server could not be established. Make sure that the SMTP server	59
INFORMATION ON DEVICE WEB		settings or FTP server settings in the Web page are correct.
PAGE.
		Make sure that your login name and password are correct.	—
NETWORK ERROR. (	)	Turn off the power and turn it back on. Consult with your network
CONSULT YOUR		administrator to make sure that no problems exist on the network or
ADMINISTRATOR OR SYSTEM		in the server. If the error is not cleared after turning the power off	—
ADMIN. FOR SPECIFIC		and on, write down the 2-digit main code and 2-digit sub-code, turn
INFORMATION.		off the power, and contact your dealer.

Error codes

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error code will appear in the touch panel on the machine.

Error Code Table

Error Code	Description of the Error
CE-01	An interface hardware error has occurred.
CE-03	The server was down during the scanning of the original.
CE-00	An error other than the above has occurred.

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