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Sharp TINSE2026QSZZ Misfeed in the Center Tray, Misfeed in the Upper Paper Tray, 131

Models: TINSE2026QSZZ

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TROUBLESHOOTING AND MAINTENANCE

MISFEED IN THE CENTER TRAY

Remove the paper by pulling it into the center tray.

MISFEED IN THE UPPER PAPER TRAY

Make sure that there is no misfed paper in the machine before pulling the tray out. (p.129)

1 Lift and pull out the upper paper tray and then remove the misfed paper.

Be careful not to tear the misfed paper during removal.

2 Replace the upper paper tray.

Push the upper paper tray in completely.

3 Open and close the side cover.

Make sure that the misfeed message is cleared.

The message can also be cleared by opening and closing the front cover.

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Sharp TINSE2026QSZZ Misfeed in the Center Tray, Misfeed in the Upper Paper Tray, 131, Replace the upper paper tray

Contents

MX-M260 MX-M310 For Your Records Contents 110 103111 115119 117123 127Do not install your machine in areas that are Important Points When Selecting AN Installation SiteChanges, e.g., near an Air conditioner orLaser Information Safety precautionsDo not touch the photoconductive drum green portion Scratches or smudges on the drum will cause dirty copiesSoftware setup guide for printer Using the ManualEnvironmental Information Online manual for printerConventions Used in this Manual Meaning of R in Original and Paper Size IndicationsExplanation of words and illustration Enhanced copying features Main FeaturesHigh-speed laser copying High-quality digital imageExterior Part Names and FunctionsInterior Operation Panel Touch Panel Using the touch panel Selecting a functionExample Beep toneDisplay switching keys Mode switching keysJob list Print JOB keyPower on Power on and OFFPower OFF Turn the power switch to the on positionPower Save Modes Initial SettingsPreheat mode Auto power shut-off modeLoading Paper Tray Paper tray type Paper type Size Weight CapacityPaper Letterhead Paper 11 xSpecial papers Follow these guidelines when using special papersEnvelopes Letterhead paperLoading the paper in the paper tray Loading PaperLoading paper in the bypass tray Important points when inserting paper in the bypass traySet the paper guides to the copy paper width Touch the Tray Settings key Changing a TRAY’S Paper Type and Paper Size SettingsSelect the tray in which you loaded paper Setting the paper type in the bypass tray Main Screen of Copy Mode Normal Copying How to place the originalCopying from the Document Glass Press the Start keyCopying from the Rspf Stream feeding modeCopying a large number of originals Document glass and Rspf Points to Note When Making CopiesOriginals that can be used in the Rspf Acceptable originalsCopying originals of mixed length Mixed feeding Select the MIX Size Original Feeding Mode checkboxAutomatic copy image rotation Rotation copying Touch the Special Modes keyYou loaded in the bypass Set the type of paper thatTray. p.21 Automatic TWO-SIDED Copying Using the Document GlassTouch the One-sided to two-sided copy key Touch the OK key Original → PaperTouch the desired copy mode Using the RspfTo cancel automatic two-sided copying, press the Clear key Original for the front side is scannedTouch the Exposure key Manually adjust the copy exposure Exposure AdjustmentSelecting the original image type Exposure value guidelinesAutomatic Ratio Selection REDUCTION/ENLARGEMENT/ZOOMPlace the originals. p.23, p.24 Then select the desired paper sizeManual Ratio Selection Preset reduction keys 25%, 50%Menu 200%, 400%Touch the XY Zoom key Place the originals. p.23, p.24 Touch the Copy Ratio keyTouch the Y key Copy ratio in the vertical Y directionPress the Interrupt key to interrupt the copy run Interrupting a Copy RUNSort Copy Copy Finishing FunctionsGroup Copy Enabling the offset functionSystem Settings Administrator When using the document glassTouch the Output key Touch the Sort or Group key Touch the OK keyStaple Sort Using the RspfOrientation of the Original and Stapling Positions Insert the originals face up Place each original face downPlace the originals. p.23, p.24 Touch the Output key Touch the OK key When using the RspfTouch the Staple Sort key Copying will start after all originals have been scannedSpecial Modes Touch the key of the desired special mode General Procedure for Using the Special FunctionsExample Selecting the margin shift FunctionMargin Shift Copy Adjust the shift width as needed and touch the OK keyTouch the Margin Shift key in the special modes screen Select the shift directionAdjust the erase width as needed and touch the OK key Select the desired erase modeErase Copy Touch the Erase key in the special modes screenDual page Copy When copying book originalsTouch the Dual page Copy key in the special modes screen Place the originals on the document glass. p.23Touch the OK key in the special Pamphlet CopyModes screen Specify whether 1-sided or 2-sided originals will be copiedTouch the JOB Build key in the special modes menu screen JOB Build ModeTouch the READ-END key Multi Shot Copy Touch the Manual key Original SizeSelect the original size Touch the inside OK keyCopying onto a cover Cover CopyNot copying onto a cover Select the covers that you wish to add Touch the OK key in the cover setting screenLoad the cover paper to be used into the bypass tray Specify whether or not the front cover is to be copied onReverse Copy Touch the outer OK key Card ShotPlace the back side of the original Place the original on the document glassFront side of the card Is scanned Back side of the card is scanned and copying beginsIntroduction Network Scanner FunctionAbout the Network Scanner Function Use the following procedure to access the Web pages Accessing WEB PagesOpen the Web browser on your computer About the WEB Basic Settings for Network Scanning Configuring Smtp server settings Smtp Server and DNS Server SettingsConfiguring DNS server settings When you have completed all of the entries, click SubmitConfiguring Ldap Server Settings When Using AN Ldap Server Programming Custom Index Names Storing destinations for Scan to E-mail Setting UP Destination InformationClick E-mail FTPClick Destination in the menu frame Storing destinations for Scan to FTPStoring destinations for Scan to Desktop Storing Groups Scan to E-mail Editing and deleting programmed transmission destinations Click Sender in the menu frame Click Edit or Delete Editing and deleting programmed senders informationEnter passwords in User Password and Admin Password Enter the current password in Admin PasswordEntered password is stored Logging in when user authentication is enabled Settings required for user authenticationCondition settings screen Initial Screen of Scanner ModeAddress book screen Sending AN Image Load the original Adjust the resolution setting. p.80Basic Transmission Method Touch the Address Book keyTouch the one-touch key of the desired destination Using the document glassEnter a file name for the scanned image. p.82 After the final page is scanned, touch the READ-END keySending an image by entering an e-mail address manually Transmission Methods for Scan to E-MAILContinue from of Basic Transmission Method p.73 E-mail address entryTouch the ADD Selected key Touch the Global Address Search keyInitial screen Continue from of Basic Transmission Method p.72 toTouch the JOB Build key Manually Setting the Scanning Size Scanning SettingsTouch the desired original size key Selected size appears in the top half of the Original keySelecting the Quality Adjust the densityTouch the Quality key Selecting the original typeChange the resolution Selecting the ResolutionTouch the Resolution key Touch the desired resolution keySelecting the File Format Compression modeTouch the File Format key Select the file typeTouch the Send Settings key Changing the Send SettingsTouch the OK key in the send settings screen Up to 64 characters can be enteredPress the JOB Status key Canceling AN E-MAIL/FTP TransmissionTouch the Scan to key Touch the STOP/DELETE keyMetadata Delivery Data Entry Preparations for Metadata Transmission Settings Required in the WEB PagesMetadata Transmission for Scan to Desktop Storing Metadata SetsTouch the Data Entry key Transmitting MetadataTouch the key of the metadata that you wish to use Touch the key of the value that you wish to enterAuto Metadata Fields Name entered Description Where entered Metadata fieldSender Name SubjectSystem settings screen will appear Touch the Printer Settings List keyChecking the IP Address Touch the List Print keySystem Settings System Settings General Procedure for System SettingsSettings Storing a JOB Program JOB Program MemoryTouch the STORE/DELETE key Deleting a Stored JOB Program Executing a JOB ProgramPress the #/P key Touch the program number key of the desired programCopying When Auditing Mode is Enabled Auditing ModeWhen the copy job is finished, press the Logout key Enter your account number 5 digits with the numeric keysProgramming a Administrator Password Purpose of the Administrator SettingsPress the Clear ALL key to exit the setting Touch the Administrator Settings keyTouch the OK key. You will return to the screen of step ExampleExample Auditing mode Keys Used in Administrator SettingsProgram name Factory default Settings Administrator Setting List100 Programs for Print Mode101 Administrator Setting MenuLevel 102 Account Control General Programs103 Cancel Jobs of Invalid Accounts Account Limit Setting104 Account Number Control105 Energy Save106 Operation Settings107 Device Control108 109 Product KEYCopy Settings Programs for Copy Mode110 Print Settings Programs for Print Mode111 Timeout Hexadecimal Dump ModeUSB Port Emulation Switching Network Port Emulation Switching113 Restore Factory Defaults *1 Reset the NIC *1Store Current Configuration *1 Restore Configuration *1Scanner Settings Programs for Network Scanner Mode115 Paper feeding problems Problems related to machine operationImage quality problems 116Display Messages Message Cause and solution117 118 Problems related to machine operation Troubleshooting119 120 121 Paper feeding problems122 Image quality problems123 Problems When the Network Scanner Function is Used124 ResolutionError Code Table Error codesDisplay Messages 125If Your E-MAIL is Returned Important Points When Using Scan to E-MAIL126 Original image samplesMisfeed Removal Guidance Misfeed Removal127 First, locate the misfeed128 Misfeed in the RspfRemove the misfed original Misfeed in the Machine Misfeed in the Bypass Tray129 Misfeed in the paper feed area130 Misfeed in the fusing areaClose the front cover and side cover Turn the roller rotating knob in the direction of the arrowMisfeed in the Upper Paper Tray Misfeed in the Center Tray131 Replace the upper paper trayMisfeed in the Right Tray Misfeed in the Lower Paper Tray132 Misfeed in AN Output Tray Misfeed in the Upper Exit Area133 Close the upper right side cover134 Replacing the Toner CartridgeClose the front cover 135 Staple Cartridge ReplacementReplacing the staple cartridge Replace the staple caseRemoving staple jams 136Follow the steps below to remove a staple jam Checking the Toner Quantity and Total Count Cleaning the MachineDocument Glass and Rspf 137Bypass Tray Paper Feed Roller Cleaning the scanning glass for Rspf138 139 Peripheral DevicesFinisher MX-FN13 Specifications140 Part names141 Sheet Paper Feed UnitMX-DE10 MX-DE11 Paper Upper trayProper Storage Storage of Supplies142 Store the supplies in a location that is143 SpecificationsReversing single pass feeder Rspf 144145 Specifications for Network ScannerScanning margins TCP/IP, SMTP, LDAP, FTP146 Material Safety Data SheetHazards Identification 147Personal Protective Equipment 148Disposal Considerations 149Sharp Corporation Nagaike-cho, Abeno-ku, Osaka, Japan 150151 Exposure Limit Values 152153 Index Symbols154 155 156 157 158 Troubleshooting and maintenance Configuring the administrator settings159 Misfeeds, removingTrademark acknowledgments 161 Factory default passwords To the Administrator of the MachineFactory default administrator password Factory default passwords Web pagesMemo Connectors Page 2009G KS1 TINSE2026QSZZ Sharp Electronics Corporation