HP 8700 manual Banner paper jams between the Main and Out trays, Print quality is poor

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Chapter 8

You may not have any paper in the Main tray, front feed slot, or rear feed slot. Check that the paper is loaded correctly. For paper-loading instructions, see Loading your paper.

If the paper jammed while printing, try the following:

Turn off the printer, then unplug it from the power source. Clear the printer of any paper obstructing the paper path. Remove the rear access door. Gently remove the jammed paper from the printer, then replace the rear access door. Plug the printer back in and turn it on. Try printing again.

If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer.

Banner paper jams between the Main and Out trays

Solution There is too much banner paper in the Main tray. Clear the paper jam.

A blank page came out of the printer

Solution

Check the ink-level icons on the printer screen. Replace any empty print cartridges. For more information, see Inserting print cartridges.

You may have begun printing and then cancelled the process. If you cancelled the process before printing started, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.

You may be printing in Ink-Backup Printing Mode with only the black print cartridge installed and borderless printing turned on. Replace the missing print cartridge with a new one or turn off borderless printing. For more information about printing in Ink-Backup Printing Mode, see Inserting print cartridges.

The photo did not print using the printer's default print settings

Solution You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the printer's default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Selecting photos to print.

The printer ejects the paper when preparing to print

Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.

Print quality is poor

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HP Photosmart 8700 series

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Contents HP Photosmart 8700 series Users Guide Safety information Copyrights and trademarksTrademarks Regulatory model identification number VCVRA-0402Page Page Contents Specifications Turn the color management features of the printer on or off WelcomeFront of printer Finding more informationPrinter parts Back of printer Paper traysControl panel Printer screenIndicator lights Printer menuTo navigate the printer menu Print menu structureChange the print quality Network settingsSelect paper settings Getting ready to print Loading paperChoosing the right paper To print Use this paperUsing specialty papers Loading your paper Supported paper sizesTray to load How to loadPaper type Inserting print cartridges Use the correct print cartridgesInsert the cartridges When you are not using a print cartridge Align the cartridgesChapter To set print quality settings If you are using a Windows computerBasic printing from a ComputerChapter Using color management Using printer-based color managementAdobe RGB or Adobe RGB Printer driver color mode settings Setting When to use itColorsmart/sRGB If you are using a Macintosh Setting When to use itTo print using printer-based color management Using application-based color management To print using application-based color managementChoose Application Managed Colors in the Color pop-up menu Chapter Exploring creative projects Large-format templatesTemplate Description Size A3+HP Image Zone To place photos in a templatePrinting a borderless photo from a Macintosh Printing borderless photos from a computerPrinting a borderless photo from Windows Chapter Connecting to other devices Printing photos without aConnection type and what you need Memory cards This lets youConnection type and what you need Printing photos from a memory cardInserting memory cards Supported file formats Inserting a memory card Memory card slotsMemory card How to insert the memory card Deciding which photos to print Selecting a photo layoutRemoving a memory card To print a photo indexLayout Paper size photo size Layout Paper size photo size Selecting photos to print If you want to… Follow these stepsSelect a photo Deselect a photoProblem How to correct it Improving photo qualityDoing common printing tasks from a memory card If you want to…Print camera-selected photos from a memory card Print all photos on the memory cardPrint a continuous range of photos Using a PictBridge camera Using a Bluetooth cameraPrinting photos from a digital camera Stop printingPrinting from other Bluetooth devices Care and maintenance Cleaning and maintaining the printerCleaning the outside of the printer Automatically cleaning the print cartridgesPrinting a test Manually cleaning the print cartridge contactsTo clean the print cartridge contacts Printing a sample Updating the softwareAligning the print cartridges Choose Hewlett-Packard Photosmart HP Photosmart Updater Storing the printerMaintaining the supplies Downloading the software WindowsStoring the print cartridges Storing photo paperHandling photo paper Chapter Troubleshooting Printer software installation problemsSystem Requirements dialog box appears during installation Computer could not read the HP Photosmart CDStatus light is flashing amber or red Printer hardware problemsComputer stops responding during software installation Printer does not find the photos I stored on my memory card SolutionPrinter is plugged in but will not turn on Solution Printed pages are dropping off of the Out tray Printing problemsPrinting is very slow Printout is rippled or curled Document printed at an angle or is off-center SolutionColors are not printing satisfactorily Solution Blank page came out of the printer Solution Printer ejects the paper when preparing to printBanner paper jams between the Main and Out trays Print quality is poorPhotos are not printing correctly Solution Photo is clipped when I print itError messages Paper errorsError message Cartridge failed Print cartridge errorsError message Paper size mismatch Error message One or more cartridges are low on ink Error message One or more cartridges have failedError message One or more cartridges are not compatible Error message Top cover is open Memory card errorsError message Cartridge service station is stuck Error message Can not print photos Error message Card is locked. Can not access cardError message Card was removed. Job was cancelled. Press Error message Camera selections Dpof file has errorError message Some camera-selected photos are not on card Error message No new photos on cardError message Network not connected Computer printing errorsNetwork errors HP Customer Care HP Customer Care by phoneChapter 1902 910 Placing a call Return to HP repair service North America onlyAdditional warranty options Networking Networking basics Windows and MacintoshRecommended network configurations Internet connectionInstalling the printer software on a Windows computer Ethernet connection on the back of the printerTo install the printer software Installing the printer software on a Macintosh Using the embedded web server Specifications System requirementsStorage temperature range -30-65 C 22-149 F Category Print cartridges HP printer limited warranty statement HP product Duration of limited warrantyAppendix c Index USB Regulatory notices Hewlett-Packard Company