HP 2100 manual Troubleshooting Error Messages, Paper Out

Page 111

Troubleshooting Error Messages

 

When the printer experiences an error, the control panel will indicate

 

the error message by five light patterns. Find the light pattern below

 

that matches the printer light pattern and follow the recommendations

 

to troubleshoot the error. Some error messages will signal a

 

secondary light message that will indicate what type of error is

 

occurring. See “Secondary Light Patterns” on page 102.

 

 

 

 

 

 

 

 

 

 

 

 

Note

Common status light patterns are described on page 16.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper Out Attention

Continuable

Service

Accessory

 

 

 

 

Error

Error

Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OffOn Blinking

Paper Out

The printer is out of paper in the requested tray. Filling the trays with paper will cancel this message and allow you to continue with the print job.

EN

Chapter 4 Problem Solving 99

Page 110 Page 112
Image 111
Page 110 Page 112
Contents S e r J e t Page User Guide Warranty Copyright Hewlett-Packard CompanyTrademark Credits Utilities, drivers, HP Support Online Services for 24-hourAccessories or supplies HP Support Assistant Obtaining softwareHP Service Agreements HP Support HP Service InformationFinnish GermanNorwegian DanishCustomer Support Worldwide Contents Viii Printer Tips and MaintenanceService and Support Index Getting to Know the Printer Printer BasicsExcellent Print Quality Printer FeaturesAutomatic Language Printer Software For software installation Windows InstallationSoftware for Windows Printer DriversRegister your printer with HP HP FontSmart HP LaserJet Configuration UtilityHP-UX How the JetSend Communications Technology Works Networked DevicesInfrared Devices Macintosh Installation Software For Macintosh Computers PostScript Printer Description Files PPDsHP LaserJet Utility DOS Installation Using the Remote Control PanelDOS Remote Control Panel Software Installation Tips How do I access printer features?Do not have a CD-ROM drive How do I remove the printing software? What other software is available to me?Job Cancel Control PanelButton Usage Ready Light PatternsControl Panel Light Messages StartupProcessing DataManual Feed with Pause Paper Out requested tray Paper OutContinuable Error Service ErrorAccessory Error IR Status Light IR Port Printing with the Infrared Port Wireless PrintingPrinting Instructions Interface Ports Accessories Option Description or Use Part Number Accessories and Ordering InformationCable and Interface Accessories Supplementary Documentation Printer Basics Overview Printing TasksPurchasing Paper and Other Media Preparing for PrintingTray 1 Media Sizes Media Input OptionsTray 2 and Optional Tray 3 Paper Sizes Loading Media into Tray Reloading Media into Tray 2 or Optional Tray Changing Paper Size in Tray 2 or Optional Tray Page Printing on Envelopes Printing TasksPage Print-side up, top Printing on LabelsPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Media Manual Duplexing Long and Short Edge Manual Duplexing Letterhead or Preprinted Forms Orientation Printing on Special MediaJob Cancel Tips Canceling a Print JobSoftware Tasks Accessing the Printer DriverUsing the Printer Driver Help To create or edit a watermark Creating and Using WatermarksWatermarks Printer Driver Procedure Windows 3.1/9x To use an existing watermarkWindows NT To use an existing watermark Windows 9x PS To use an existing watermark Windows NT 4.0 PS To use an existing watermarkMacintosh LaserWriter 8.4 and higher Windows NT Up Printing Printer Driver ProcedurePrinting Multiple Pages on One Sheet of Paper N-up Printing Windows 3.1/9xHigher MacintoshLaserWriter LaserWriter 8.4Custom Paper Size Printer Driver Procedure Setting a Custom Paper SizeMacintosh LaserWriter 8.5 and higher Windows 3.1/9x Creating Quick Sets Creating and Using Quick SetsQuick Sets Printer Driver Procedure Using Quick SetsIf you are running the printer driver from the server, you EconoMode Printer Driver Procedure Using EconoModeMacintosh LaserWriter 8.4 and higher Choosing Print Quality Settings Resolution OptionsChoosing Print Quality Settings Printer Driver Procedure Choosing Print Quality Settings Printer Driver Procedure To fit your document to letter- or A4-size paper Using Reduce/Enlarge OptionsReduce/Enlarge Printer Driver Procedure Windows 9x PS To reduce or enlarge your documentWindows NT 4.0 PS To reduce or enlarge your document Selecting Paper Source Printer Driver Procedure Selecting a Paper SourceWindows NT 4.0 PS REt Printer Driver Procedure Using REtFrom the Device Options tab, select the desired Restoring Defaults Printer Driver Procedure Restoring Default Printer Driver SettingsPrinting on Different Paper for the First Paper size for all pages of the print job must be the same Tray Locking Printer Utility Procedure Tray LockingWindows Printer Tips and Maintenance Toner Cartridge Life Expectancy Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge StorageRedistributing the Toner Page Toner Cartridge Cleaning Cleaning the PrinterUsing the Printer Cleaning Processes Engine CleaningStarting the Cleaning Process Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistUsing the proper printer driver and port Troubleshooting General Printing Problems Add paper to Tray 1 and press and release the Go button Not configured for the printer Toner cartridge is missing or not installed correctly Demo ConfigurationCleaning Process Printing Special PagesClearing Paper Jams Paper Jam Toner Cartridge Area Page Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Print Quality Checklist Solving Print Quality ProblemsImage Defect Examples Light Print or Fade Toner SpecksDropouts Loose Toner Vertical LinesGray Background Toner SmearCurl or Wave Vertical Repetitive DefectsMisformed Characters SkewHint Wrinkles or CreasesInfrared Printing Problems Symptom Possible Cause Solution Infrared Printing ProblemsOne of the IR ports may cause Troubleshooting Error Messages Continuable Error Service Error Secondary Light Patterns Printer off and back on again Problem Solving Problem Solving Problem Solving Network Problems Common Windows Problems Symptom Possible Cause Solution Common Windows ProblemsCommon Windows Problems Symptom Possible Cause Solution Common Macintosh Problems Printing Errors Macintosh Problems Symptom Possible Cause SolutionMacintosh Problems Symptom Possible Cause Solution Renaming the Printer Selecting an Alternate PPDTroubleshooting PS Errors PS Errors Symptom Possible Cause SolutionSpecific Errors PS Errors Symptom Possible Cause Solution Problem Solving HP Express Exchange AvailabilityGuidelines for Repacking the Printer WHO is Returning the EQUIPMENT? Service Information FormNext-Day On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Priority On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Far East Region ColombiaGermanyCzech Republic DenmarkHeadquarters Japan NetherlandsKorea New Zealand Norway Latin AmericanSwitzerland SingaporeThailandSpain SwedenService and Support Printer Specifications HP LaserJet 2100 withHP LaserJet Optional Tray WAd 6.2 belsA PrintingFCC Regulations This HP LaserJet printer design reduces Environmental Product Stewardship ProgramProtecting the Environment This HP LaserJet printer eliminatesPlastics HP Toner CartridgesPaper Material Safety Data Sheet Declaration of Conformity Regulatory StatementsLaser Safety Statement LED SafetyCanadian DOC Regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Varo Media Specifications Supported Sizes of Paper Tray Dimensionsa Weight CapacitybJIS Tray 2 or Tray Dimensionsa Weight CapacitybSymptom Problem with Paper Solution Guidelines for Using PaperCategory Specifications Paper SpecificationsPrinting and Paper Storage Environment Minimum Maximum EnvelopesEnvelopes with Adhesive Strips or Flaps Envelopes with Double Side SeamsEnvelope Margins Envelope StorageType of Address Top Margin Left Margin Label Construction LabelsTransparencies Appendix B Media Specifications Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card Printer Commands PJL Understanding PCL Printer Command SyntaxEscape character Combining Escape Sequences Entering Escape CharactersDOS Software Application Entry What Appears Selecting PCL Fonts Common PCL Printer Commands Function Options #?&l #O ?&l #L Common PCL Printer Commands Function Command Options #Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Index Page C4170-90901
Related manuals
Manual 126 pages 50.72 Kb Manual 188 pages 28.48 Kb Manual 5 pages 19.31 Kb Manual 64 pages 16.45 Kb Manual 10 pages 59.66 Kb
Top Page Image Contents