Macintosh Problems (continued)
Symptom | Possible Cause | Solution |
|
| Make sure the printer has been |
|
| chosen in the Chooser by printing a |
|
| |
|
| and JOB CANCEL.) Check the |
|
| AppleTalk name of the printer |
|
| displayed on the |
|
| Make sure AppleTalk is on. (The |
|
| button next to Active is selected in the |
|
| Chooser.) You may need to restart the |
|
| computer to activate the change. |
|
|
|
The printer driver does not |
| Reinstall the printer software. See |
automatically set up your |
| “Macintosh Installation” on page 10. |
selected printer even |
|
|
though you clicked Auto |
| Select an alternate PPD. |
Setup in the Chooser. |
|
|
|
|
|
Printing Errors |
|
|
A print job was not sent to your desired printer.
Another printer with the | Rename the printer using the |
same or similar name | HP LaserJet Utility, making sure that |
may have received your | all devices have unique names. |
print job. |
|
You cannot use the | Background Printing has LaserWriter 8.3 |
computer while the printer | not been selected. |
is printing. | Turn Background Printing on in the |
| Chooser. Status messages will now |
| be redirected to the Print Monitor |
| allowing you to continue working |
| while the computer is processing data |
| to be sent to the printer. |
| LaserWriter 8.4 and higher |
| Turn Background Printing on by |
| selecting File, Print Desktop, and |
| Background Printing. |
|
|
EN | Chapter 4 Problem Solving 111 |