Troubleshooting Checklist (continued)
Print a short document | If the page does not print, check the cable |
from a software | connection between the printer and computer. Make |
application to verify the | sure you are using the proper cable. |
computer and printer |
|
are connected and are | Check the print queue or print spooler (print monitor |
communicating | in Mac) to see if the printer has been paused. |
correctly. |
|
| Check the software application to make sure you are |
| using the proper printer driver and port. |
| If the page is interrupted during printing, go to |
| “Troubleshooting General Printing Problems” on |
| page 80. |
|
|
If completing the | “Troubleshooting General Printing Problems” on |
checklist did not | page 80 |
diagnose the problem | “Infrared Printing Problems” on page 97 |
with the printer, check | “Troubleshooting Error Messages” on page 99 |
the following | “Secondary Light Patterns” on page 102 |
troubleshooting | “Network Problems” on page 107 |
sections: | “Common Windows Problems” on page 108 |
| “Common Macintosh Problems” on page 110 |
| “Troubleshooting PS Errors” on page 114 |
|
|
EN | Chapter 4 Problem Solving 79 |