HP 2100 manual German, Norwegian, Danish, Finnish, Swedish, Italian, Spanish, Portuguese

Page 7

Customer Support Worldwide

Customer Support and Product Repair Assistance for the U.S. and Canada:

(Refer to the service and support chapter of this user guide for additional product repair information.)

Call (1) (208) 323-2551 Monday through Friday from 6 am to 10 pm, Saturday 9 am to 4 pm (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling.

If you know your printer needs repair, call

1-800-243-9816 to locate your nearest HP-Authorized service provider, or call 208-223-2551 for HP centralized service dispatch.

Post-warranty telephone assistance is available to answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call 1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change.

European Customer Support Center Language and In-Country Options Available

Open Monday through Friday 8:30–18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

English Ireland: (353) (1) 662-5525 U.K.: (44) (171) 512-5202 International: (44) (171)

512-5202

Dutch Belgium: (32) (2) 626-8806 Netherlands: (31) (20)

606-8751

French France: (33) (01) 43-62-3434 Belgium: (32) (2) 626-8807 Switzerland: (41) (84) 880-1111

German

Germany: (49) (180) 525-8143

 

Austria: (43) (1) 0660-6386

Norwegian

Norway: (47) 2211-6299

Danish

Denmark: (45) 3929-4099

Finnish

Finland: (358) (9) 0203-47288

Swedish

Sweden: (46) (8) 619-2170

Italian

Italy: (39) (2) 264-10350

Spanish

Spain: (34) (90) 232-1123

Portuguese

Portugal: (351) (1) 441-7199

EN

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Contents S e r J e t Page User Guide Copyright Hewlett-Packard Company WarrantyTrademark Credits Utilities, drivers, HP Support Online Services for 24-hourAccessories or supplies HP Support Assistant Obtaining softwareHP Service Agreements HP Support HP Service InformationFinnish GermanNorwegian DanishCustomer Support Worldwide Contents Viii Printer Tips and MaintenanceService and Support Index Getting to Know the Printer Printer BasicsExcellent Print Quality Printer FeaturesAutomatic Language Printer Software For software installation Windows InstallationPrinter Drivers Software for WindowsRegister your printer with HP HP FontSmart HP LaserJet Configuration UtilityHP-UX Networked Devices How the JetSend Communications Technology WorksInfrared Devices Macintosh Installation PostScript Printer Description Files PPDs Software For Macintosh ComputersHP LaserJet Utility Using the Remote Control Panel DOS InstallationDOS Remote Control Panel How do I access printer features? Software Installation TipsDo not have a CD-ROM drive How do I remove the printing software? What other software is available to me?Control Panel Job CancelButton Usage Ready Light PatternsControl Panel Light Messages StartupData ProcessingManual Feed with Pause Paper Out requested tray Paper OutService Error Continuable ErrorAccessory Error IR Status Light IR Port Printing with the Infrared Port Wireless PrintingPrinting Instructions Interface Ports Accessories Option Description or Use Part Number Accessories and Ordering InformationCable and Interface Accessories Supplementary Documentation Printer Basics Overview Printing TasksPurchasing Paper and Other Media Preparing for PrintingTray 1 Media Sizes Media Input OptionsTray 2 and Optional Tray 3 Paper Sizes Loading Media into Tray Reloading Media into Tray 2 or Optional Tray Changing Paper Size in Tray 2 or Optional Tray Page Printing on Envelopes Printing TasksPage Print-side up, top Printing on LabelsPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Media Manual Duplexing Long and Short Edge Manual Duplexing Letterhead or Preprinted Forms Orientation Printing on Special MediaJob Cancel Tips Canceling a Print JobSoftware Tasks Accessing the Printer DriverUsing the Printer Driver Help To create or edit a watermark Creating and Using WatermarksWatermarks Printer Driver Procedure Windows 3.1/9x To use an existing watermarkWindows NT To use an existing watermark Windows 9x PS To use an existing watermark Windows NT 4.0 PS To use an existing watermarkMacintosh LaserWriter 8.4 and higher Windows NT Up Printing Printer Driver ProcedurePrinting Multiple Pages on One Sheet of Paper N-up Printing Windows 3.1/9xHigher MacintoshLaserWriter LaserWriter 8.4Custom Paper Size Printer Driver Procedure Setting a Custom Paper SizeMacintosh LaserWriter 8.5 and higher Windows 3.1/9x Creating Quick Sets Creating and Using Quick SetsQuick Sets Printer Driver Procedure Using Quick SetsIf you are running the printer driver from the server, you EconoMode Printer Driver Procedure Using EconoModeMacintosh LaserWriter 8.4 and higher Resolution Options Choosing Print Quality SettingsChoosing Print Quality Settings Printer Driver Procedure Choosing Print Quality Settings Printer Driver Procedure To fit your document to letter- or A4-size paper Using Reduce/Enlarge OptionsReduce/Enlarge Printer Driver Procedure Windows 9x PS To reduce or enlarge your documentWindows NT 4.0 PS To reduce or enlarge your document Selecting a Paper Source Selecting Paper Source Printer Driver ProcedureWindows NT 4.0 PS REt Printer Driver Procedure Using REtFrom the Device Options tab, select the desired Restoring Defaults Printer Driver Procedure Restoring Default Printer Driver SettingsPrinting on Different Paper for the First Paper size for all pages of the print job must be the same Tray Locking Tray Locking Printer Utility ProcedureWindows Printer Tips and Maintenance Toner Cartridge Life Expectancy Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge StorageRedistributing the Toner Page Toner Cartridge Cleaning Cleaning the PrinterUsing the Printer Cleaning Processes Engine CleaningStarting the Cleaning Process Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistUsing the proper printer driver and port Troubleshooting General Printing Problems Add paper to Tray 1 and press and release the Go button Not configured for the printer Toner cartridge is missing or not installed correctly Demo ConfigurationCleaning Process Printing Special PagesClearing Paper Jams Paper Jam Toner Cartridge Area Page Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Print Quality Checklist Solving Print Quality ProblemsImage Defect Examples Toner Specks Light Print or FadeDropouts Loose Toner Vertical LinesGray Background Toner SmearCurl or Wave Vertical Repetitive DefectsMisformed Characters SkewHint Wrinkles or CreasesInfrared Printing Problems Symptom Possible Cause Solution Infrared Printing ProblemsOne of the IR ports may cause Troubleshooting Error Messages Continuable Error Service Error Secondary Light Patterns Printer off and back on again Problem Solving Problem Solving Problem Solving Network Problems Common Windows Problems Symptom Possible Cause Solution Common Windows ProblemsCommon Windows Problems Symptom Possible Cause Solution Common Macintosh Problems Printing Errors Macintosh Problems Symptom Possible Cause SolutionMacintosh Problems Symptom Possible Cause Solution Renaming the Printer Selecting an Alternate PPDPS Errors Symptom Possible Cause Solution Troubleshooting PS ErrorsSpecific Errors PS Errors Symptom Possible Cause Solution Problem Solving HP Express Exchange AvailabilityGuidelines for Repacking the Printer WHO is Returning the EQUIPMENT? Service Information FormNext-Day On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Priority On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Far East Region ColombiaGermanyCzech Republic DenmarkHeadquarters Japan NetherlandsKorea New Zealand Norway Latin AmericanSwitzerland SingaporeThailandSpain SwedenService and Support HP LaserJet 2100 with Printer SpecificationsHP LaserJet Optional Tray WAd 6.2 belsA PrintingFCC Regulations This HP LaserJet printer design reduces Environmental Product Stewardship ProgramProtecting the Environment This HP LaserJet printer eliminatesHP Toner Cartridges PlasticsPaper Material Safety Data Sheet Declaration of Conformity Regulatory StatementsLED Safety Laser Safety StatementCanadian DOC Regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Varo Media Specifications Supported Sizes of Paper Tray Dimensionsa Weight CapacitybJIS Tray 2 or Tray Dimensionsa Weight CapacitybSymptom Problem with Paper Solution Guidelines for Using PaperCategory Specifications Paper SpecificationsPrinting and Paper Storage Environment Minimum Maximum EnvelopesEnvelopes with Adhesive Strips or Flaps Envelopes with Double Side SeamsEnvelope Storage Envelope MarginsType of Address Top Margin Left Margin Label Construction LabelsTransparencies Appendix B Media Specifications Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card Printer Commands PJL Understanding PCL Printer Command SyntaxEscape character Entering Escape Characters Combining Escape SequencesDOS Software Application Entry What Appears Selecting PCL Fonts Common PCL Printer Commands Function Options #?&l #O ?&l #L Common PCL Printer Commands Function Command Options #Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Index Page C4170-90901
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