HP 2100 Japan Netherlands, Korea New Zealand, Norway Latin American, Headquarters, México, Poland

Page 138

Japan

 

Netherlands

Hewlett-Packard Japan, Ltd.

Hewlett-Packard Nederland

3-29-21 Takaido-higashi

BV Startbaan 16

Suginami-ku, Tokyo 168

NL-1187 XR Amstelveen

Phone: (81) (3) 3335-8333

Postbox 667

 

Fax:

(81) (3)

3335-8338

NL-1180 AR Amstelveen

Hardware Repair Center:

Phone: (31)

(020) 606-87-51

Phone: (81) (4) 7355-6660

Fax:

(31)

(020) 547-7755

Fax:

(81) (4)

7352-1848

 

 

 

Korea

 

New Zealand

 

Hewlett-Packard (NZ) Limited

 

 

 

Hewlett-Packard Korea

Ports of Auckland Building

25-12,

 

 

Princes Wharf, Quay Street

Yoido-dong, Youngdeungpo-ku

P.O. Box 3860

Seoul 150-010

 

Auckland

 

Phone:

(82) (2)

769-0114

Phone: (64)

(9) 356-6640

Fax:

(82) (2)

784-7084

Fax:

(64)

(9) 356-6620

Hardware Repair Center:

Hardware Repair Center and Extended

Phone: (82) (2) 3270-0700

Warranty Support:

 

(82) (2)

707-2174 (DeskJet)

Phone: (64)

(9) 0800-733547

 

(82) (2)

3270-0710 (Hardware)

Customer Information Center:

Extended Warranty Support:

Phone: (64)

(9) 0800-651651

Phone:

(82) (2)

3770-0365 (Bench)

 

 

 

 

(82) (2)

769-0500 (Onsite)

Norway

 

 

 

 

 

Latin American

Hewlett-Packard Norge A/S

Headquarters

Postboks 60 Skøyen

Drammensveien 169

5200 Blue Lagoon Drive Suite 950

N-0212 Oslo

 

Phone: (47)

2273-5600

Miami, FL 33126,USA

Fax:

(47)

2273-5610

Phone:

(1) (305) 267-4220

 

 

 

México

Hewlett-Packard de México, S.A. de C.V. Prolongación Reforma No. 700 Lomas de Santa Fe

01210 México, D.F. Phone: 01-800-22147 Outside Mexico City Phone: 01 800-90529

Middle East/Africa

ISB HP Response Center

Hewlett-Packard S.A.

Rue de Veyrot 39

P.O. Box 364

CH-1217 Meyrin - Geneva

Switzerland

Phone: (41) (22) 780-4111

Poland

Hewlett-Packard Polska

Al. Jerozolimskic 181

02-222 Warszawa

Phone: (48-22) 608-7700

Fax: (48-22) 608-7600

Russia

AO Hewlett-Packard

Business Complex Building #2

129223, Moskva, Prospekt Mira VVC

Phone: (7) (95) 928-6885

Fax: (7) (95) 974-7829

126 Chapter 5 Service and Support

EN

Image 138
Contents S e r J e t Page User Guide Warranty Copyright Hewlett-Packard CompanyTrademark Credits Obtaining software HP Support Online Services for 24-hourAccessories or supplies HP Support Assistant Utilities, drivers,HP Support HP Service Information HP Service AgreementsDanish GermanNorwegian FinnishCustomer Support Worldwide Contents Printer Tips and Maintenance ViiiService and Support Index Printer Basics Getting to Know the PrinterPrinter Features Excellent Print QualityAutomatic Language Printer Software Windows Installation For software installationSoftware for Windows Printer DriversRegister your printer with HP HP LaserJet Configuration Utility HP FontSmartHP-UX How the JetSend Communications Technology Works Networked DevicesInfrared Devices Macintosh Installation Software For Macintosh Computers PostScript Printer Description Files PPDsHP LaserJet Utility DOS Installation Using the Remote Control PanelDOS Remote Control Panel Software Installation Tips How do I access printer features?Do not have a CD-ROM drive What other software is available to me? How do I remove the printing software?Job Cancel Control PanelButton Usage Startup Light PatternsControl Panel Light Messages ReadyProcessing DataManual Feed with Pause Paper Out Paper Out requested trayContinuable Error Service ErrorAccessory Error Printing with the Infrared Port Wireless Printing IR Status Light IR PortPrinting Instructions Interface Ports Accessories and Ordering Information Accessories Option Description or Use Part NumberCable and Interface Accessories Supplementary Documentation Printer Basics Printing Tasks OverviewPreparing for Printing Purchasing Paper and Other MediaMedia Input Options Tray 1 Media SizesTray 2 and Optional Tray 3 Paper Sizes Loading Media into Tray Reloading Media into Tray 2 or Optional Tray Changing Paper Size in Tray 2 or Optional Tray Page Printing Tasks Printing on EnvelopesPage Printing on Labels Print-side up, topPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Media Manual Duplexing Long and Short Edge Manual Duplexing Printing on Special Media Letterhead or Preprinted Forms OrientationCanceling a Print Job Job Cancel TipsAccessing the Printer Driver Software TasksUsing the Printer Driver Help Windows 3.1/9x To use an existing watermark Creating and Using WatermarksWatermarks Printer Driver Procedure To create or edit a watermarkWindows NT To use an existing watermark Windows NT 4.0 PS To use an existing watermark Windows 9x PS To use an existing watermarkMacintosh LaserWriter 8.4 and higher Windows 3.1/9x Up Printing Printer Driver ProcedurePrinting Multiple Pages on One Sheet of Paper N-up Printing Windows NTLaserWriter 8.4 MacintoshLaserWriter HigherSetting a Custom Paper Size Custom Paper Size Printer Driver ProcedureMacintosh LaserWriter 8.5 and higher Using Quick Sets Creating and Using Quick SetsQuick Sets Printer Driver Procedure Windows 3.1/9x Creating Quick SetsIf you are running the printer driver from the server, you Using EconoMode EconoMode Printer Driver ProcedureMacintosh LaserWriter 8.4 and higher Choosing Print Quality Settings Resolution OptionsChoosing Print Quality Settings Printer Driver Procedure Choosing Print Quality Settings Printer Driver Procedure Windows 9x PS To reduce or enlarge your document Using Reduce/Enlarge OptionsReduce/Enlarge Printer Driver Procedure To fit your document to letter- or A4-size paperWindows NT 4.0 PS To reduce or enlarge your document Selecting Paper Source Printer Driver Procedure Selecting a Paper SourceWindows NT 4.0 PS Using REt REt Printer Driver ProcedureFrom the Device Options tab, select the desired Restoring Default Printer Driver Settings Restoring Defaults Printer Driver ProcedurePrinting on Different Paper for the First Paper size for all pages of the print job must be the same Tray Locking Printer Utility Procedure Tray LockingWindows Printer Tips and Maintenance Toner Cartridge Storage Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge Life ExpectancyRedistributing the Toner Page Engine Cleaning Cleaning the PrinterUsing the Printer Cleaning Processes Toner Cartridge CleaningStarting the Cleaning Process Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistUsing the proper printer driver and port Troubleshooting General Printing Problems Add paper to Tray 1 and press and release the Go button Not configured for the printer Toner cartridge is missing or not installed correctly Printing Special Pages ConfigurationCleaning Process DemoClearing Paper Jams Paper Jam Toner Cartridge Area Page Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Solving Print Quality Problems Print Quality ChecklistImage Defect Examples Light Print or Fade Toner SpecksDropouts Toner Smear Vertical LinesGray Background Loose TonerSkew Vertical Repetitive DefectsMisformed Characters Curl or WaveWrinkles or Creases HintInfrared Printing Problems Infrared Printing Problems Symptom Possible Cause SolutionOne of the IR ports may cause Troubleshooting Error Messages Continuable Error Service Error Secondary Light Patterns Printer off and back on again Problem Solving Problem Solving Problem Solving Network Problems Common Windows Problems Common Windows Problems Symptom Possible Cause SolutionCommon Windows Problems Symptom Possible Cause Solution Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Printing ErrorsMacintosh Problems Symptom Possible Cause Solution Selecting an Alternate PPD Renaming the PrinterTroubleshooting PS Errors PS Errors Symptom Possible Cause SolutionSpecific Errors PS Errors Symptom Possible Cause Solution Problem Solving Availability HP Express ExchangeGuidelines for Repacking the Printer Service Information Form WHO is Returning the EQUIPMENT?Priority On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Next-Day On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Denmark ColombiaGermanyCzech Republic Far East RegionNorway Latin American Japan NetherlandsKorea New Zealand HeadquartersSweden SingaporeThailandSpain SwitzerlandService and Support Printer Specifications HP LaserJet 2100 withHP LaserJet Optional Tray Printing WAd 6.2 belsAFCC Regulations This HP LaserJet printer eliminates Environmental Product Stewardship ProgramProtecting the Environment This HP LaserJet printer design reducesPlastics HP Toner CartridgesPaper Material Safety Data Sheet Regulatory Statements Declaration of ConformityLaser Safety Statement LED SafetyCanadian DOC Regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Varo Media Specifications Tray Dimensionsa Weight Capacityb Supported Sizes of PaperTray 2 or Tray Dimensionsa Weight Capacityb JISGuidelines for Using Paper Symptom Problem with Paper SolutionPaper Specifications Category SpecificationsPrinting and Paper Storage Environment Envelopes Minimum MaximumEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope StorageType of Address Top Margin Left Margin Labels Label ConstructionTransparencies Appendix B Media Specifications Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card Printer Commands Understanding PCL Printer Command Syntax PJLEscape character Combining Escape Sequences Entering Escape CharactersDOS Software Application Entry What Appears Common PCL Printer Commands Function Options # Selecting PCL Fonts?&l #O Common PCL Printer Commands Function Command Options # ?&l #LLanguage Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Index Page C4170-90901
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